I've now had the pleasure having 3 different service experiences at Drive Street with Gene and I've…read morebeen floored by the amazing commitment to customer service, satisfaction, and dedication that Gene and his crew put into their work. Gene restored the front end of my 2016 Ford Fusion Hybrid when I'd bought it from a dealer and it had an undisclosed accident. He worked with me to stay within my budget and communicated every step of the way. When I was ready to have more work to restore it a year later, he didn't hesitate, staying in my budget. When the car had mechanical issues that were outside his scope? He referred me to his dad's garage up the way who treated me just as kindly and helpfully. This year I brought him my moms old Suzuki after she got in a fender bender. He searched high and low for comparable parts (they weren't made anymore) and did a fantastic job and kept things in budget. Can not recommend Gene and his crew highly enough. Will always refer, and will always be a loyal customer now.

Amazing customer service and even quicker response time. My trunk latch broke at midnight in full…read morepanic I did a quote through yelp. They were the first and only to respond top of the morning. Brought it by and quickly made the repairs. I was so scared of an expensive replacement, some body shops I called said they would probably have to replace the whole thing. They seem very trusting and said they have a mechanic shop as well. Will be looking into their other maintenance services. Location is a big plus too!

Good experience with Keen's and do recommend. Service requested was collision repair. Customer…read moreservice side was good in communication and working with the insurance. They did a quality job and will be my go to for collision repairs if needed again. A couple of parts took a bit to get in and had to bring the car back in for a new wheel that was scratched up. They even brought the car back and dropped it off at our house.

The body work on my 1995 Honda Civic was superb. The paint actually matched the color of 1995…read morepaint in the year 2009. That was really good. That is why I went back to them time after time with all of my auto body repair jobs.

Seeing a 1 star is very surprising to me. On a lark I looked at Bernie's Yelp and am very surprised…read moremore loyal customers have not chimed in. So I will! I have gone to this shop for more than several years on a recommendation from other customers. My own experiences have been nothing but favorable! Example: On a summer day, first day of vacation, I filled my gas tank to the top for the long drive ahead, and out of nowhere gas came pouring out from underneath my car! You can imagine my heart sank to my feet! Day #1 of vacation of a long car drive and my tank is leaking that bad! I drop up the street to Bernies, no appointment, ran in and told them my horrible problem. After a very short wait and regrouping my trip in my mind over and over a mechanic came out. I told him what happened, answered a few questions, he dropped to the parking lot ground, look up in there with a flashlight and checked things out. Turns out since I never ever filled it up all the way, and it was an older car, the very top of the tank had a small hole. The mechanic put me at ease and said "This car is old, it's up to you to replace the gas tank at this point, or you could just not fill it up to the very top any more and consider getting another car soon with all the other parts that will be going as well." WOW! What?! I could have kissed him! I would not have known I didn't need a new gas tank right then and there to keep driving it. My vacation time and money could have been wrecked! Such honesty, lack of seizing an opportunity to gauge me financially and also ruin my vacation, well you do not find that anywhere. You just don't. I have been loyal ever since.

Had some work done on my Honda fit after my wife rear ended someone. They were quick to get the car…read morein, which was good. When we got it back I immediately noticed an improper fit with the bumper -- like it was put on half assed. It wasn't bad enough to take back so I left it. Two months later I opened the hood up for an oil change and I noticed resistance. It wasn't until later that I noticed the corner of the hood was bent because it was so badly aligned. If it didn't take me so long to notice it, I would've taken it back. I won't take another vehicle here for repair. This is the second vehicle we have taken here that had inferior workmanship done to it.

Highly professional service and outstanding workmanship. They provide skilled, affordable solutions…read morethat restore the vehicle to a like-new appearance.

Fast service and dent GONE. If I need this service in future, will come here! Just good service.read more

First off I literally never write reviews for anything. That being said…read more... These guys are A1! The entire passenger side of my CR-V was wrecked due to a hit and run. I took my car to Rader because they're an authorized Honda repair shop. They quoted me a much lower price than the previous shop that I got an estimate from. When I went to pick my car up they informed me that because they had to replace instead of repair my door the price was significantly higher. They didn't make me pay the difference and they even repainted a ding on the opposite door of the car free of charge. Combine that with the fact that my ride looks as good as the day that I drove it off the showroom floor. I'm a happy camper. Hopefully I won't need another repair but if I do I'm not even looking anywhere else!

Rader Collision is an excellent choice for car repairs. They coordinated seamlessly with my…read moreinsurance company and maintained clear communication throughout the entire process. Despite the significant damage, my car came back looking fantastic. I highly recommend them.

Dent man Dan fixed 26 hail dents on my F150 yesterday and did a phenomenal job. Dents are…read morecompletely gone and the cost was VERY reasonable. He's also the nicest guy you'll ever meet. I can't say enough about how pleasant the experience was.

Dent Man Dan did an absolutely amazing job on my wife's car in removing a quarter panel dent. From…read morestart to finish the experience was awesome. Dan was flexible with our schedules and came to us. We had also had a major collision repair company look at the dent and they wanted significantly more to repair the dent than Dan and his assistant did. Dan was also quick, only taking an hour to complete the job. Honestly, if you have a dent or ding and you aren't discussing it with Dan, you are doing yourself and your pocketbook a disservice.

The staff here is very personable and they treat you like family. They take their time to see what…read morethe problem is before. They just quote out a rate to you. They've been in business for many years and a reliable place to go to you won't be Disappointed,

Prompt, responsive and quality paint and repair of my car damage. Jeff was professional, and kept…read moreme informed. Would use them again!

I was very happy with my experience at this auto body shop. They quoted me $1000 less than a shop…read morein Westerville and fixed my car in one day. It is a family run business and they are very friendly and conscientious. I will be coming back here with all my auto body needs.

Very cool service. I just bring my car after accident. and they took care of all the documents,…read moreconversations with the insurance company, repairs. Everything was done quickly and efficiently. The car looks great. And I would also like to note the communication with customers - polite, pleasant, always answer the call and all questions.