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Eyemart Express

4.5 (4 reviews)
Closed • 10:00 am - 6:00 pm
Updated 3 months ago

Services - Eyemart Express

Eyewear fitting

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Recommended Reviews - Eyemart Express

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4 years ago

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8 months ago

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8 months ago

All my glasses I have gotten here are wonderful and Nelia, Jacob and Russell are amazing!

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2 years ago

Husband and kiddo loved their glasses! Nelia was wonderful and fun to work with. I look forward to getting my new glasses there

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Ask the Community - Eyemart Express

America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses

(10 reviews)

I have been going to America's best for over a decade and over 3 states and have been fairly happy…read morewith the service and glasses. We are frequent glasses buyers including Ray Ban sunglasses which we upgraded to driving lenses. We have been to the Jackson location a few times in the past year and have always had good service until we had a situation that required me to speak to the store manager who was just coming back from lunch. I could tell right away that she had no desire to talk to me because of her dismissive attitude. When I asked for her to come to the table we were at,, she was not happy about it. I told here that I wanted to put prescription lenses into a Ray Ban frame and she said America's best no longer cuts lenses for Ray Ban brand. I had just been looking at a wall full of Ray Bans. I asked her why they carried the product if they dont make lenses for them and she said she didn't know. I could tell she was making things up which I couldn't understand why. When I questioned the truth about her statements she got sarcastic and rude and left. I couldn't believe that a manager had so little customer service knowledge and was so rude. Needless to say I don't want to deal with a store manager who should be in the back not in the front talking with customers who are spending their hard earned money at the store. I know labor market is tough but this was bad. The rest of the employees were pretty nice. No wonder this location has such low ratings. Starts with the manager.

if I didn't have to give a star i wouldn't, I won't ever go back nor recommend them to anyone. Only…read morebecause of the young receptionist girl who is rude and knows nothing of customer service. I Called to ask about picking up my glasses she told me I was not allowed at the time because no one was there to fit them and it's against the law to give something I have paid for in full. I work in a law firm and have confirmed this is false information and will be making them aware when my boss (a top lawyer 6years running) calls or shows up to ask about this policy.

Eyemart Express - opticians - Updated May 2026

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