If I could rate a Zero I would. My mother was there for PT…read morerehab for a broken leg/hip. One aide, Amy, was fantastic. The care beyond her was atrocious. In less than 48 hours my mother was taken, by ambulance, to the ER for shortness of breath. I stopped by one week later to give them an update to find her room cleaned out & her belongings boxed up! We never rec'd written notice or a phone call re: "bed hold", which I am only now familiar with. Now the staff & administration are lying trying to cover their tracks because they did not adhere to the state standards and requirements. The food, when delivered to her room, was ice cold, inedible. The evening aide turned the a/c, in her room, to 62 both nights. That was the care she got overnight. I do not recommend Cypress to care for your loved ones.

Hi it's been four years since I was at this facility for rehabilitation after a car accident. I…read morehad broken my neck and needed slot of rehabilitation. There was a young guy who came in every night before leaving who washed if I needed anything before he left for home. I can not say that there wasn't a person who wasn't caring and nice. I can only speak of my experience there and I was so thankful that they got me strong enough to go home. Also the family must stay involved with your care. At any nursing facility it's a must. Thanks to all who was involved of my care. The food was okay. If they had something that I didn't care for they offered me something else. I suggest that if something is going g wrong get in touch with the owner.

this staff is amazing. with all of the jobs, titles and disciplines associated with a facility like…read morethis it seemed to run smoothly. very smoothly. My mother lived in the Independent living section for a number of years and transitioned to rehab after a fall. The Brookhaven staff was extremely compassionate and receptive. Thank you one and all for your dedication.. special kudos to Lucas, Mallory and Emily. your help and guidance insured a peaceful and caring last few days for my Mother. thank you.

This place looks so good - how could say no. Well, just say…read moreno. The Rehab is awful, they stand you up and that is about it. They say you refuse do to Rehab. NOT! They never clean the rooms. Dirty . I cleaned the room everyday when visiting my husband. They wrapped his leg so tight it bugled at the top it looked awful. Then they lied and said I grabbed the nurse when she came in. I touched her wrist. THEY DON'T CARE - I Moved him OUT. Wasted 3 weeks there had to start Rehab over. Oh plus he got a bed sore because they just let them lie in bed. PLEASE SCROLL DOWN TO THE 1 STAR COMMENTS !!!! HIT 3 STARS SO YOU WOULD READ THIS.

This facility is great they are very attentive to my care. The whole staff is very caring and take…read morecare of all my Needs. The aids are respectful to me also. They don't miss a beat.The environment is great the decor is very pretty during the Christmas season.I want you to know they bend over backwards to take care of my every need. I don't have any complaints.The quulityof care is extremely helpful. The staff takes care of all my needs and wants They have a diner. Plus they offer allot of activies here too. The looks of this place is great it's well kept. The staff is very kind.

Great place to work. Leadership is active. Staff is responsive. Well trained. Honest. Great…read moreplace to place a loved one!

My stay here for rehab was so very restful. A broken femur bone brought me here. The therapists and…read morestaff are very caring and kind! I even had visits from the head carmelite sister! A memory that will stay with me always! The care and concern of each person here made recovery time an unforgettable experience. If I could, I would rate this higher, much higher than a 5 star!

I came here first time after my knee surgery. The receptionist is nice, speak loud and clear, but…read morethey can't bill me for my co-pay, and i must pay at the spot. Troy received me to help me with my therapy, he is very patient, knowledge, ask questions to understand my treatment, showed me few exercise to strengthen my muscle around my knee. Used a machine to give me some needle stimulation which is interesting as well as the cold area around my knee. I wish they could bill me for the copay next time.

Nova Care is amazing, I have been here 4 weeks now and I have nothing but, a great experience. All…read moretherapists are amazing. Keep up the great work.

We bring our new hires here for a variety of services…read more Everyone here is super nice and willing to accommodate our needs. They are friendly and responsive and feel like great business partners. This business health unit offers a wide range of services that meet employers needs. Location is convenient to the airport and freeway access. Plenty of parking. Nice waiting area and affordable Prices.

The place is very clean, excellent with the patients, but went to there Thanksgiving dinner. They…read moreserved us what THEY wanted us to eat, the turkey tasted like lunch meat, dressing, well, stovetop would have been better, worst deviled eggs I have ever tasted, like a boiled egg smash and put back in the egg, the money they get from each resident, $7,500, and 2 in a room, $15,000 for JUST 2 people, they get, and they have to serve a dinner like this, they could have caters to have had come in and serve the patients and there families, the finest meal there was, and they treat they patients and there families like that? Also, ask someone to come in and look at my mother's t.v. the director came in and tried to get it working, for her to have something to watch, he acted like it was a bother, not friendly at all, rude, not impressed with him at all.

From the owner: Our commitment to exceeding customer service expectations is apparent in everything we do. From our…read moreluxurious campus setting, to our programs and restaurant-style dining services; we strive to provide an exceptional service experience to our residents, families, and surrounding communities. Our services include: Short-Term Rehab Adult Day Services Long-Term Care Skilled Nursing Respite Care