In my opinion, StoryPoint Fairfield is a 1st rate Senior Living Community. It is designed to remove…read morethe pressures of everyday living for the aging population. The apartments (studio,1 & 2 bedroom and many with balconies) are very attractive as well as neat and clean. There are so many features offered at StoryPoint that it's difficult to list them all but most are included in the rent. The meals offered are nutritious and delicious. The staff includes a doctor and nurse available for the residents and transportation is offered for medical appointments. I must say that everyone is so friendly at StoryPoint and I feel very fortunate to be a resident here.

Wonderful staff, amazing food, beautiful and clean community! Everyone always seems to have a smile…read moreon their face and the overall ambiance is very welcoming! Must see!

Great facility and staff. Food is unattractive and sometimes inedible. We have had competent and…read morecaring nurses but several times have to go out to get fast food, for example when the chicken was do overcooked that the patient could not even cut it.

The food here is mediocre. Sometimes, it's awful or even non-existent. Right now, at 5:45 on a…read moreweekday, I still don't have my lunch. I started reporting it at 2:15. When you press your button, it always takes at least 30 minutes before someone responds. Sometimes an hour. I've learned to buy meal bars and keep them around for emergencies. This is certainly not the first time this happened. This place is extremely understaffed. Today, the aide told me I'm on a list of 5 people who got no lunch. When I came here 2 years ago, I was horrified to find out the aides also have to serve meals and pick up trays. So we NEVER get good service. Whoever runs this place is an idiot. The other day, when several aides called in to say they were not coming in because of the heavy snow, they put 2 brand-new aides working together on the WORST hall. The blind leading the blind.... Many patients here have dementia. I'm here because of severe arthritis. It gets kinda lonely if you meet somebody and have a nice conversation, but the next day they just give you a blank stare. I wouldn't recommend this place to ANYONE!

Their favorite Phrase is "that's not my job" and they do not have Michelin food or an ice cream…read moreshop or bakery. The "ice cream shop is in assisted living and closed most of the time. Not what they advertise at all! I had to have a room mate and the bathroom was shared by four people and you don't even get your own tv. They just ignored me for three days while I was there no help doing anything! Honesty is not in their vocabulary. And I was left in the same outfit I came in I felt gross and I asked for a tub of water and washcloths but I already told you what they say. So that didn't happen. I was fortunately I could leave!

My Dad was here for just over 3 years. He received good care, kept clean and well fed. The staff…read morenot only helped him but also myself during his duration there. Towards his final days, it was apparent that staff had become family. I encourage you to go take a tour of the facility and see for yourself. I spent a lot of time pounding pavement looking for a good place for Dad and I was never sorry about my decision.

When my mother said that it was time to move from her home of 47 years and relocate closer to my…read morefamily, I jumped at the chance to show her The Barrington of West Chester. She fell in love with it - and we couldn't say enough nice things about her experience there. The staff really cares about the residents - and they work very hard to make sure that everyone who lives there is comfortable and has a good time. My mother's move to The Barrington was a great move for all of us.

I came here to visit a family friend who is currently residing in the assisted living portion of…read moreThe Glen. My quick impressions were that facility was new, impeccably clean and the staff was cheery and friendly. As I was coming around the holidays I found it nice that there were wreaths and Christmas decorations around the campus - it felt homey and warm. Overall, from how I saw the staff interact with my family friend, I felt like she was in good hands. I left with good peace mind.

From the owner: The Glen is a senior living community located in Union Township, OH. Our culture of compassion…read moretruly sets us apart. At The Glen, we're here to serve you, so you can enjoy all that life has to offer. We're proud to offer a wide range of care options to suit every need, from assisted living, independent living, memory care and skilled services. Visit us today to learn more!

Horrible, horrible, horrible administration. And, I'm told though I don't know for sure, the 6th…read moreadministrator there in 2 years. She is awful and her practices are highly questionable and suspicious. Staff - aids, nurses - is pretty good. A few of them are amazing. One unprofessional member I encountered also tried to administer the wrong medication to my loved one. Aid/nurse to patient ratio is average during the day. But at night...woefully understaffed. Administrator thinks she is overstaffed. Her staff, I gathered, would disagree. And as an onlooker, I strongly disagree. One night i encountered three patients (not counting those help lights patients had on) looking for assistance and there was no one there at either end. No nurse, no aid...not in the hallway, not at the nurses station and not in any room to be found. They were probably in the memory unit - people call in and they have to cover multiple units. Unbelievable. During the day, there is all this hustle and bustle. State visits, I hear they put on quite a show to give the false impression things are good. Fairly clean. Food looks so-so. All the pictures of activities is a stretch. I'll say too that the monthly activity event might be nice (I doubt it) but what matters is the care. And, you won't get that. There is evidently a doctor that visits two or three times a week (they can't be sure if it's two or three) at 4AM. Yes, 4AM when everyone is asleep. And, I spent night and day there when the doctor was supposed to be there and ... no doctor. An occasional PA or NP but no doctor. Don't be fooled and don't do it!

if you were thinking about putting a loved one in this nursing home I would highly advise you to…read moreavoid it at all costs. this nursing home lies. The management is absolutely horrendous and I highly advise to not work here as well. this company is absolutely disgusting and will do anything to save money. they do not care about the residents or the staff members.

Great place to work. Leadership is active. Staff is responsive. Well trained. Honest. Great…read moreplace to place a loved one!

To whom it may concern, I had a dear friend pass away New…read moreYrs eve, 2024 and was unaware due to a number of missed calls and illnesses. It was Mrs. Lois O'Hearn, friend for 40 years. I also had my phone wiped out of many numbers when it crashed on January 21. Peggy(Lois's daughter). I was wondering if you could contact Peggy and ask her to call me--Susan. 5138235405 If that is asking a question that you are unable to fulfill, please advise another way that may be available. If I need to come in person, let me know. Thank you. Susan Feldman Sfeldman949@gmail.com Cincinnati OH 45211

Nursing homes are never a fun place to go, in my opinion. I have never liked going to them since I…read morewas a child because they just exude so much sadness, and "the end is near" resonates in my head as I cross over into that threshold. When I heard the news that my grandpa was being transferred to this nursing home from the hospital my heart sank. I didn't wan to go. Hospitals are bad enough, but nursing homes...ugh. Not to get too much into my personal life, but my grandpa is there because he needs to have physical therapy after a mini stroke. I honestly didn't know nursing homes offered such services, and I decided to go and see what this was all about. As I pulled into the parking lot of the nursing home, my stomach knotted up and my heart started to beat a little faster. Old images of preconceived ideas shot up as old memories thrust themselves forward and I was dreading it. I gathered my wits, and walked into the lobby. The receptionist must be used to the regulars that come in because she didn't offer to help me, and didn't require me to sign in. I asked her where to go, and she gave me a vague idea after I walked through the double doors. Once I walked in to the main section, I have to admit I was a bit surprised. The halls were well lit, and ironic as it sounds, the place didn't smell of the traditional nursing homes that I remember from the past. There were some people sitting in the halls, but the majority of them were smiling and seemed happy, and well taken care of. When I got down to the physical therapy section to see my grandpa, I was surprised to see a chorus going, and the halls were swelling with beautiful and happy voices singing songs that I'm sure invoked many memories of youth. In the physical therapy ward I was even more pleased when I saw the staff and how they treated the people. They knew each one by name, and treated them all with kid gloves, while still being encouraging enough to get them to do their therapy. It made me feel so much better, and I'm so glad that I actually went down there to see this place. The people weren't just wandering around looking lost, and every chair and bed had an alarm on it in case that resident got up or fell at any time. When it comes to nursing homes, this one definitely seems to be high on the list and has definitely changed my stereotypical view of these places. Keep up the great work Tri-County Extended Care, and thank you for putting me a little more at ease.