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    Bespoke Brilliant

    5.0 (14 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

    Services - Bespoke Brilliant

    Jewelry repair

    Jewelry reshaping or resizing

    Bespoke Brilliant Photos

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    Thanh N.

    Went to Yi for my engagement ring, and I couldn't be more satisfied! I been a huge fan of their family store, Or Diamond, for over a decade, so I was excited to check out Yi's new location branching off of her father. Prior to this, we went to Yurman, Brilliant Earth, Yadav, and many more to start the shopping experience. After browsing for a few months, we went to Bespoke Brilliant to see if they could create a custom ring for us. The price point and craftsmanship could not be beat! Yi was very thorough with her explanation of what to look for in a diamond, and the breakdown of the 4C. She even got us a great deal on a 2.76 Carat VS1. My fiance love the engagement ring, and I was glad I went to Bespoke. Thank you Yi and team!

    My fiancé and I purchased our wedding bands from Bespoke Brilliant with the help of Nguon Y Tan. She was knowledgeable, skilled, and provided excellent customer service. She patiently answered all our questions, thoroughly explaining the different configurations and materials, and followed up with a detailed document via email. We also communicated via emails and text during our consideration period before placing the order. Furthermore, my fiancé wanted to visualize how the combination of wedding band and engagement ring would look in real life and Nguon Yi went above and beyond to hand model the rings to help us making our decisions. We picked up the bands today and they look great. The store also offered engraving and complimentary cleaning along with referral for insurance. Overall, I am happy with the rings and highly satisfied with the experience. Highly recommend Bespoke Brilliant and Nguon Y if you are looking for jewelry.

    The whole process was amazing. Nguon helped us search for the perfect size heart shaped ruby to match the yellow heart shaped diamond that we had. They then set it in a custom made setting with diamonds and did Arabic and English engraving inside the ring. The search for the stone was long and hard but Nuong was determined to hang in there with us to find the perfect stone. We couldn't be happier.

    My husband had Yi custom design my engagement ring. She was there to help my husband from start to finish (ie picking out the diamond and designing the setting). During the entire process, Yi gave my husband helpful suggestions and feedback on what can potentially be good for a setting vs what isn't. Her professionalism and level of experience cannot be matched from other jewelers. With that being said, we also had our wedding bands designed by Yi as well!

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    Review Highlights - Bespoke Brilliant

    Throughout the entire process, Nguon was extremely knowledgeable and offers suggestions without being pushy.

    Mentioned in 9 reviews

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    Vardy's Jewelers - Pearls for our fur babies

    Vardy's Jewelers

    (481 reviews)

    $$

    I had an exceptional experience with Vardy's Jewelers. They created a custom ring for my fiancé as…read morea Christmas gift, and it turned out even better than I imagined. The craftsmanship is outstanding -- the design, quality, and attention to detail are truly stunning. Beyond the beautiful final piece, Misha's customer service was just as impressive. From start to finish, he was thoughtful, responsive, and genuinely invested in bringing my idea to life. The entire process felt collaborative and stress-free, and I always felt confident I was in expert hands. My fiancé absolutely loved the ring, and it made the gift incredibly personal and meaningful. If you're looking for a jeweler who delivers both exceptional craftsmanship and top-tier customer service, I can't recommend Vardy's Jewelers highly enough.

    We visited several small, family-owned jewelers while designing our dream engagement ring, and…read morealthough we ultimately chose to work with another jeweler, we wanted to share our experience here as well. We appreciated the help we received from Elena and Darya who were kind and pleasant to work with. However, our interaction with Fanya was off putting and left us feeling uncomfortable. During our visit, she spoke very confidently about the history of mining diamonds in a way that did not align with well-documented historical information we are privy to. The conversation felt dismissive of a serious subject and it made it difficult for us to feel confident moving forward with such an important purchase. When choosing a jeweler for something as meaningful as an engagement ring, trust and transparency matter a lot. While we respect that others may have different experiences, this interaction ultimately led us to continue our search elsewhere. Especially after noticing many of their negative reviews revolved around the owners daughter, this was concerning to us. We wish the business the best, but wanted to share our honest experience for others who are doing the same research we were.

    CH Premier Jewelers - CH Premier Jewelers Store Front

    CH Premier Jewelers

    (273 reviews)

    $$$

    West San Jose

    I saw an exclusive Seiko watch that I absolutely fell in love with online. No other stores had this…read morewatch in the area, except CH Premier. How lucky of me! I called the next morning and Ida assisted me in confirming that it was available and there was only 1. She helped hold it for me for a few hours until I was available to come. My first time there, and oh my gosh this jewelry store was massive! They had all kinds of brands. I met up with Ida and she was so professional and sweet and helped me get this beautiful watch. The whole process was so smooth. I will def be coming back here to get more watches! I highly recommend this place.

    I had a great experience at CH Premier Jewelers at Valley Fair. I came in looking for five watches…read moreas New Year gifts for my family, and Afsheen made the whole process smooth and genuinely enjoyable. She really took the time to understand what I was looking for and helped me pick watches that were all different, yet clearly part of the same family, and nicely aligned on price. That's harder than it sounds, and she nailed it. I went with Longines automatics, which was perfect--I love mechanical watches, and it was honestly a joy teaching my family how to wind and use them. Big bonus points for the details: Afsheen also helped with the packaging and even tied ribbons around each watch box, which made the gifts feel extra special without me having to ask. Overall, super helpful service, no pressure, and a really pleasant buying experience. If you're shopping for watches--especially gifts--this is a great place to go, and ask for Afsheen.

    Blue Nile

    Blue Nile

    (142 reviews)

    West San Jose

    I would strongly suggest refraining from buying anything Blue Nile, and especially coming to this…read morelocation, after the experience I've had. I was gifted a bracelet from them with a broken clasp and when I came into the store, 3 separate times, I was very rudely dismissed by the store manager who told me he knew better because "he has years of experience". I will now have to turn to my credit card company for protection against Blue Nile's fraud, since they have given me a broken product that they refuse to fix. Stay away.

    I had a deeply disturbing experience at Blue Nile's Valley Fair showroom that made me question the…read morecompany's ethics and internal controls. I had a diamond on hold online and was in the middle of a diamond upgrade process handled by a Blue Nile online sales rep. Everything was properly documented, and I was waiting for internal approval before sending in my existing diamond to complete the upgrade. I stopped by the showroom just to check my ring size and visualize the size of the diamond I was considering. I explicitly told the showroom rep, Gulalay Omarzay, that I was already working with the online team and did not need her assistance. She still took my contact info, viewed my profile, and acted as if it were routine. Days later, I received a call from her claiming my diamond was about to be sold to someone else, and that unless I rushed my old diamond into the store immediately, I would lose the hold. This was nothing short of manipulative and dishonest. Thankfully, I contacted my online rep, who confirmed that everything she said was completely false -- my diamond was still on hold, not visible to other customers, and there was no need to rush to the store. It's clear this rep was trying to take over my diamond upgrade transaction for herself, using scare tactics and false information to push me into completing the order through her. This kind of unethical behavior is shocking -- especially from a company that positions itself as trustworthy and reputable. I now have serious concerns about how Blue Nile showroom staff are trained, managed, and incentivized. If you value transparency and integrity, avoid their showrooms at all costs and work only with their online team -- they were the only ones I could trust throughout this experience.

    Bespoke Brilliant - 3dprinting - Updated May 2026

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