1. Berry's Wrecker Service

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Rougemont, NC

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Berry's Wrecker Service

5.0 (1 review)
Open • Open 24 hours

Services - Berry's Wrecker Service

Auto transmission repair

Routine automotive maintenance

Berry's Wrecker Service Photos

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3 years ago

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Dusty's Wrecker Service

Dusty's Wrecker Service

(3 reviews)

Don't normally write reviews, but my car wouldn't start yesterday. Called AAA hoping it was the…read morebattery, they sent someone and it wasn't. I'd just gotten new spark plugs and coils so figured I'd tow it back to the shop where I had the work done - 25 miles away. Dusty's came to tow it but gave a listen to the sounds when we tried to start it, and got the engine to turn over! Saved us time and money, and gifted us a functional car for at least a little longer. They could've towed it, no questions asked, in these strange times of a pandemic to make some money but did us a favor instead. Thank you!!

I had to call AAA to winch my car out of a ditch, and not only was the guy who came out completely…read morecondescending and unprofessional (I was a young female, alone, on the side of the road in the middle of the night in the pouring down rain and cold and he was extremely rude) - but he quoted me almost $400 for the service, since it wasn't covered by AAA. He said the sheriff's office would need to be on scene to block the road, which was fine, but then said they had an "extended ETA" and that it would be better for me if he left and I called AAA later to re-dispatch a tow company once the S.O. arrived. I stayed to wait and the S.O. showed up literally 5 minutes later, confused as to why the tow company wasn't still there, and then they had to wait another 30 minutes with me for another company to be dispatched (on a busy Friday night). The other company that eventually came out, Elite Auto, had a wonderfully polite tow truck driver who only took 15 minutes to get my car out, charged me $75 for the service (as opposed to almost $400), and was like night and day compared to Dusty's. I would NEVER recommend Dusty's in the future - I used to work for Durham 911 on the other side of the phone, dispatching tow companies to accidents, and Durham PD doesn't even use Dusty's on their tow rotation list, for a reason.

Bob's Towing

Bob's Towing

(43 reviews)

Bob's Towing is the epitome of superb customer service!…read more A few weeks ago, I went to dinner with a friend that I hadn't seen in a while. On the way back from dinner, my friend's vehicle started making a weird winding sound. The weather was awful, practically torrential downpour, and we were stuck on the side of Highway 54. I called my father who recommended that we call Bob's Towing- he had used them before and had a very good experience. Bob's arrived on the scene so quickly after I had called them. The driver was extremely professional and kind! He towed the car/drove us both back to their lot. The owner asked about the issues the car was having, and even had his friend Keith (who is a mechanic) diagnose the problem. (It ended up being an issue with the serpentine belt). Altogether, I am blown away by the amazing experience that my friend and I had with Bob's Towing! I highly recommend everyone use them!

This company towed my vehicle from the designated parking lot for my apartment building, even…read morethough my valid parking permit was clearly visible on the windshield. When I called to ask why my car had been towed, I was first told that I had parked in the lot for the adjacent apartment building. That was false, and the (I assume) owner later acknowledged that my vehicle had, in fact, been parked in the correct lot. Even more concerning, my property manager told me that this company is not supposed to service my building -- and that they have not had anyone towed from our property in years. In other words, my car was removed from a lot where I was authorized to park by a company that may not have even had the authority to tow there. When I asked why my car had been towed while the other residents' cars were left alone, I was told that my car may have been selected "at random." That is deeply troubling. A towing company should not be removing permitted vehicles from a residential lot, especially without being able to provide a valid explanation or clear authorization. After confirming that my car had been towed improperly, they returned it at no charge, which was the bare minimum. However, the person who returned the car -- the same person who initially towed it -- was extremely rude and refused to provide proper documentation that my vehicle had been towed. Based on this experience, I would strongly caution residents, property managers, and apartment complexes against using this predatory company. In my case, they towed a permitted vehicle from the correct lot, offered nonsensical explanations, apparently lacked authorization to tow from the property, and failed to provide documentation afterward.

Berry's Wrecker Service - autorepair - Updated October 2026

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