*Eye roll.....* I…read morepersonally do not see why people love this place. It a chain store with gaudy stuff that no one needs. How many monogrammed items do you really need for one's home? Door hanger? Monogrammed. Wall hanging? Monogrammed. 'Handmade quilt' made in China? Monogrammed. Yeah, Kirkland's isn't my thing. The Kirkland's are great family friends of ours and they go to my parents' church. I am glad they have done so well for themselves in the kitsch crap that they sell. Anytime I come in here, it is a complete and total cluster mess of people and stuff everywhere. I feel that a lot of it can be disorganized and too much going on that can make me feel overwhelmed in here. It all starts with the parking, too. Small lot with lots of people wanting the same spaces. In addition to the terrible lot, you find yourself cramped in the store. I do not like that component of it. Customer service is so-so. Sometimes it is good, sometimes the girls in here seem to be just as ready to get out of there as much as I am. I go in here for obligatory purposes, never on my own free-will. Since my parents live around the corner and will often run here for my mother, I kind of don't have a choice. lol Anyway, enter at your own risk.

I chose this location because it's on my packing slip. My personal interaction was with their…read moreCustomer Service number. I'm also reviewing here because they annoyed me. I purchased a gorgeous mirror, so pretty that I want to buy a 2nd for the other sink in this bathroom. I was surprised to find it came without screws or wall anchors. Although the product description states "Comes ready to wall mount, no additional hanging hardware needed" customer service said "NooOOooo." She told me to "hang it in my usual fashion, with the mounting hardware of my choice." To which I replied, "My usual fashion and mounting hardware of my choice would be to use the matching screws and anchors that come in those little bags taped to an item's back." The audible eye roll that followed informed me that Kirkland's doesn't include mounting hardware with their mirrors. Okkkkaaaayyy.... Now, I need a trip to the hardware store with the bracket, so I can finally hang this piece. For the inconvenience and "Well, duh" attitude of the customer service agent? Not 5 stars. Oh - and I can't post this on their site, because without a 5-star, suddenly I have ad blocking software installed. Which I do not, because I don't care that much about ads. I'm purchasing the 2nd mirror from Shades of Light.

Had an issue with old manger she was horrible ,but new manager reached out to me about the issue…read more...to resolve ..hope to resolve soon...because it's been a little while ...shame its been under the rug this long...thank you for your offer to a resolve..

All my glasses I have gotten here are wonderful and Nelia, Jacob and Russell are amazing!read more

Bought my Kubota 7060 Cab Tractor for them in 2021. They were very friendly, knowledgeable and a…read morewealth of information. They were able to offer 0% financing, 5 Stars all around! Since then I have been back to them for other equipment, attachments, service, and even call with questions and they are always helpful. I Highly Reccomend. Wes A.

Called a month ago to price repairs one my zero turn mower. Had my mower for 4 weeks and no phone…read morecalls except by me calling them. Finally got a call saying my mower was ready 1 month after taking it to them. Quote was about 500. Final price was 800. Asked why and was told it was because the tire had to be replaced. The tire for them ran 160. Was not informed about the extra part and charge. I thought I was going to a business that cared about it's reputation. Looks like they are nothing but another shady repair shop that will jack you around as much as they can. Beware! They will bait you in with a lower repair quote and jack that price up as high as they can. Will not be back but I don't think they care.

Name brand clothes and jewelry at low,affordable prices! Fast response messaging back. Sweet owner!read more

I came to Green Thumb with an out of town group refurbishing a garden as a service project. We…read moreneeded help to select plants for the local climate. The staff at Green Thumb were extremely helpful. They provided excellent recommendations for plants and helpful planting advice. I was amazed at how much we got for our money. I would happily go back to Green Thumb in the future.

couldn't deliver to our address in Lexington. Promised delivery twice but didn't deliver. I had to…read morepick up flowers. Will not use in future. Very poor communication. Didn't even try to deliver.

Good customer service! Very organized and neat, prices can be affordable, you won't be disappointedread more

Service is good and good selection. The people are helpful and polite. It is close to where I live…read morealso.