This review is for DGI PAINTING INC. However, Yelp does not list it. Since DGI Construction shares the same address and telephone number as their fliers and website, I am utilizing this space to relay my experience via and to the YELP community.
DGI painting came highly recommended from a friend. Contacted the business on 15 May and set up an estimate appointment for the business' co-owner (Jim) to come out to my place on 22 May. Jim came out and looked things over and said he'd have to get back to me about the estimate. A week later, nothing, After 10 days I called him and left a message on his cell phone and asked him to please return my call. One of the issues I was dealing with was leaking windows and it was due to rain throughout the next few weeks. Nothing. After two weeks I called DGI's main number and talked to Penny, the rep who I had originally contacted a few weeks before and who had set up the original appointment. I asked her if DGI was still interested in my business and she said yes; that DGI was keen to do the work but they were still trying to find someone who could give them an idea of caulking the large window I wanted looked at. Two more weeks passed and I heard nothing. I even left another voicemail for Jim. Still, no calls returned. Called the main number for DGI again and left a message with their answering service to have Penny please call me back w/ an update as I really needed the work done. If they couldn't or wouldn't do it, fine - just call me back. Nothing, Zilch. Not a word. That was, let's see, over 2 1/2 months ago. Bottom line: Cannot say anything about DGI Painting's work, but the single star rating says everything about their professional courtesy.
Happy ending: Got in touch w/ another recommended firm after DGI dropped the ball. Everything I needed done (painting, caulking, sanding, dry-walling, etc) was done professionally and for an excellent price. Best of all: the business owner contacted me via text almost immediately or shortly after I contacted him - every time. read more