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    Best Buy - Jackson

    1.5 (23 reviews)
    Ultra High-EndElectronics, Appliances, Computers
    Closed 11:00 am - 7:00 pm
    Updated 3 weeks ago

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    The 70 inch tv they refused to help load...
    Matt V.

    On 10/30/2020 I ordered a 70 inch tv from this Best Buy location in Jackson Tn. I went to this location for a in store pick up, as I arrived I was greeted by a aggressive Lost prevention member asking why I am parked in front of the store...well I was parked in the online pick up area with my flashers on . After telling them this, they grabbed a store manager who then told me to wait outside due to no mask and they will grab my T.V. Once they brought my tv outside they asked if I was strapping down the tv in my truck, I told them NO I would lay it down and tie it down . They said it's against policy and I would break my tv that way....Um NO it won't break and I told them I will handle it let's just load my tv they then refused and as I loaded my tv in my truck they were telling me it's going to break and saying I should buy geek squad protection. Lol this was the most ridiculous practice to try to add geek squad protection. Long story short my TV was just fine ! This location is horrid and I'll never give them another cent .

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    3 years ago

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    4 years ago

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    6 years ago

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    5 years ago

    Lack of inventory. Staff actively violates ADA laws and will not serve or help customers with accessibility or disability issues.

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    6 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    7 years ago

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    13 years ago

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    9 years ago

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    8 years ago

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    6 years ago

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    American Freight Furniture, Mattress, Appliance

    American Freight Furniture, Mattress, Appliance

    1.5(2 reviews)
    1.6 mi

    Be warned. There is a sales woman here that is very overbearing and has questionable sales…read morepractices. Within only a few minutes of entering, she made us all feel uncomfortable while we were looking at furniture. We ended up leaving the store quickly. A week later when I found a bed we wanted was in stock at that location, we went back in only to buy the bed and leave. Unfortunately she served us again. Since I was only buying it and leaving, I chose to let her check us out. Big mistake. First she tried to charge me for an extended service agreement without asking. When I heard the total price and then told her I don't need the warranty she went on and on about how people are always disappointed they don't buy one and how if it were her she'd buy one. I finally had to interrupt her and say I really am not interested. Then when she removed that charge and gave me the total again it was still wrong. Charging me over $100 more than what I should have paid. When I questioned it, she insisted that that price was correct. I had to show her with the calculator app on my phone what the cost should be with Tax. She said it must be her computer acting up "again" and called over a co-worker to ring it up on another register. It turned out she was selling me the wrong bed! Without apologizing she said she just typed in the wrong SKU. If I hadn't been watching closely I could have paid for it and not even realize it until later (if ever). Hope this isn't a common practice here. After all of that, we couldn't get out fast enough. I will say, though, that she did come out and apologize as I was loading the bed in our vehicle. I gave the store a second star only because it had the bed we wanted in stock, when another store in town had a 5 month wait. The bed was very nice and met our expectations. Just be very cognizant of the checkout process should you decide to buy your furniture from here.

    Anybody looking for furniture, Don't go to American freight. Horrible customer service from the top…read moredown. First we get told by the warranty place that they don't warranty for this furniture store. Then we are told 6+ months later that they don't make our set anymore. The warranty they offer evidently isn't worth the paper it's written on because there is absolutely nothing they could do about it except charge us more for a different set which was nicer more expensive which I understand and was willing to pay more but not full price more. But the store manager told us that all she was worried about was getting her bonus. The regional manager would not offer any kind of discount for us except pay for another warranty which remember isn't good for anything. Moral of the story I would rate this place a -2/10. The only reason I gave it one star is because I couldn't post this review without it

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    American Freight Furniture, Mattress, Appliance
    American Freight Furniture, Mattress, Appliance
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    Ross Dress for Less

    Ross Dress for Less

    2.8(5 reviews)
    0.3 mi

    I've been in a lot of Ross stores, and used to say Ross was my favorite store, but over the years…read moreI've seen the Ross stores go downhill. But nothing could have prepared me for how terrible the Jackson, TN, store is. I've been there 3 times and will never go back. All three times here is what I observed: A mess! Clothes off the hangers in the floor, shoes off the shelves in the floor, socks and house shoes in the floor, the personal items area so mixed and unorganized it was difficult to just look around, much less find something specific. Household items department was worse. It looked like someone had stood at the end of the isle and threw things up in the air and if anything landed on shelves then it did, and when most didn't then it was fine with them. On top of this, the store is very dirty. The floor looks like it hasn't been cleaned in a long time. And... they have a very small selection of items. I guess that is because they don't sell much, and I can see why with the condition of the store and the lack of customer service. Also, there were never many people there, including store employees. The employees who were there weren't about to offer any help, and when asked just pointed to a direction of where something would be "if they have it." And rude, I should definitely mention that they are rude!!!! I'm not kidding when I say that this is the worst store I've ever been in during my entire lifetime! I've never seen anything like it. I sincerely wish that Ross management would get this store cleaned up and in order because this is the closest Ross to me. I'd rather not drive to Nashville, but as of now, if I want to go to Ross I have to. BEWARE IF YOU INTEND TO SHOP THERE!!!

    The workers followed me and my family and then I heard one say to the other that she was stealing…read moreand that was such an insult as I own my own business and I could have bought one of everything in the store on van drive ..I'm pretty sure I make what their salaries are in a week is the same as I Mae in a day . They clearly were judging off of looks because no one was looking suspicious. I also was still in work uniforms so clearly no one looked like a threat . With this world being as awful as it is . It's sad to say that you can not spend your hard earned money in peace . So SHAME ON YOU ROSS .. for less.. on Van Drive Jackson Tn

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    Ross Dress for Less

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    Best Buy - Jackson - electronics - Updated May 2026

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