I truly couldn't be happier with Dr Bracker and her staff. It had been way too long. Like years. We…read morecan blame a prior lack of insurance for that, and my own putting it off. Pro Tip: DONT PUT IT OFF. There's no need. After my consultation with Dr Bracker and her warm, kind staff, I realized that they would take special care with me and my not-wanting-to-be-there. And they did! I was told that I could raise my hand at any point to pause or stop, that they'd make sure I wasn't feeling a thing. I felt well informed about what was going on, that made me feel at ease too. The (excellent) hygienist is very gentle, as is Dr. B. My deep cleaning took two sessions. By the end of both sessions, I felt relaxed (even while getting fillings) and no longer apprehensive. I can honestly say that I look forward to visiting again in 3 months. Never in my life have I looked forward to the dentist. Thank you, thank you, thank you, Dr Bracker and team.

I'd give zero stars if possible. She traumatized my child and myself. Wait time is forever. I am…read moreconvinced she made up things needing to be done. Gives novocaine then leaves for 45 minutes so you need more novacaine when she finally gets around to you. I do not recommend this practice at all. RUN. Also, talks only about herself with zero interest in patients.

Small family dental practice. Scheduling an appointment is easy if you do it at your appointment…read morefor your next six months out. If you wait any later, there will be a wait! My dental hygienist is always great, does a wonderful job on my teeth. My children always have positive things to say as well. Waiting room and exam rooms are always clean! Location is super convenient! Overall excellent experience!

From the owner: Vicaretti Dental Care has provided high quality dental services to patients of all ages in the…read moreGreater Rochester area since 1988. Our friendly dentists, Dr. Vicaretti and Dr. Marino, along with their professional staff, go out of their way to make every patient feel comfortably at home during their appointment.

The entire staff is wonderful here, they made me feel so comfortable (I have major anxiety when it…read morecomes to dentists). Jennifer, my new hygienist, was so friendly, knowledgeable and thorough and made my first cleaning a great experience. I am extremely happy I found these guys for myself and my family.

From the owner: Dr. Sussman, Dr. Pogal and the entire team at The Center for Cosmetic Dentistry take great pride in…read moreour ability to provide superior dental care. We love what we do, and we enjoy performing exceptional service in a state-of-the-art environment. We are proud of our dedication and partnership with our patients. Our partnership is prevention-oriented and we are committed to the long-term dental health of our patients.

I've been going to Dr. Chen for years now. I trust her and her staff completely with not only…read moremyself, but my mom and my little brother. I know a lot of people are afraid of the dentist or don't like going. I honestly look forward to my next appointment because the staff is just so awesome!

From the owner: Our specialties include but are not limited to New Patient Exam, Dental cleaning and exams, Dental…read moreEmergency Services, Caries (tooth decay) Prevention, Esthetic Prevention, Periodontal Therapy, Cosmetic Dentistry, Teeth Whitening, Veneers, Crowns & Bridges, Root Canal Treatment, Dental Implants, Denture Repair, Wisdom Teeth Extraction, Sports Mouth Guards, Sleep Apnea, Oral Cancer Screening, Nitrous Oxide (Laughing Gas) Sedation, Second Opinion Consultation and more

All are kind & welcoming when you need compassionate care. Dr. Ambrosia & staff were wonderful…read moregreat group of people!

My husband and I have spent $46,000 only to be told we are not getting REAL implants, REAL are…read moreporcelain for an additional $16,000 each! We both have a lisp when we talk, they are the only ones who cannot hear the lisp. The teeth look like dentures you can get anywhere and we were told they will not last. Both our plates have cracked. Make sure you ask all questions. They say they want to make you happy, I was told they have worked on my long enough.

I have never received such poor service from a dentist or hygienist in my life. I only came here…read morebecause this practice was the only one in the Greece area that accepted my insurance. Unfortunately, my experience was extremely disappointing. I found the staff and dentist to be rude, dismissive, and lacking in professionalism. I left feeling like my concerns didn't matter. Based on my experience, I would not recommend this practice.

I discovered ROC Smiles because they were the only provider in the area I found that accepts my…read moreinsurance that was not part of a chain practice. When I initially called to make a new patient appt, there was a 2 week turn around time. That appt got canceled due to the doctor being out, and it was pushed out another month. I accepted a cancelation appt sooner that was ultimately canceled by the office an hour before it was scheduled to start. After a confusing exchange of messages, I was able to keep my original rescheduled date. I had a good experience with the office outside of scheduling. The staff are friendly, the hygienist was great, and Dr. Benson as very professional and took adequate time to answer my question and give advice. The office primarily communicates via text which can be convent but also proved to complicate matters as there is more than one staff who handles this. Other than the scheduling issues, I have no complaints.

OMG! I just came back from my 1st dental appt IT WAS GREAT! I was seen by dental hygienist Marie…read morewho cleaned my teeth, ex-rays and I want to say she is the Best!. She was very kind and considerate. The front staff was also very friendly. I will be telling every one I know to come here. This is a great Dental Office to consider if you want to have a dental home and feel welcome.

I just had my first appointment with Dr. Olivo, he was recommended by a friend and I wasn't…read morethrilled about having to go to the dentist (who is really?). My appointment was seamless. I arrived and filled out my paperwork, the woman at the front desk was very friendly and easy to deal with. The hygienist who I met first was also very friendly and explained exactly what was going to happen. Next, Dr. Olivo came in and he was just so kind and calming right off the bat. He explained everything clearly and asked if I had questions. He had to fill a cavity for me and it was painless, I didn't even feel the needle go in for the Novocaine. I was in and out in less than 45 minutes but I didn't feel like he was rushing, he even stuck around making small talk with me for a few minutes after I was done. I already made my appointment for my next cleaning!

Dr. Lubes is wonderful!! He is very knowledgeable and always so caring and friendly.read more

I was referred to come to West side family dentist. I called the service desk and spoke to…read moreStephanie who was very rude. I told her my insurance is Excellus Platinum select, and that i would like to make an appt to come in for cleaning. she kept asking me few questions back and forth who is your employer. I said we purchase insurance from Excellus. For some reason or misunderstanding, she tole me they won't accept my insurance, so i called Excellus and explained this. I also purchase separate dental plan from delta dental so i called the office again and spoke to Stephanie who said that I would pay out of pocket first then have delta dental reimburse me, which has never been true when i used it before. I really loved this practice because it is convenient for my kids but there are plenty of good dentists out there so we will find a good one for my family. I would not recommend this place for dentistry. It seems Stephanie makes decision who can come in this office. This place will lose business if she is still doing same mean and rude service and prejudice to others.

Very good dentist. Both Dr John and Dr Marino were very friendly and work well with my two young…read moreboys. They get really excited about the balloon animals at the end. Highly recommend for kids. Although they don't do major procedures but for fillings and cleans I would definitely keep coming back.

Average dentist. They don't let you make appointments six months in advance, like most dentists…read more They send you a postcard closer to when the six months is up to schedule an appointment. My two children go to this dentist. On our last visit, they came to get them from the front desk 20 minutes after the scheduled start of the appointment. They do make balloon animals at the end and send them home with new toothbrushes and floss. We live 20 minutes away, may have to look for a new one closer to home. Nothing that wows me as a parent.

I had a terribly infected tooth and was sent to them by my usual dentist. They had to preform a…read moretricky root canal and did so with great care and finesse. I have never had an oral surgeon work on me with such a light touch. Other staff are very friendly and caring also.

Man I never felt so much pain in my life , do not get your tooth pulled here !!! They literally had…read moreme in tears.