They are always prompt and helpful to my family. We've bought vacuums, dishwashers, microwaves,…read morewashing machines, dryers and ovens/stoves from them for 35 years. Go in person for best results. Their new system with Don's Appliances is a bit clunky.

Buyers Beware - they padded the bill adding an additional cost for the delivery 2 weeks after I…read morepurchased the appliance and set up my house for delivery Bill T

I called about my broken oven at 830am and just 4 hours later my oven was fixed! Very fast and…read morereliable service - highly recommend.

We had a warranty service from Home Depot which resulted in two other companies that were unable to…read moredo the job. While the warranty company ultimately reimbursed us, it was Eddie that came to the rescue! Further, Eddie was able to diagnose the problem and solve it in 15 minutes - the other companies wanted me to remove the wall oven (about 400 lbs) from the wall. This really demonstrated for me the common-sense, tactical approach Eddie applied versus the other technicians' sledgehammer-on-a-fly approach. Yes, I fully recommend this service and Eddie!

Laketon TV Sales had the refrigerator size we needed at a good price. The delivery was quick and…read moreefficient. They hauled away our old refrigerator. Would highly recommend.

Polite, pleasant, prompt. Oven repaired quickly and price was good! Longtime local business!read more

Although I've never actually purchased an appliance here, I stop in fairly regularly just to see if…read moresomething catches my eye. I have without fail been treating like a potential customer and not like a "lurker" (if that makes sense). A thing that I appreciate.

Great store, reasonably priced, staff is EXCELLENT, always very helpful. I have used them multiple…read moretimes and they always provide some solid advice. I have used others and the experience was much the opposite. I will always go back to V&V. Thanks for always helping!

I requested service on a Sunday night the 28th around midnight and AZE was here at 10am when the…read moreservice window was 10am to noon. Went down to check on the clothes that I had attempted to wash in the evening, and the same error codes were showing. I contacted AZE and the part that was needed to fix it wouldn't be available for 3-5 business days. That being unacceptable they are hopefully returning tomorrow the 30th to remove the part that was erroneously installed and issuing a refund. Turns out they're claiming I cancelled the credit card transaction but I still have to pay the $75 which I'm not. I've started the dispute process which includes all the messages between me and the technician.

I would highly recommend for appliance repair. He was very knowledgeable, helpful, and fastread more

I am writing this complaint regarding the fence installing company LOWES is using R E Connors…read moreConstruction Ltd. History: I paid in full $6,412.50 on March 12, 2026. I informed the sales rep / Justin Kukuruda that I would be traveling from March 17th and returning to Pittsburgh on April 8th. On April 8th I called to get the status of my project. (614.826.4734). I spoke with Josh who was unable to help me; he gave my call to Paige (scheduling department). Paige informed me that they are "waiting for materials" and that the rep. Justin did NOT need a permit from the code enforcement office (Penn Hills, PA). I told her that was wrong. I had a personal visit with the Penn Hills Code Enforcement officer prior to meeting with Justin. The Officer gave me the necessary form to complete. I gave that form to Justin during our meeting (March 12th). I told Paige the form is necessary and asked where it is? Paige said she would contact Peggy, who works with Justin and get back to me on the next day - it was about 4:36 and she said they close at 5 p.m. I called again (twice) on April 9th (no retun call from Paige or Peggy). So, I called. I was informed via Paige that Peggy postal mailed the Code Enforcement form due to the fact the Enforcement office will not accept on-line payments, etc. However, Paige (I guess Peggy as well) did not know when exactly Peggy mailed the form. And, that although that form is time sensitive, it was "just put in the mail, she thinks" without any tracking information. I questioned since we are about 4 weeks since I've fully paid; why is there no definitive information on the status; why is no tracking on this form? After speaking with Paige, I immediately spoke with Justin who is the Chief Code Enforcement Officer for Penn Hills. I explained the reason for my call and he was good enough to check three places; only to discover there was no form reveived in his office for my project's address. I also asked Justin if those documents are usually tracked in the mail; he said , "yes" most all companies track those types of documents. . As of April 15, I had not received any call back, any communications from Peggy. So, I called again on April 15th, this time Annie answered my call. I explained this history of my calls/questions. She put me on hold and said she attempted to connect with Peggy - she did not. Annie stated she will communicate with Peggy and that (again) Peggy will get back to me. Peggy (again) did not. On April 16th, I spoke with Justin the Chief Code Enforcement Officer in Penn Hills at the end of the day. I again asked him if his office has received the Code form / communication from R E Connors Construction Ltd. for my address. Negative. I then called (614.826.4734) twice; neither of the calls were answered; no option to leave a voice mail (perhaps that number has caller ID?). So, another day went by with no call back from Peggy or anyone. If Peggy mailed the Code Enforcement form even a few days past March 12, it should have arrived by now to the Enforcement Office. If Peggy made up a story that she mailed it - only after - my inquiry on April 8th - still it should have arrived by now. It seems to be an impossibility to get, the truth and/or a customer courtesy call (from Peggy) about the status of a fully paid project - WHY? - it's been 35 days as of today. It would be appreciated if some professional in authority would connect with me about the status of my fully paid project. When I met with Justin Kukuruda (Connors Rep) on March 12th, I explained I do travel a good deal, and that timing of this project completion was very important. Hopefully, someone in authority will respect that and get back to me with updates and actual information. I don't feel that any customer's questions or concerns should be repeatedly ignored. Or, have to keep calling without acknowledgement or resolution. Lowes/Connor Estimate #: 660-2

Just a great experience at Lowe's working with my dad on an issue with custom blinds that were the…read morewrong length. It was a factory issue. Wade was very helpful at the return desk and Patrick and Ryan helped with the reorder. I can't thank Ryan enough for his help and patience as well as answering all mine and my dad's questions. Great job guys!

The customer service at this store is absolutely terrible!…read more I came in to purchase a new laptop and the salesperson didn't even acknowledge my presence. I stood in front of the laptop I wanted for approximately 20 minutes while he helped another couple with their purchase. I wasn't upset that he was helping someone else but that he could have at least greeted me and acknowledged that I was waiting patiently. Honestly, I would give zero stars if that were an option. Best Buy, you really need to do better with your hiring practices. No wonder companies like Amazon are taking over and putting you guys out of business. If this is the type of service I'm going to get then I would rather shop online but not with your company.

I opened a Best Buy credit card to purchase a computer, which I paid off in full. I kept the…read moreaccount open because I planned to make additional purchases. When I was getting ready to buy something else, I noticed an unexpected $46.00 charge from Geek Squad. I never requested their services, yet the charge was added to my credit card. Frustrated, I closed the account. Because of the unauthorized charge and the late fees that followed, the balance kept increasing. I contacted Geek Squad, and they removed their charges, but the late fees remained. As a result, the account was reported, and my credit score dropped. All I wanted was to do business with reputable companies, and instead I ended up being penalized for a situation caused by their mistake, or their scam.

The tech was prompt, very professional and walked me through everything step by step on the…read moreproblems with the fridge. It was fair priced, especially with inflation. I will recommend as I am now a loyal customer. Thanks again

From the owner: We provide the type of service that we would expect to receive! read more

BUYER BEWARE We…read morepurchased a $2,300 refrigerator from Cabin Hill, our 4th appliance from them in about 6 months. We chose this long-standing, locally owned business because we believed we would receive reliable service and accountability. We also purchased the extended warranty on every appliance we've bought there. We were sold a defective product. Just over a year in, the freezer failed. We are now over two weeks without a functioning refrigerator, including through Thanksgiving. We lost hundreds of dollars in food and had to cancel holiday plans with our family and grandkids. The service technician spent over an hour diagnosing the issue and informed us that we had one of the most serious problems a fridge can have: a refrigerant leak, which rendered both the freezer and refrigerator unusable. We were told the repair would take nearly a full day and had to wait over a week for the appointment. After over 5 hours of work during the repair we were suddenly told that the refrigerator could not be fixed and we would need a full replacement. This was especially frustrating because just an hour earlier we were told that everything looked good and the repair would be finished soon. Instead, they said GE, not Cabin Hill, would be handling the replacement process. We didn't buy from GE; we bought from a local store expecting local support from their in-house service department. That expectation was a major factor in choosing this supposedly "mom and pop," 100-year-old business. What happened next was even more disappointing. I called today to speak to an owner, hoping that someone with actual decision-making authority might help our family. I was told an owner would return the call. After hearing nothing for 3 hours, I called again and was told the owners are never there. I was then transferred to a supervisor, who later identified himself as the highest-ranking employee on site. This supervisor was dismissive, offered no empathy, and provided no solutions. He repeatedly talked over me, refused to provide his manager's contact information, and would not pass our concerns to anyone above him. He hung up on me three times. I never yelled or swore; I was simply trying to get help. Am I frustrated? Yes. Did the arrogance, disrespectful tone towards a woman, and abrupt hang-ups escalate that frustration? Absolutely. We now have: A barely one-year-old refrigerator with catastrophic failure No usable fridge or freezer Hundreds of dollars in food loss A disrupted family holiday "Double coverage" in warranties that have produced no meaningful support A business passing everything off to GE, despite GE not being the retailer The most disturbing part is the complete lack of compassion, accountability, or willingness to connect us with an actual decision-maker. The supervisor claimed to be "in charge" but refused to share who his own boss was or how to contact them. Each time we asked, he hung up the phone. We expected much better from a company that presents itself as a caring, community based operation that has served our region for generations. Our initial experience, including excellent delivery staff was exactly what we had hoped for. But when it mattered most, that level of service disappeared completely. We have contacted the Better Business Bureau, and the Attorney General. People deserve to know the reality behind the reputation. This has been the worst customer service we have encountered, and the overall experience has left us feeling deeply uneasy about how this company does business. Proceed with caution. **The reply on GOOGLE by the business is not by an owner, as they are not involved with the business as we were told, and is not factual, see above. If it was, we wouldn't be here. Plus we called GE directly today 12.9.25, since we have heard nothing yet, and they had no idea about this issue, so more untruths. They also wondered why Cabin Hill was not handling this for us, and told us the tech cut the line too short and this is why the repair could not be completed. Lies upon lies so far. Shady stuff here folks.

Dryer would not start found a fuse that seemed bad. Went in and the parts counter fella had a…read morereplacement for me before I could even show him my model number. And then he said "also check this ..", which was key because I did check that, and it revealed a bigger and more serious problem. So back I go and they had that part as well! They gave me a bit more advice on it, and I went home and now I have a working dryer :-) And I know a good deal more about how this machine works. Stellar service!

We've purchased from them before without any issues however, we also picked it up so we were sure…read morewe got what we ordered. This time however, what a joke. The bedroom set we ordered was never entered correctly. The set we wanted was apparently discontinued however was still on the floor. We had no idea it was discontinued and thought this was what we were getting . The "salesman", Tyrell, entered a completely different set and when the set was delivered, we got what Tyrell chose for us. When we realized and called, we were a

Ordered furniture over 3 weeks ago and was supposed to receive a call from them when it would be at…read morethe warehouse. Never received a call. Have been calling them for a week and no one answers the phone!!!