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    Bentley's Pet Stuff

    4.3 (6 reviews)
    Updated over 3 months ago

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    9 years ago

    Helpful 6
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    7 years ago

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    5 years ago

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    10 years ago

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    7 years ago

    Elaine is fantastic! Really knows her products and is so helpful! I wish there were more great employees like her.

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    10 years ago

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    Ask the Community - Bentley's Pet Stuff

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    Bentley's Pet Stuff

    Bentley's Pet Stuff

    (5 reviews)

    The staff here are great, but their selection is really limited by the tiny store. I could…read moreliterally fit their entire selection of canned cat food in my pantry. They have more dog food, accessories, treats, and boutique merchandise - however the Bentley's in Bannockburn still has at least twice the selection and stock of the Deerfield Square location. Parking is easier in Bannockburn, than at Deerfield Square, as well. You can bring your dogs in, if they are on leash, but there isn't a lot of room - if they are easily excitable, they might knock stuff over. This Bentley's location really is held back by the size of the store. The Pet People across the street has a bigger store, featuring many of the same - plus many more - boutique and common pet products. Ditto with the Bannockburn Bentley's location. The Pet Supplies Plus just a few minutes south on Waukegan is also pretty good. While you can have this Bentley's special order anything you need, I can do the same thing from Chewy's online delivered to my home. I want to like this Bentley's location, but it's overshadowed by the other larger-sized options - including the other Bentley's - in the area.

    Bentley's is the best! After finding out about this store I…read morewas thrilled to not have to return to my other pet food place I had been to! I will not mention the name of it it, but it was further away in Winnetka...and the people there were most snobbish. I continued to go there because I didn't know of more places that had raw food. From my first visit to Bentley's I received such friendly attention and help! My dog loved this new brand of raw food so much. When I went in yesterday I was helped out with a new formula for joints for my aging Chihuahua and told the guy I had missed last times sale in the food. He presented me with a $5 off coupon, so nice! My dog is taking the joint supplement easily mixed in with her food! Great place and great service

    The Dog Stop - Deerfield - What drives us is LOVE for dogs

    The Dog Stop - Deerfield

    (26 reviews)

    If there was a negative star option, I would have used that…read morerating. If you love your pet, do NOT let them near this facility. We boarded our healthy but elderly dog for a week at this facility. We boarded her here before without incident and always informed the handlers about her chronic conditions, but not life threatening conditions (bronchitis, arthritis and partial deafness). Before the week was over and on Christmas day (the day before we were due to pick her up) we received a text message (because why would anyone pick up the phone these days) informing us that our dog had diarrhea and had literally soiled all over herself. We asked whether we could pick her up right away in response to their text but were told that we should wait a couple of hours. After we brought her home our dog vomited several large rubber bands and bile and started shaking uncontrollably, followed by more diarrhea. We promptly took her to the emergency vet and spent hours there and many hundreds of dollars in testing, including an ultrasound the following morning, to treat her dehydration and to make sure that our dog had expelled all of the foreign matter from her system. We informed the Dog Stop of these facts and received a "poor dog" text in response, claiming that they were "investigating the matter." No phone call or any offer to make things right by this facility. The negligence of this business and their staff have caused pain and discomfort to our (former therapy) dog who has precious little time left on this Earth. I am outraged and how little concern they have shown for our animal and would never ever let any animal near this facility.

    Do NOT send your dogs here. Horrible care First of all they do not answer the phones and I've…read morecalled numerous times. To make this a short story I decided to board them for the weekend to give this place a try as a new for me and my dogs. They were there for two days. On the last day they sent me a text saying "btw your dog has limp" so I get there and tell me he was playing a lot with other dogs. He didn't seem to limp when we left. But as soon as I got home he started to limp again so I decided to check his paws. They had blisters on them!!! They have astroturf and it was like 90 degrees outside. God knows how long my poor dog was out there for burning his poor paws! Never again I'm livid.

    Bentley's Pet Stuff - petstore - Updated May 2026

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