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    Berta

    4.0 (38 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 1 month ago

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    Dress
    Jennifer W.

    I'm giving Berta two stars because their dresses are insanely gorgeous and I found my dream dress on sample sale as I was in a time crunch. The dress fit like a glove and only needed to be hemmed for length. Long story short the alterations were a DISASTER. I paid extra to have this done in a timely manner, it was supposed to be close to done on the 2nd fitting and that's where the chaos ensued. At the first fitting I had pins all at the bottom of the dress and was told would be hemming from bottom up. However at the second fitting, the seamstress cut my dress in HALF. It altered the entire look of the dress and they violated their own contract. (Dresses are only supposed to be hemmed from bottom up per their own contract) My mother basically had to fight to get the dress back in my own hands and had to rush to pay an additional $2,000 to an alternate tailor and get it fixed in time for my wedding. After contacting and going back and forth all Berta did was refund me for the tailoring that destroyed my dress and a measly 10% off the cost of the dress which didn't even cover half of what it cost me to repair. I had to travel almost 2 hours both ways and take time off work. The attitude I received was that they basically couldn't care less about making me comfortable during this experience. One of my favorite parts of a Berta gown is the long corset back which was irreparable unfortunately. Save yourself the nightmare and get alterations elsewhere! If in NY go to Kerianne Meehan NY on Long Island, she was able to salvage the mess Berta left me with.

    Empty showroom for reference
    Janet M.

    AVOID AT ALL COSTS -DO NOT GIVE THIS STORE YOUR BUSINESS We arrived at 4:18 PM and apparently Clara, regional manager, does not have the company's best interest in mind and/or was more interested in relaxing at the front desk. I wore a Berta for my wedding and came to the city for my sister to find a Berta for her 2023 wedding. Our appointment was at 4:00. We were late because I am 6 months pregnant and had to stop to find a restroom. Upon arrival Clara has told us that she canceled our appointment (cancellation time was 4:15) despite the fact that there was not a soul shopping. Clara was lacking any sign of human emotion when I explained the reason for our tardiness. She refused to make an exception. I loved Berta but truly question the company after hiring someone so despicable. I will certainly not be back and will be sure that other brides to be in our circle are aware of terrible operation of this store.

    Me and my fabulous stylist Breyanna
    Yvette S.

    I was looking for a fabulous dress to ring in the new year at gala in Malta. I've always been a fan of the fashion house and the recent collections have had me taking screenshots and liking a lot of posts. When I made the appointment I wasn't sure if I would be able to find anything that wasn't too "bridal." Any hesitation or doubt that was lingering was immediately dashed within 5 minutes meeting with my stylist, Breyanna. I set the stage and impact I was looking for and she quickly ushered me to a few pieces that were absolutely beautiful but something was missing. She excused herself for a minute while I continued to look at some of the most beautifully crafted, detailed dresses I've ever seen in my life. A few minutes later Breyanna returns and says, "I immediately thought of this dress for you but wasn't sure if we could get it in time. But I just checked and we can!" Now I'm giddy. She walks me over to the PRIVE collection and pulls this sexy, bedazzled gown that had everything I was looking for and when I tried it on, not only was it a perfect fit but I lit up - literally and figuratively. The stars aligned and on December 31st, I rang in the new year in Malta in my BERTA PRIVE gown. An appointment at the NYC flagship store is an experience, from the front desk to seamstresses. However, I can say without hesitation that it's Breyanna's inner beauty, grace and wicked eye for fashion that has left an indelible mark. She found the perfect dress that made me the bell of the ball. And because of that, you call me a BERTA Girl for life!!

    Breyanna takes her job seriously and makes you feel like a million bucks!

    I had such an amazing experience at Berta! Breyanna called me the week before my appointment and was warm and kind and listened to me when asking about my preferences. She greeted me with the same warmth the day of my appointment and had already chosen some dresses for me to try. I had such a hard time deciding but she never once rushed me or pushed a particular style. She was extremely patient and made the experience so fun. I ended up making a second appointment for the following morning so I could sleep on it. The entire experience was top notch and Breyanna made it extra special. Ask for her! You won't be disappointed.

    My daughter has always wanted to be a Berta bride. Every step from booking an appointment, to the moment we arrived was effortless. We were greeted promptly and with a smile. The showroom is stunning and your first glimpse when you walk out of the elevator is the gowns. It is just breathtaking! Alyssa was our bridal consultant and she was exceptional. She had been in contact with my daughter prior to us arriving and she knew what she was looking for. Her attention to detail was excellent. She was so patient and beyond helpful. She picked up on what my daughter loved about certain dresses and what she wasn't as comfortable in. She made adjustments without us even having to ask, and she found my daughter the dress of her dreams. The look on my daughters face as she walked out of the dressing room was priceless. We knew it was the one. We never once felt rushed and she allowed us all the time we needed to look and try on many dresses. She even offered us to come back later in the day if she wanted to try it on again. I am so thankful Alyssa was our bridal consultant and we placed our order today. Alyssa made saying yes to the dress nothing but a wonderful experience. My daughter gets to fulfill her dream as a Berta bride and we look forward to working with Alyssa through out every step of this process. Alyssa was an absolute pleasure to work with and very sweet. Highly recommend Berta NYC.

    I went to BERTA NYC last month in search of my wedding dress. First of all, my experience there was unmatched. The whole team, especially Breyanna, were so helpful. Breyanna was so patient with me and made sure I felt heard and my most beautiful! I was torn between two dresses and ended up coming back a couple of days later and worked with Breyanna again. She never made me feel pressured and really took her time to go above and beyond making me feel like the most important bride! I couldn't recommend this place and Breyanna enough to find your dress! THANK YOU Bre and BERTA NYC for making all my wedding dress dreams come true

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    10 months ago

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    4 years ago

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    Nir M.

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    1 year ago

    No stars!!!!!!!!! unless you want a dress that falls apart on your wedding day... TERRIBLE QUALITY

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    3 years ago

    I had a great experience with Alyssa at Berta NYC! The team is very friendly and helpful.

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    Ask the Community - Berta

    Review Highlights - Berta

    I was torn between two dresses and ended up coming back a couple of days later and worked with Breyanna again.

    Mentioned in 9 reviews

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    I popped in here today and was beyond delighted. The people working here are awesome. Friendly,…read morenetworking, kind, and helpful. They have a colorful variety of jewelry from necklaces to bracelets to earrings for both pierced and holeless lobes! They also have a nice selection of brooches or pins. Behind the counter are more classic pieces for everyday and evening or elegant wear. Elizabeth and Richard are wonderful! They will let you know if anything you're interested in is on sale or can be sold at a discounted price. The only thing you must keep in mind is that there are NO returns. Only exchanges are permitted in store with receipt. Happy shops!

    To endure the favor of an errand for a good friend Was not…read morewell received, by associates, to be perceived as a baggage of an inconvenience Does not ameliorate To be abruptly brushed off where this review deteriorate Gone into the black hole of my preception for this patronize visitation which I rate Faster to make my presence eradicate Lewd and unpolished associates results my point of view as very desolate Breaking their precious idle time surely dilapidate Yet... idle hands are surely a Devil's Ding-A-Ling where I perceive Heavily engrossed in their thing for my presence supersede Fine costume jewelery at high heaven prices not enticing for the brilliance of the eye to see Superficial material for the illusion of authentic jewels, believable to deceive One man's stolid response "and so you shall do so" to be Another woman's uproar to process the sale without a single pleasant peep Followed by a third, who is able to hone her social skills, Gloria to the tee Ended with a counter offer for a incentive to rectify malicious customer service for this unpleasant endurance to retrieve Entirely too late As Gale Grant Ltd. will surely fold to be unemployed who cannot pick up this pace Without grace I shalt not a return visit, this I tell you where I foresee!

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    4.1(42 reviews)
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    Service is amazing ! Eve Bari have great selections of hats and fascinators different sizes and…read morecolors ... value is reasonable and they have a 30 days exchange or store credit policy . I don't really like returning stuff and luckily the fascinator to bought from eve Bari matched exactly with my outfit . One suggestion when it comes to buying hats or fascinator always bring your dress / outfit so you can tell which one is perfect for the outfit . Eve Bari is on W 57th and very accessible through MTA ...

    I passed this shop on the way to pick up my purchases from Nordstrom last night. It had just…read morestarted heavily snowing, but I doubled back towards the store after spotting a pillbox hat on the mannequin. Note that I've previously stepped inside the shop to survey the selection, and last night I stopped in for what was only supposed to be a quick moment... The owner greeted me and almost immediately started talking prices. This is $20 dollars and we have that for $25 dollars, but this is a little more expensive, and that's this price. Oh, that fascinator is beautiful on you and you can put it layaway. It was just $79 dollars, mind you. Excuse me? It's such a turn-off when people see brown skin and assume that the purchase would be unaffordable without a payment plan! Not to mention, I started off by noting that I was only taking a quick peek on my way to pick up my Nordstrom purchase. Though I promptly told her that I don't need layaway and I pay for things outright, I had already decided that I wouldn't be buying from there. Her fixation on talking to me about price was all I needed to hear. Nothing disgusts me more than when people make assumptions! I have beautiful vintage hats in my collection, fine jewelry and quality costume jewelry, and beautiful bags that I've purchased abroad. She could've had a repeat customer who prioritizes quality goods and, more importantly, quality service.

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