My local Ace store saved me. At the last minute I was able to get a snow shovel. Really appreciate my local store!!!

walked in and told the guys my problem. they told me exactly what was going on with my screeching toilet and how to fix it. it was as easy as they said it would be. thanks to the helpful guys at Ace read more

I purchased a craftsman chainsaw on 12-13-2022 from ace hardware in north jackson tennessee. i was offered a separate warranty other than the one that was though craftsman though ace by the associate ih the store. i purchased it. 3 weeks later the chainsaw stopped working. i took it back to ace hardware where I purchased it. they told me to take it to western auto in jackson to get a refund. i did the nest day because western aut0 was closed during the time that they told me... See more -- in Henderson, Tennessee. read more

I so enjoyed my experience with the professional staff at ace hardware in Jackson. We are currently remodeling a house and I have had horrible experiences at all other home improvement stores. Ace employees were competent, friendly, helpful, and timely. I appreciated the small town feel of the store, but they had everything I needed. read more

To provide a 1 start review (see review below) that a MASKS REQUIRED sign in a city that the mayor required mask to be wore to open businesses during a pandemic is not only asinine, it's very short sighted. I live in Jackson, TN where this Ace is located and shop there frequently. The staff have always been very friendly and always and I mean always are available to assist you with any requests or questions that you may have. They have a good selection of product to choose from to help you complete whatever task you have and if they don't have it, they will direct you to their website to order OR if you need it immediately- they will refer you to another store. Please DO NOT punish stores that are following mandates set forth by the Mayor of Jackson. Contact Scott Conger at mayor@cityofjackson.net or any of his social media pages. Even if you don't agree with a mask mandate, a 1 star rating is not an accurate review of the store or the quality of the service they provide. Please visit this store- you'll get a good quality product and definitely superior quality service. read more