This facility is great they are very attentive to my care. The whole staff is very caring and take…read morecare of all my Needs. The aids are respectful to me also. They don't miss a beat.The environment is great the decor is very pretty during the Christmas season.I want you to know they bend over backwards to take care of my every need. I don't have any complaints.The quulityof care is extremely helpful. The staff takes care of all my needs and wants They have a diner. Plus they offer allot of activies here too. The looks of this place is great it's well kept. The staff is very kind.

This place looks so good - how could say no. Well, just say…read moreno. The Rehab is awful, they stand you up and that is about it. They say you refuse do to Rehab. NOT! They never clean the rooms. Dirty . I cleaned the room everyday when visiting my husband. They wrapped his leg so tight it bugled at the top it looked awful. Then they lied and said I grabbed the nurse when she came in. I touched her wrist. THEY DON'T CARE - I Moved him OUT. Wasted 3 weeks there had to start Rehab over. Oh plus he got a bed sore because they just let them lie in bed. PLEASE SCROLL DOWN TO THE 1 STAR COMMENTS !!!! HIT 3 STARS SO YOU WOULD READ THIS.

check out this yelp review for momentus health!…read morehttps://yelp.to/lnlx5lv5nn since mom been there short amount of time, nurses at all 3 stations pick up phones ringing, slam them down again repeatedly.... how mature & if nothing to hide from a business opened 24/7!? now, they have missed her feeding trays more than once. they have refused discharge to poa on site locally and if i have to come from az to oh....with my paperwork..... now they're not releasing supposedly for cardiac results next week!?!?! the discharging er to yall said it is not cardiac related!!! also lied to patients to scare them with they'll be liable for billing if they leave early!?!?!? while insurance is paying for it already!?!? you won't get her there for her disability income to let her die off miserably!

So far so good, my mother has been there a week, and they have been very nice and helpful. The…read moreplace is very clean and homey we moved her there from the Atlantis, where she received terrible care, and could not even get out of bed now she is doing so much better with the care that they've given her, they are shortstaffed like every other place, but the energy they put into their work, makes up for it. ,

From the owner: For more than a century, Otterbein has remained committed to providing senior housing options that…read moreprioritize respect and foster a sense of community. Originally established in 1912 as the United Brethren Orphanage and Home for the Aged, Otterbein transitioned its focus to elder care during the 1960s. Recognizing the changing needs of seniors, Otterbein emerged as a trailblazer in contemporary senior lifestyle solutions, introducing some of the first Continuing Care Retirement Communities (CCRCs) in the country.

If I could rate a Zero I would. My mother was there for PT…read morerehab for a broken leg/hip. One aide, Amy, was fantastic. The care beyond her was atrocious. In less than 48 hours my mother was taken, by ambulance, to the ER for shortness of breath. I stopped by one week later to give them an update to find her room cleaned out & her belongings boxed up! We never rec'd written notice or a phone call re: "bed hold", which I am only now familiar with. Now the staff & administration are lying trying to cover their tracks because they did not adhere to the state standards and requirements. The food, when delivered to her room, was ice cold, inedible. The evening aide turned the a/c, in her room, to 62 both nights. That was the care she got overnight. I do not recommend Cypress to care for your loved ones.

Hi it's been four years since I was at this facility for rehabilitation after a car accident. I…read morehad broken my neck and needed slot of rehabilitation. There was a young guy who came in every night before leaving who washed if I needed anything before he left for home. I can not say that there wasn't a person who wasn't caring and nice. I can only speak of my experience there and I was so thankful that they got me strong enough to go home. Also the family must stay involved with your care. At any nursing facility it's a must. Thanks to all who was involved of my care. The food was okay. If they had something that I didn't care for they offered me something else. I suggest that if something is going g wrong get in touch with the owner.

This place literally saved my dads life! This is a…read morebeautiful community with caring compassionate and knowledgeable care givers! My dad arrived at Smiths Mill from his 3 week hospital stay incoherent, not able to feed himself, walk, talk and extremely agigtated. Smiths Mill nurses and physicians evaluated him, changed his medications and started intense rehab immediately. My dad is now a walking talking success story because of Smiths Mill. Smiths Mill is a loving community like no other. And trust me, my dad was at 3 others previous to Smiths Mill. They treat my dad like a king, which he says all the time. My dad is so happy living at the Smiths Mill. He will literally say he never wants to leave. The food is amazing! The staff is like family and has exceeded all of our expectations! I feel so relieved and happy knowing my dad is happy and content in a well cared for, safe loving environment! Thank You Smiths Mill!

My mother has Parkinson's that is accompanied with occasional delirium…read more She developed a UTI which increased the delirium and temporarily decreased her physical strength to walk and stand. We had spent five days in hospital prior to being discharged to this facility. Our Social Worker at the hospital was horrible. She gave us five choices of facilities. This was the only one with beds so we came here. I would not recommend this place for a patient that has advanced Parkinson's or even moderate Parkinson's, especially if they have delirium and they cannot stand for themselves Why? They did not have a sensor on the bed that alert support staff that their fall risk patient might try to stand up without supervision. Many rehab places do you have this monitoring,by the way, we've been in two of them so far Also, the ratio of support staff (meaning aids and nurses) is kinda high for the number of patients I witnessed. I'm not sure what they will quote but what my I saw and what my mother experienced. There were a lot of delays getting care simply because there wasn't enough bodies to provide the care what needed often there were long waits. They have physical therapy, occupational therapy, and I think speech therapy here I feel my mother regressed from the point. She was admitted to the point that she was discharged. She was there for 4 to 5 weeks. She also didn't enjoy it, which is unusual. She usually looks forward to her physical therapy as for some weird reason that she thinks she can beat Parkinson's. I do not feel that her medication was given to her within the proper timeframe that are a medication dictated. With Parkinson's it's very important to stay within a strict timeframe of dopamine otherwise it's ineffective and managing her delirium. There seem to be a lot of activities. My mother did not partake in many of them. She did enjoy bingo. They do have two dining rooms for the residents to dine in. all serviced by the same chef. chef does a wonderful job with the meal preparation for such a large number of residents I did not like the way my mother was discharged. I am power of attorney and they had her sign discharge papers without her POA present and just left me a voicemail. Discharge was abrupt. It didn't need to be. This place has lots of potential -so much. I just feel like it needs different administration and may be a bigger budget so that they can hire some more staff. They definitely need that.

Poor therapist are top notch. Nursing staff all have the not my job mentally rather than trying to…read morebe helpful to patients. With the exception of DJ who o was awesome and thankfully so because I would not let the so called nurse.i could not get her name because they knew that I recommend she be fired.

The staff is mostly okay, all overworked, a few that are downright neglectful. The doctor, on the…read moreother hand, should give up his license. It's clear he doesn't care about the patients, only the income they generate for him. Pain medications are routinely NOT prescribed, because he doesn't believe in pain that needs more than a 500mg acetaminophen. Labs are delayed, even when it's potentially life- altering. Hospital visits don't happen because he doesn't get paid if the patient isn't under his immediate care. He let my parent die by ignoring a serious infection and not sending them to the hospital, then lied and said it got to bad too quick for him to do anything but recommend hospice. He never spoke to the family, barely saw the patient, and we had to get all our information from the nurses. Dr Robert Hunter - Are you that cruel, or just that incompetent? Regardless, I will tell everyone I know what you are really like.

I had a very bad experience The food was terrible the place stunk really bad there was poop and pee…read moreall over the floors I would never go back there again if my life dependent on it It's the worst place I have ever been

My time at Luxe has been amazing. I love interacting with my friends and people who have become…read morefamily. The residents greet me with smiles and I love you, which to me is everyone. I couldn't imagine being anywhere else.

My sister is 96 years old and requires nursing care. She has been in Ripley Crossing for exactly…read moretwo weeks, and already two pair of pants, three tops, and two pair of socks have been stolen from her. Seems the "disappear" in the laundry. I think this is very, very sad. The people there seem nice enough, but there is just no excuse for the theft.

This is no average "nursing home". This is a wonderful place! When it comes to serving seniors,…read morethese people know what they are doing. The staff are long time employees and the leadership is well respected in the community for doing right by both employee and residents. The therapists are so knowledgeable and experts in helping people get home fast. And now back for outpatient therapy. So much compassion, skill and love at Ripley Crossing.

I'm using this facility to recover from surgery. It's in a great location and scheduling is easy…read morewith early morning and evening hours. Amy is a great PT and I recommend her and this location