When we had the very heavy rain fall on 7/24/2025 lightening struct our pump house. The lightening…read morecaused our well to stop functioning, I trouble shot down to the sub-pump controller. However I wasn't 100% sure, I contacted W.S Heitman (Brian) the following day. I explained the trouble shooting I had done, Brian gave me some advice to test one more thing and it confirmed the sub controller was bad (fried by the lightening). I contacted Brian back and confirmed the sub controller was bad, he took the time to check and see if he had the sub controller in stock. With good luck they had it in-stock and he arranged a fellow employee to meet us at their business location so I could purchase the item. I took it home and installed the new sub controller and it fixed our well system. The biggest thing is both Brian and the other employee were out on service calls and were able to make this happen by working together for our benefit. I would recommend using W.S. Heitman because of the value they bring to help people in need.

In this day & age hard to find businesses true to their word !…read more Heitman, has intregy, morals and knowledge ! I have personally used them twice now. I will never use another company then them.. Thank you for always taking such good care of me ! Debbie, thank you for the good laughs !

Thank you again Alex & Shane!! You guys always get the job done, we appreciate your knowledge and…read moreyour prompt service. We will always recommend you both!!

Super cool guys. Came out on short notice to make an emergency pump system repair, and they did the…read morejob quickly. Will use them 100% every time!

Adam made himself available on short notice since the other company couldn't drill due to wet…read moreground. Adam has equipment on tracks that can get into smaller spaces & not get stuck in mud. Also, he saved us a ton of $ by redrillig the old well. He was quick & very affordable. He's busy so be patient, he'll return the call or text.

Adam is a busy guy right now, but he was willing to drill us a new well in rocky Butte Creek Canyon…read moreand did a great job. This was a difficult and long job, but we couldn't be happier with the result. I would highly recommend getting on his schedule if you need a new well.

Super happy with these guys today, showed up shortly after our call for a broken water pump. Fixed…read moreeverything quickly and were super professional and reasonably priced. Would definitely call them again!

I have use North State Pump for about the last ten years. They've worked on the pump in my well…read moreand my water tank. Always fast to respond and great service. They know their stuff.

The tech that came out today was great. Great attitude and knowledgeable of the Town of Paradise…read morenew code on septic inspections. Thanks guys

Really, really disappointed in the service I received today for a quote from Earl's and their…read moreplumber, Paul E. I called because of a leaky faucet handle and spoke with someone from their call center. The representative I spoke with was honestly one of the nicest customer service people I've ever talked to -- the few stars I gave are for them and them alone. I scheduled a 10 a.m.-12 p.m. window to have the leak checked and get a quote. I let my boss know I'd need to step away from work during that time and even offered to use my lunch break so I wouldn't miss additional time on a personal matter. I kept my phone right in front of me the entire morning -- and waited... and waited... and waited. When noon rolled around, I called customer service. The agent told me I had received a call and voicemail saying my window had been changed to 1-3 p.m. I hadn't received any call, voicemail, or text -- which I thought I would have at least gotten, since I did get a text confirming the original appointment. The agent didn't seem to care or believe me, and tried to rush me off the phone but first I asked her to confirm my number, and have the plumber text when he was on his way so I wouldn't miss him. Then I had to rearrange my lunch break again and get approval to leave work for a second time. At about 1:40 p.m., the plumber texted saying he'd arrive at 2. He showed up at 2:20. Great. I ended up getting back to work 30 minutes late from my lunch. When Paul arrived, I showed him the leak and explained that we rent -- so if it wasn't expensive, I'd just pay for it myself, but if it was, I'd need to contact the landlord. Paul asked, "Well, what do you consider expensive?" I just stared for a second, because I figured he should be the one telling me that. Then he asked, "How much can you -- or are you willing -- to pay to get it done?" Like I was on The Price Is Right. Not wanting to play the guessing game, letting him know I know absolutely nothing about plumbing or the cost I said, "I don't know, maybe $100?" He scoffed, looked at his tablet, and said, "$100? I don't have a single thing on this whole tablet for $100." I asked, "Okay, how much will it cost then?" Finally, he quoted nearly $300. I asked if I could make a quick phone call, and he said, "What are you going to phone a friend?" Excuse me? I explained I needed to talk to my husband because we have a budget. After my husband and I spoke, we decided the cost was too high for something that might fall under our landlord's responsibility. I told Paul we'd contact our landlord to handle it. He said, "So call him right now." I explained we hadn't notified the landlord of the leak yet, that we just discovered it and he'd want to inspect it himself first. Paul seemed visibly annoyed, took his iPad, headed to the door, didn't look at me and said have a nice day and left. I was honestly flabbergasted. This was my first time calling a plumber over something like this, and it felt like every "mechanic-as-a-woman" warning come to life -- being treated like I didn't know what I was talking about and ready to be taken advantage of financially. The irony is, I've had better experiences with actual mechanics, even the ones who might've been trying to upsell me were at least friendly. At first, I wasn't going to leave a review. Things happen; people have bad days. I didn't lose anything but time. But here I am -- why? Because I ended up fixing the leak myself after watching a couple of YouTube videos and buying a $15 tool. The plumber wanted to charge me $270 to replace an entire faucet system for no reason other than to take my money and act like I was wasting his time. And just to be clear, this was only supposed to be a quote. The phone rep even said that no work would be done unless we agreed on a price first. Unfortunately, what I got instead was a wasted day, a rude plumber, and a bad taste in my mouth. To wrap it up: Earl's might have a great call center, but my experience with their field service -- specifically Paul E. -- was frustrating, dismissive, and overpriced. If this is how they handle quotes, I can't imagine trusting them for a full repair.

Some time ago, another company tried to up-sale us on things we didn't need. Our homeowners…read moreinsurance stepped in and sent us to CNC Pumps. We were so happy with their service. They are a small mom and pop owned business, with amazingly high integrity. We highly recomend them.

CNC pumps was so easy to work with. They called me right away and has an estimate the next morning…read more They were able to do it a day earlier than scheduled. Chance is very knowledgeable and did an amazing job, I couldn't be happier. All my pump needs in the future will be done by CNC pumps. You can't go wrong going with CNC pumps.​

If any of you have been without water for even one day or even longer, you know that water is life!…read moreWithout it, everything is miserable. You have to catch rainwater or find some to flush your toilet. Until you're without it you really don't truly appreciate it! When I called Ben & Dennis at Terrier Pump and Water Quality my pump would not work on its own and I had to keep trying to figure it out myself, right away they said they would come test everything. I thought for sure it was a certain pressure gauge and switch, and I asked them to change all that out ....well, they worked very hard that day and changed everything. I still had an issue so they came right back the next day. I thought I'd have to go the entire weekend without water, but they tested it and found out the control box had issues and Ben had the parts they needed. Ben did a superb job spending a lot of time and explaining things. I also had him test the water to make sure there was no bacteria or worse for an extra fee at a lab. So thrilled that everything is working fine again! Water is life and boy do I appreciate my awesome well now that everything is running smooth! If you ever run out of water, low pressure, nothings working, or even just to have it checked out, possibly a deeper well than you have, make sure to call Terrier Pump and Water Quality!

From the owner: Well drilling. Well pump installation…read more Well pump service and replacement. Pressure tanks and storage tanks. Water sampling and lab testing. Well filtration systems. Well production testing/ 4 hour pump tests. Solar well pumps 20 years in well drilling experience.

Five stars to Top Hat Well Drilling! If any of you have been…read morewithout water for even one day or even longer, you know that water is life! Without it, everything is miserable. You have to catch rainwater or find some just to flush your toilet. Until you're without it you really don't truly appreciate it! When I called Ben & Dennis at Top Hat Well Drilling my pump would not work on its own and I had to keep trying to figure it out myself, right away they said they would come test everything. I thought for sure it was a certain pressure gauge and switch, and I asked them to change all that out ....well, they worked very hard that day and changed everything. I still had an issue so they came right back the next day. I thought I'd have to go the entire weekend without water, but they tested it and found out the control box had issues and Ben had the parts they needed. Ben did a superb job spending a lot of time and explaining things. I also had him test the water to make sure there was no bacteria or worse for an extra fee at a lab. So thrilled that everything is working fine again! Water is life and boy do I appreciate my awesome well now that everything is running smooth! If you ever run out of water, low pressure, nothings working, or even just to have it checked out, possibly a deeper well than you have, make sure to call Terrier Pump and Water Quality! A great value and valuable folks to know!

From the owner: Drilling water wells in Placer, El Dorado, Nevada, Amador, Butte and Yuba counties.read more