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    Best 5th Ave

    3.0 (21 reviews)
    InexpensiveLaundry Services
    Closed 7:00 am - 7:00 pm

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    Frank F.

    I have used this place several times now and I've never had an issue with their services up until last week when I dropped off a dress shirt I literally wore once. When I dropped off the shirt I asked the attendant about their method of cleaning and I pointed out a small juice stain on the chest area. She explained that it would be no problem cleaning the shirt there. I returned a week later and was literally handed a completely ruined shirt by the same attendant. She explained that there was a problem during cleaning process and that I would have to speak with the owner. She refused to give me my shirt although my bill was paid in full. I spoke with the owner the following day and she told me that my shirt possessed a dye that tends to bleed therefore; it should not have been dry cleaned. I pointed out that her employee assured me it would ok to dry clean there. The owner literally laughed at told me that I would have to bring my shirt back to the store where i purchased it and request a refund. I explained that her business ruined my shirt and she asked me how I wanted to resolve the issue. I showed my receipt for the shirt ($83) and asked that she compensate me with services equaling the purchase price. The owner said she would give me a $40 maximum cleaning credit on my next dry cleaning visit but she would have to keep my shirt that was ruined. I refused her lousy deal and demanded my shirt, which she ultimately returned to me. The owners attitude was arrogant and she gave zero fucks about the situation.

    Stains

    Ruined my couch. Brought 11 pieces of my couch slip covers in to get cleaned. They didn't know what to charge so called me the next day and said $250, when asked why they were nearly double all other quotes they said "what would you like to pay?" I told them I had 3 other quotes for $150 and they matched the price ( $13 a cover and half were pillow covers). Picked up and brought home to put back on the couch today. They now have a yellow discoloration, stains on them, and look like they are in worse condition. Called them up to let them know my concerns, they asked for me to bring them down to take a look. After showing them the additional stains, and terrible condition she said "we can't clean them". I said, I can see you didn't clean them, you ruined them! You made them worse! She had zero response for me. $150 later and I now have to take them somewhere else praying they can fix the damage this place did. I've got a bright white couch and maintain it meticulously, I know every single smudge that has ever happened in its 6 month life. Attached are just two of the multiple stains they put on my couch.

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    2 months ago

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    5 years ago

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    8 years ago

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    9 years ago

    Don't use this dry cleaner. They will ruin your clothes and not take any responsibility for it!

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    Review Highlights - Best 5th Ave

    Those don't seem like egregious errors, but when a work uniform is involved in the cleaning process, you can't easily afford losing yours to another customer.

    Mentioned in 2 reviews

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    Kelly's Cleaners - Burnt fabric again created pale marks all over sleeve (this is a brand new jacket).

    Kelly's Cleaners

    (38 reviews)

    $

    I brought in my suit for a bit of tailoring and a dry clean, and I brought my wife's dress in as…read morewell. The place was tough to find since there is another cleaner in the same plaza, and I was confused about where to go. I called two or three times, and I could tell the employee was a bit grumpy about it, but I finally got there. For 30 bucks, they steamed my wife's dress, cleaned my suit, and tailored it. All of it went perfectly. I think the price was pretty reasonable, especially in comparison to where I used to go (5th Ave. Cleaner on Yorba Linda), where they'd charge me over 15 bucks just to clean the suit, and easily another 10 to clean the dress. The parking was simple and easy, and the employees were friendly once I arrived. It's definitely my new dry cleaner.

    I've been going here for 10 years and I'm sad to say they just don't care anymore. The owners hired…read morenew staff to replace themselves (possibly sold the store completely?). Honestly, if you're paying to have a garment you care about altered or cleaned, go somewhere else or at least to a real tailor/ seamstress for alterations. I took a $1200 blazer here and they burned through the wool and creased the hand rolled lapel. Offered no refund. Haven't been here in a while due to that but I decided to take a cheaper suit of mine here because I needed it altered last minute. I was sure they'd be more careful this time but to my surprise... they burned the sleeve with an iron. I'm extremely disappointed in what this place has become. They charge the same price as someone who actually cares to do a good job. After my first bad experience I couldn't bring myself to write a negative review at the time but this is just shameful service.

    Best 5th Ave - laundryservices - Updated May 2026

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