BER Services, Inc. recently cleaned our windows, inside and out, our gutters, and power washed our walkway. They did a FANTASTIC job on it all and the pricing was reasonable. The reviews made me a little leery, but I sensed it was worth a try...and it was. We have a LOT of windows and they cleaned them all to a sparkling shine! The two member team, Johanna (I may have her name incorrect) and Jose were professional and worked in a spirit of excellence! We will use them again for sure. My only suggestion to potential customers is to ensure you confirm all pricing when you make your appointment. Differentiate pricing for oversized windows (which was also reasonable) and confirm your exact cleaning request before your appointment to avoid any surprises. That said, BER Services, Inc is the way to go! read more

No show. Didn't show, call, answer or return my voicemail. Terrible company. Don't waste your time.

Great job on windows sparkling clean! Staff was careful inside and outside. I will use them again.

BER Services washed the siding and porch on my house yesterday. I have used them previously, but this time they did a very poor job. They sprayed the house with the cleaner in a very disorganized fashion. There seemed to be no logical pattern that they followed. Following the cleaner, they should rinse the house and windows with clean water. Their method was haphazard. Many of the windows and our sliding glass door was left streeky. Now, my wife and I have to clean all of the windows with window cleaner. After paying all of that money, I now have to do more work to get the house looking good. I'll never go back and use their services again. I'm not happy!!! read more

I paid them $2,100 to stain my screened in patio and they did a very poor job. You can see in my picture posted with the number of the owner. After he received my money he never replied to me. He was very responsive before he received any money. After staining my patio, my husband paid him and when I got home I noticed the doors were NOT painted. He told my husband that it was a different type of wood so he couldn't stain it. Actually any wood can be stained it just needed to be sanded first.... a job he did not want to do. But at least he could have left me the left over stain and I would have done it myself! They also missed a big section above my door They also nailed the wood back on in the wrong spots or on the wrong side, leaving gaps and exposed nails from before. The deck was left very sticky and easily scratched, And the worst part of all of this is that he wouldn't return my calls or answer my texts after he got paid. Such bad customer service!! I wouldn't have made him redo my whole patio but come fix the spot you missed, and do my doors that are now a totally different color! Don't use them! They will rush the service and leave you high and dry if the jobs not done correctly read more

BER Services - No response after he received my $2,100 - Painters Near Me

BER scheduled window cleaning for Saturday morning at 8 am. They called the day before to confirm that I would be there. I waited for them to show up. They completely failed to show or provide any reason why they could not come. I wasted hours waiting for them. When I called BER's office number, no one was there. On Monday morning, they finally returned my message, but refused to provide any reason for the failure and offer any incentive to use them again. Garen Dodge 703.298.4141 read more

Zero stars, but there is no such option!!! I've used BER Services for house and deck power-wash, as well as gutter cleaning, several times in the past 9 years and they were pretty good, as well as were their rates. However, that's not the case any more. Since I was their customer for many years, I thought that the quote over the phone that I got when I made an appointment should do it (since they knew the size of the house and deck, because they have been here several times before). Oh no, was I wrong to trust them and their loyalty to their customers! Over the phone I was given a quote for all 3 jobs of $475 (and mentioned this week's special for the deck power-wash of $155). The very poorly English speaking guy arrived an hour later (without anyone calling to say that they're running late), and immediately started measuring my deck??!?? Without saying anything (and when he did, I could barely understand him), he just wanted to start the work. Luckily, I asked him (in order to confirm the phone quote) what is the price, and he said $675??!??? $200 more than the phone quote??!?? And, as mentioned earlier, it's not the first time they were at my house, so it's not like they didn't know the property! And my deck didn't grow $200 worth since that telephone call, I can assure you! I immediately phoned the company, the woman on the line was not helpful, but very ignorantly said that if I'm not happy with the price, she can cancel the work. Yeah, you bet I'm not happy with $200 over the quoted price!! Lousy, lousy, lousy and unprofessional! And, actually, I'm happy they didn't do the work, because I'm now wondering about the quality (the crew was different than all the years before that I've used this company). read more

How do these people stay in business. The first time I scheduled, someone called me to tell me they were running 2-3 hours late. Tge next day the technician called me and said their truck had broken down. He said he could do me at 3. Great. Then he had some excuse why they couldn't do it until Sunday. On Sunday he said, oh you're not on the schedule. Great. I called and made another appointment for 0800 this morning. 8 came, 9 came and went. The lady said oh they were running late, they broke down. Then she called and said they got it fixed. We'll see, but I'm not holding my breath. Not sure how bad you can screw up window cleaning, but I sure wouldn't hire them for anything else. read more

Scheduled them to clean my gutters. They called at 10am to ask me for my address (which we established when I scheduled the appointment). They (the very unprofessional-sounding person on the phone) said someone would be there in a few minutes. No one ever showed up. After a couple hours, I called and left a message. No one called back and no one has answered the phone any other times I have called since. read more

I made an appointment over the phone. I asked if their chemicals were safe for the plants. They said yes. Unfortunately that is not true. The chemicals they used destroyed several of my plants. They also burnt parts of my 40-year old Japanese maple trees. They also burnt parts of my lawn. I called to complain. The person on the phone said someone would call me right away. Three days and I am still waiting for that call. If you value your plants, do not use BER. read more

This company had a sales offer about their services in the weekly value Pak sent through the mail. I called for service to clean my Vinyl siding on the front and back of my house. A male rep did the back and a female did the front. The siding cleaning done on the back was good but the siding cleaning work done on the front was not good. I called and left a message for them to return due to bad cleaning done on the front. Well the male came back out and tried to tell me that the siding was metal and had to be painted. I have VINYL SIDING and it doesn't get painted. My neighbor took a look and had noticed the bad work that was done. I again called the BER again and left a message advising them that they need to come back out and letting them know that I have Vinyl siding and it doesn't get painted. At this point, they need to come back out and take care of the front of my house because of the bad job completed. I also indicated if I don't hear from them , I was notifying the BBC and writing what happened with the work they completed for me. I have not heard from them yet. read more

We had our windows washed yesterday and they look fantastic! $5 per window, inside and out - and they even removed the screens. I was nervous after reading the reviews here but I'll definitely use this company again! The two people who came were very friendly and worked so fast. read more

Used them for power washing and gutter cleaning. They did a great job and paid special attention to what I pointed out. I would have given 5 stars but they just threw the muck from the gutters onto the ground. I'll still use them again because it was a good price and I got the impression in talking with them that if I had noticed the muck before they left they would have picked it up. Next time I will just ask them to pick it up as they go along. Great job power washing. read more

Super impressed with the window cleaning work performed! A total of 75 very dirty windows and glass doors completed in four hours. Inside and out!! Price was extremely reasonable, work done neatly and with great care to plants and breakables. I'll use them again and again!!!!! read more

We had a coupon for gutter cleaning and used this company. Very efficient... actually was at the house about 15 minutes before they were scheduled. Did a good job cleaning the gutters. We would highly recommend them for future jobs. read more

I had our windows cleaned before the 4th of July and they did a very lousy job, miss one of the front arch window and left them about 1/2 inch cracked open that my husband discovered the other day(reason why we're getting these little bugs inside) they also left the office windows cracked open!! I called a week or so after the service and the office clerk told me she would get back with me but never did!! read more

Can I give zero stars? I called this company after reading their ad in lake ridge magazine, coupon for 65 bucks for gutter cleaning. Made an appointment. The day came and went, nobody showed up, nobody called. I called the next day, they seemed very confused that nobody showed up- and I was told that someone would call me back. After waiting over an hour, I called them back, and left a message telling them to forget it. read more

They scheduled me for a window cleaning appointment almost 3 weeks out- called to confirm that morning and they still were a no show/no call and would not return my calls. So frustrating. Do not waste your time. read more

Used BER for window cleaning and gutter cleaning today. They were prompt, friendly, and did a great job. Would gladly use them again.

Never showed up....had a window cleaning appointment, spoke to them twice about it. The appointment day came and they never showed up. Called and spoke to someone who said they would get back to me. Called again and left message. They never called back. Not recommended. read more

Service was good but be warned the solution they used has affected all of the plants and flowers around the house. Most are wilting and may be dying. Best to cover plants with a tarp before they start. read more

I was concerned because our regular washers no longer service my area. Tony and Roxanne did a wonderful job, better than another firm and turned out to be cheaper. No streaks, quick and clean. professional service. Recommend highly! read more

I didn't hire them, but my neighbor did. He had his townhouse deck power washed, and they blasted all the debris and dirt over onto our deck. When I complained about it they didn't offer to rinse our deck off, or even say that they would use tarps the next time to block the dirt from blasting all over the neighbors. They just said sorry, jumped in their truck, and left. I would never hire them, nor recommend them, especially if you value the goodwill of your neighbors. read more

I have used BER Services, Inc for painting, pressure washing, wood floor refinishing and even window cleaning, yes, windows. Santos and his team do an excellent job for a more than fair price. I will definitely use them again and again. read more

I used Ber Services Inc. for window cleaning today. They were here 2.5 hours and did a great job! The price was exceptionally reasonable and they honored their quote; no surprise fees added on. Michael was so very polite and a pleasure to chat with as he worked. read more

I got a coupon in the Money Mailer. I have used another service every year but the price was better so I thought I would try it. The first appointment I set up was for about 10am and by 4:30 they still had not arrived. I called and re-scheduled. They came for the second appointment and were very unprofessional and did not do a great job on power washing the siding. The window cleaner pulled furniture away from windows and did not put anything back and she pulled on a very expensive blind and broke it, but never said anything. It's a seldom used room and I did not notice for several days. I have called them repeatedly to come back and look at it. They say someone will call me back, but they never do. I WOULD NEVER USE THEM AGAIN! From the person who answers the phone to the people who come to your home, they are very unprofessional and appear to be untrained to do the work. Lesson learned - if the price sounds too good to be true, it probably is!! read more

If I could give a zero I would. I saw a coupon for pressure washing in Val-Pak and called them for a quote. I only wanted the rear done and asked if the coupon was for the whole house. I was told yes, the whole house. I then asked since I only needed the rear done if I could get a discount. I was told 20% off the price of 120.00. I made an appointment for 10 am. The day came and no show at 10 am. I called repeatedly and left several messages. I got hold of them after 1 hour of calling. I was told the agreed time was 12 noon. I said ok since I had already waited an hour. I wanted to confirm the price as I was leaving a check for them. The owner stated he never agreed to 20% off and he wouldn't do it for less than 120. I argued that he did say 20% off and his response was he wouldn't do it for less than 100. I repeated what he said and I said ok 100.00 I wasn't going to negotiate the 4 dollars. According to my son they finally showed up at 2:20 pm! No explanation as to why they were so late. They did not finish the job, The 2 small sides that jut out about 3 feet were not done, we had agreed to the sides on the phone as they are part of the rear. SLOPPY. I will NEVER recommend or use them again!! read more

Worst customer service ever. Had my deck sealed and it rained an hour later. I called the company a dozen times requesting the owner Santos return my call to have the deck redone without ever receiving a return call. read more

I contacted BER Services to powerwash our house. The technician showed up 10 minutes before he was supposed to. He was friendly, effecient and washed the basement stairwell for no extra charge. He also took care of the second level which adjoins the garage and had been neglected for a while (we use to just power wash one side of the house).The house looks fantastic! read more