Adam and another tech were very professional and worked well together. After the new part was…read moreinstalled they were very patient to insure that it was working properly and that the oven was calibrated correctly.

Ask for Will Warren in the appliance department. Very knowledgeable, listens to your needs,…read morematches prices and follows up after sale. Great customer service.

Purchased appliances and had them installed and the ice maker has never worked…read moreCalled Geek squad - worst encounter Rep was not helpful or understanding and would not connect me to supervisor- put me back in regular line and essentially had to start over - twice more All I was asking for was some consideration with my schedule- and a prompt service as the installation may not have been right Just pat answers with no accommodation - would only give a 12 hr window ten days after installation - explained that I could not make it until later afternoon and was looking for a late afternoon service Essentially said that if I were not available I would have to get put back on the schedule at the first opening Not how they should be treating a "total" rewards member Would recommend considering other places that are customer sensitive

Bought a Tv from here today and Our Salesperson Antonio was Amazing Help. Informative and very…read morepolite. Went above and beyond. Best Salesperson ever!!!

Dropped off (literally) my order at the wrong address! Worse service!!! Do Not recommend this Home…read moreDepot!

Excellent service and everything you are looking for. I enjoygetting my home improvement supplies…read morefrom Home Depot.

Daniel, head cashier,was so intentional with assisting me with my upcoming delivery issue. This…read moregentleman went above and beyond to ensure that my concerns were appropriately addressed. I also noticed how purposeful he was in ensuring that my problem was resolved before assisting another customer. People like Daniel are the reason companies like Lowe's continue to prosper.

Y'all need to get it together. Kids workshop is a JOKE. Just advertise you are too inept to pull…read morethis off and cancel forever. Starts at 10. It's currently 10:30 and nothing. This is every single month. Skip this one and go to Home Depot and give up wishing for both.

Be warned. There is a sales woman here that is very overbearing and has questionable sales…read morepractices. Within only a few minutes of entering, she made us all feel uncomfortable while we were looking at furniture. We ended up leaving the store quickly. A week later when I found a bed we wanted was in stock at that location, we went back in only to buy the bed and leave. Unfortunately she served us again. Since I was only buying it and leaving, I chose to let her check us out. Big mistake. First she tried to charge me for an extended service agreement without asking. When I heard the total price and then told her I don't need the warranty she went on and on about how people are always disappointed they don't buy one and how if it were her she'd buy one. I finally had to interrupt her and say I really am not interested. Then when she removed that charge and gave me the total again it was still wrong. Charging me over $100 more than what I should have paid. When I questioned it, she insisted that that price was correct. I had to show her with the calculator app on my phone what the cost should be with Tax. She said it must be her computer acting up "again" and called over a co-worker to ring it up on another register. It turned out she was selling me the wrong bed! Without apologizing she said she just typed in the wrong SKU. If I hadn't been watching closely I could have paid for it and not even realize it until later (if ever). Hope this isn't a common practice here. After all of that, we couldn't get out fast enough. I will say, though, that she did come out and apologize as I was loading the bed in our vehicle. I gave the store a second star only because it had the bed we wanted in stock, when another store in town had a 5 month wait. The bed was very nice and met our expectations. Just be very cognizant of the checkout process should you decide to buy your furniture from here.

Anybody looking for furniture, Don't go to American freight. Horrible customer service from the top…read moredown. First we get told by the warranty place that they don't warranty for this furniture store. Then we are told 6+ months later that they don't make our set anymore. The warranty they offer evidently isn't worth the paper it's written on because there is absolutely nothing they could do about it except charge us more for a different set which was nicer more expensive which I understand and was willing to pay more but not full price more. But the store manager told us that all she was worried about was getting her bonus. The regional manager would not offer any kind of discount for us except pay for another warranty which remember isn't good for anything. Moral of the story I would rate this place a -2/10. The only reason I gave it one star is because I couldn't post this review without it

First time going to the laundry mat, clean, quiet, Monique is amazing , kind , friendly explained…read moreeverything to me about the washing machines. While waiting she was sweeping the floors, putting carts away where they belonged, taken care of customers when needed.

Sometimes very crowded but usually very clean and the machines work well. Even when it is very…read morecrowded you can get in and out in an hour or so.

I've been in a lot of Ross stores, and used to say Ross was my favorite store, but over the years…read moreI've seen the Ross stores go downhill. But nothing could have prepared me for how terrible the Jackson, TN, store is. I've been there 3 times and will never go back. All three times here is what I observed: A mess! Clothes off the hangers in the floor, shoes off the shelves in the floor, socks and house shoes in the floor, the personal items area so mixed and unorganized it was difficult to just look around, much less find something specific. Household items department was worse. It looked like someone had stood at the end of the isle and threw things up in the air and if anything landed on shelves then it did, and when most didn't then it was fine with them. On top of this, the store is very dirty. The floor looks like it hasn't been cleaned in a long time. And... they have a very small selection of items. I guess that is because they don't sell much, and I can see why with the condition of the store and the lack of customer service. Also, there were never many people there, including store employees. The employees who were there weren't about to offer any help, and when asked just pointed to a direction of where something would be "if they have it." And rude, I should definitely mention that they are rude!!!! I'm not kidding when I say that this is the worst store I've ever been in during my entire lifetime! I've never seen anything like it. I sincerely wish that Ross management would get this store cleaned up and in order because this is the closest Ross to me. I'd rather not drive to Nashville, but as of now, if I want to go to Ross I have to. BEWARE IF YOU INTEND TO SHOP THERE!!!

The workers followed me and my family and then I heard one say to the other that she was stealing…read moreand that was such an insult as I own my own business and I could have bought one of everything in the store on van drive ..I'm pretty sure I make what their salaries are in a week is the same as I Mae in a day . They clearly were judging off of looks because no one was looking suspicious. I also was still in work uniforms so clearly no one looked like a threat . With this world being as awful as it is . It's sad to say that you can not spend your hard earned money in peace . So SHAME ON YOU ROSS .. for less.. on Van Drive Jackson Tn

They couldn't help with the problem I called them about but they didn't stop there they gave me the…read morenumber to call for a technician to come work on the commercial appliance my job was having a problem with. Very friendly and knowledgeable customer service

If you want an honest person with integrity don't call this company. He couldn't even look me in…read morethe eye to talk to me.

Very nice people! Repairs done quickly and inexpensively. Highly recommended business for central…read morevacuum cleaner repair!!

This is where you go to have your vacuum repaired. Period. That's it. The customer service is…read morecrap. My dyson was there for a month. Called twice to check on it and was told emphatically that they would contact me when it was done. Called again TODAY and response was "Oh it's been sitting here for 10 days." Owner was completely unapologetic as he ran my full payment. With that said, Dyson works.