Ended not getting my car serviced here as I ended up buying a new one instead. However their…read moreresponsiveness, the wellness to accommodate my schedule, and the general concern for my personal well being first and foremost over the car was much appreciated. While I hope to not ever have to use them, I would if it became necessary. Their quote and their thoroughness was reasonable and straightforward.

I had my car repair done at Cash Champions on west Broad Street and Sylvan in Columbus Ohio. after…read moregiving them many opportunities to fix the car it was taken to different shop. over 2 years of messing with the work that was done it was TOTALED!

SUPER NICE and professional :) I went to the Hilliard OH location with Tyler. Got an oil change &…read moremaintenance check. I was late but they were so friendly (which is always nice when it's 8am on a Monday) and cheerful when I called & when I arrived. Had a Groupon--I didn't realize my car doesn't work with the type of oil it was for (they also fully explained why, and they are correct, I just never thought about it before)--but they still took it & adjusted it & even gave me a little discount on top, because my car uses a smaller amount of oil. ALSO gave me a few helpful tips and just all-around great service, which makes me feel confident in their quality. I'll definitely be a repeat customer for other services as well. Also got it scheduled almost immediately after submitting a query on the website!

Wonderful customer service & fair pricing! Tony was extremely helpful and kind. We talked about…read morewhat was done and they didn't upcharge me for a package I didn't need. I was able to walk to Aldi's as they were working on my car. There are plenty of shops and eateries to in close walking distance if you don't want to wait in the lobby.

Let me by starting i never thought this would happen …read more.... we have used this place more than once over the years ...... and have witnessed his good work buttttttttt Long story short ...... This place has had my truck for over 2 and a half years .. and it was excuse after excuse after excuse. From we are waiting on parts to saying kid stole the parts to my truck to whatever he could say . No matter how pissed i got or threatened he just blew it off . And then got my truck back with air lights on and check engine and a "new" battery ....... My driver door doesnt close right Do not go to this place ! Please avoid at all cost

I am truly so confused by all the 5 star reviews for this place. Working with Integrity Plus has…read morebeen the most baffling, frustrating, and disappointing experience I've ever had with a business. Please don't make the same mistake I did--take your vehicle literally ANYWHERE ELSE for repair. I was in an accident (for which I was not at fault) in late July, 2023. I went and got an estimate at Integrity Plus on July 27, 2023. I chose them because they're very close to where I live and they were a Nationwide On Your Side Repair Network partner, so all the work would be guaranteed for the lifetime of the vehicle. I dropped my car off to them for work to begin on August 8, 2023. I was told that it should be done in 2-3 weeks. I got my vehicle back today: December 19, 2023. That's close to 5 months later. I lost track of the number of times we were "promised," "guaranteed," or "assured" that my van would be finished and back in my possession "by the end of the week" somewhere after the 10th time. There was always a different excuse, ranging from "we're waiting on a part to come in" to "the part came in wrong" to "we're understaffed," and then a promise that it would be done on a certain day, and inevitably, that day would come and go without a word from them. The official estimate wasn't even submitted to my insurance until a month and a half after my vehicle was dropped off to them. There were times when they just wouldn't return my calls, so I had to call Nationwide to intervene or send my husband over to see what was going on in person (he's far less of a pushover than I am). Even after Nationwide transferred responsibility of payment for my rental vehicle to the shop, it was still radio silence. I received a call two Fridays ago saying that all that was left was for my car to be detailed, and it would be ready either that evening or on Monday. Another week went by before they were apparently able to "get to the detailing," which I'm confident either never happened or is simply the worst detailing job I've ever seen--my van is dirtier on the inside now than it was when I dropped it off, and considering I have a toddler, that's really saying something. I decided not to make a fuss about that, because I just wanted my van back, but I took pictures of the interior as it was when I picked it up and have included them with this review. When I went to drop off my rental vehicle, the rental company mentioned that they've had significant problems with getting Integrity Plus to pay them in the past, and it apparently happens quite often due to the insane amount of time they take to repair vehicles. They said I'd have been better off choosing ANY other shop in the area, and I believe that's true. I anticipate that we'll probably have more problems getting them to pay that balance before all is said and done. The exterior repair work is good--meets expectations, at least. But it's nothing that should have taken almost 5 months to complete. The one and only positive about this whole experience was interacting with Glenda, their front desk/administrative person. She was so kind and understanding, even when I was at my most frustrated, and she tried to advocate for me to the best of her ability. On our first meeting when I went to get an estimate, the owner, JR, spent a frankly bizarre amount of time talking about the name "Integrity Plus," how it was inspired by God, and how he's a man of his word. He has proven over the past five months that all of that is a farce. I am typically an extremely compassionate and patient person, but even a saint's patience would be tested by all the lies, broken promises, and lack of communication from this shop. They should really be ashamed to call themselves "Integrity Plus," as the name is nothing but irony when compared to the service I received. Even if the staffing issues and supply wait times are true, they are clearly taking on more business than they can handle and failing in their communication with their customers.

Best customer service we've ever experienced buying a vehicle. Gerald Curtis and Vicki Rohr went…read moreabove and beyond to find the right vehicle within our budget. They are kind, knowledgeable and incredibly patient. For the last ten years we've bought KIA's - I love my KIA soul - it was time to upgrade our Sorrento to something with AWD. Vicki knew instantly that we should look at the Santa-fe and matched the right tech package needs to fit our budget. They are VERY TRANSPARENT here in their dealings - pricing is straight forward and they honestly completely exceeded our expectations.

straightforward in working on cars, very reasonable on dealing with them and labor on cars. good…read moreselection of cars and willing to work with you on payments.

Brought my car to fine line after another car hit me. They were really great from beginning to end…read more Dealing with my (awful) insurance, keeping in contact with me about any updates, giving me a good deal when my insurance ultimately screwed me over, and did a great job fixing my car. I would definitely recommend and will bring my car here again if needed.

DON'T EVEN CONSIDWR THIS BUSINESS. ALSO LOOK AT THEIR BBB REVIEWS. If I could possibly leave…read morenegative stars I would. I can't express enough how unprofessional this business is. My car was promised to me no later than noon today. When I called this morning they acted like they had no idea. Then they told me they wouldn't release it to me anyway because they didn't have the insurance info, that I provided them when I dropped the car off last week. They did not honor the entire amount they said they would cover of my deductible. They told me to be here at 6 and the car would be ready. It is now 6:30 and no one has come back into the office for a half hour. I am moving out of state tomorrow and missed a last happy hour with my friends because of these ass clowns. No apologies given. Update: I've not been waiting almost an hour after close. Then they brought the car out the paint in the repair area was bubbled. They are now buffing it in the parking lot. He was done, but there's still another spot. And, they broke my favorite key chain. But, I have my car!

Great service. Honest and straightforward with us. Highly recommend them to anyone needing an…read morehonest trustworthy and yes even cheap repair come here.

I had my car at three other mechanic shops, one of which is a dealership, none of them could figure…read moreout what was wrong with my car after days of looking and charging me for expensive tests. Discouraged I would ever get my car fixed, I was recommended to Van Dyne Automotive and was assured if anyone could fix it, they could. It's a small place and I had never heard of them before but I took another chance and I am very happy I did. The mechanic Brian was very busy but fit me in right away, I was waiting on my friend to pick me up as I figured it would take days to figure out like all the other places did, but before my ride arrived, Brian had already found and repaired the issue that was making my car run so badly. I was shocked and in disbelief, but he assured me that it was definitely what was causing the problem, he explained it all to me but I don't remember what it was, it seemed complicated to me but Brian said it a simple repair that the other places missed. I don't know if he has magic powers or is just really awesome at his job, but my car has never ran better, it's smoother and quieter than it was when it was new! I am so thankful for finding this place, I only spoke with Brian as he was the only one there, I don't know how he manages to do it, as he was fixing cars, answering the phone, and checking people in at the front desk, but he is my hero for helping me even when he was so busy already, he didn't even charge me for the magic he worked! I offered to pay him anything for helping me save my car and not having to buy a new one, but he declined and said he was happy to help. Magic hands, friendly, and handsome, too bad he isn't single, lol. Van Dyne Automotive has a new customer for life! One mechanic did what teams of others at much bigger places could not, the difference was finding a professional magician that knows what he's doing. I will be sending all my friends and family as well as everyone on campus to you for all their car repairs. I can't thank you enough for saving my car!

I've been using this service center about a year and half after the one in north Columbus close…read more It's always been okay until this visit. I made a morning appointment for shocks and a recall which should have taken a couple hour. I get there on time and the guy tells me it's going to be 3.5-4 hour. Seriously, this is why I made an appointment. I say okay and go sit down. I sit there for 4 hours and then they come and tell me that they can't fix my car today. I asked why, she stated they have the parts but they are short staffed, WTH!! She said they have a courtesy car that I can use until my car is ready. Fine, I'm tired just give me the car and let me leave. They call the next day about 4:20p that my car is ready. I leave immediately to go get my car. I fill theirs with gas and take it back. I sign for my car that was both warranty repairs and leave. Then I drive home and receive a email for a $90 car rental invoice! Had they told me that I would be charged $90 for 27 hours/73 mile; I would have taken an Uber instead.

I am impressed with the staff at this location, Very, friendly and honest. They are a dealership,…read moreSo I expect the over inflated pricing, but they are very efficient at doing diagnostics. They way the Parts department set up is very impersonal. Every time you have to have them look at a part or a quote, they have to go in the back to some secret room. and you have to ring a bell to talk to anyone. Also the parts department is located somewhere in a different building than the service department, this is a break in continuity. With all that said, they do offer better pricing than Columbus North Mitsubushi, and free Cookies