I can't say enough about Artis. My mom had to move from her home where she was living alone, and…read morewe first had moved her to another local facility. That place ended up being awful, and we were desperate to find a place where we knew she would be surrounded by people who cared, as well as being cared FOR. A friend, who also has a parent at Artis, told me about it, and how much they liked it. I went and met with Jerry and went on a tour. We proceeded from there to get my mom moved as quickly as possible from the first place. Best best thing we ever did. I am so insanely grateful that she is now with people who are warm and caring. They communication I get is fantastic, and I always feel like I know how my mom is doing. And, she has started to take part in activities. If you know my mom, you know that this practically a miracle. The ONLY way she would ever do this, is if she felt welcome, and like she was around nice people. She even has friends there! They also have events that family members can take part in. I can't say enough, I really can't. It is really the perfect fit for my mom. Oh - have to add, that they have a beautiful and SAFE outdoor area that the residents can spend time in. We love this part!

I would NOT recommend this facility!!! My dad was there for several years and died infested with…read morescabies. It was passed on to my 85 year old mom and the facility denied any wrong doing. We filed a notice with the state. We spoke to another resident's family a few months after my dad died and their family members had also contracted scabies. The staff who took care of my dad in the back was absolutely wonderful. Can't say enough good things about them. The management is another story.

Recently moved my mother into the Sheridan and I can't say enough good things about it. From Debra…read morewho went above and beyond decorating my mom's apartment because of the pandemic restrictions preventing family from entering the building, to Alli, the activities director phenom who has flooded my phone with reassuring texts and photos. Thank you Sheridan staff for making a stressful transition as smooth as possible - you exceeded my expectations!

Five stars for Chesterwood Senior Living Community! I appreciate the team's dedication and the…read morepride they put into their work. Thank you for all you do for the community!

If you are able to live independently, it's probably a good place. It looks fancy and fun, which is…read morewhat draws you in. The cottages are nice and the interior apartments in the main building are also very nice and spacious. However, I don't recommend them if you have a loved one who needs assistance, as they aren't really equipped in the same way as other AL facilities. And stay away from their memory care, which unfortunately feels like an "add on" and gets ignored. Overall, they claim to be a transitional facility but in reality, they are not. There are other memory care facilities in the area that can better serve your Loved One.

Five stars for Heritagespring! I appreciate the team's dedication and the pride they take in…read moreserving the community. Thank you for all you do!

The food here is mediocre. Sometimes, it's awful or even non-existent. Right now, at 5:45 on a…read moreweekday, I still don't have my lunch. I started reporting it at 2:15. When you press your button, it always takes at least 30 minutes before someone responds. Sometimes an hour. I've learned to buy meal bars and keep them around for emergencies. This is certainly not the first time this happened. This place is extremely understaffed. Today, the aide told me I'm on a list of 5 people who got no lunch. When I came here 2 years ago, I was horrified to find out the aides also have to serve meals and pick up trays. So we NEVER get good service. Whoever runs this place is an idiot. The other day, when several aides called in to say they were not coming in because of the heavy snow, they put 2 brand-new aides working together on the WORST hall. The blind leading the blind.... Many patients here have dementia. I'm here because of severe arthritis. It gets kinda lonely if you meet somebody and have a nice conversation, but the next day they just give you a blank stare. I wouldn't recommend this place to ANYONE!

Honestly would've given it zero stars this place is terrible all together as a whole management…read moresucks especially when it comes to the dining room management they claim to be hiring all the time and in need of people but are firing hard-working reliable workers. The way these managers treat people is not right and they get away with it, it's crazy to me but you know all I can do now is leave a review in hopes of other people seeing it and being warned before they get involved in this business.

SUCH A HEARTLESS FACILITY! My Aunt passed away suddenly and…read moreTraditions of Deerfield had the nerve to charge her $1,800+ for not giving her 30 day notice for moving out. How is a person supposed to know when they will be dying? This is just 1 of many examples of why Traditions is Abhorrent!

NO WAY WOULD I RECOMMEND THIS PLACE! My sister moved in 4 years ago and encountered numerous…read moreproblems. But--get this--when she died there mid month, they not only charged her for the full month, but they charged her an additional 30 DAYS for not giving her 30 day notice! My sister did not move out...she died there. How insulting!