All staff absolutely respectful and courteous. Dr. Fantuzzo and his assistant provided top notch…read moreservice and care. He was informative and has a true talent in making others feel comfortable. He even called after the procedure to see how I was doing. His care is extraordinary. Ed Feldman

Excellent practice Dr. Fantuzzo and his staff were…read morewonderful to work with. The tooth extraction as completely pain free with no subsequent pain. He even called me personally to check on me later in the day. I was very impressed with the office and entertaining personalities. I highly recommend him ffor your endodontic needs.

Dr Michael Krzemien D.D.S. presented as brusque, rushed, & having an arrogant attitude…read more Anxious patients seeking extractions & biopsies should not expect a kind chairside manner from this surgeon.

Had two wisdom teeth removed at ROS with Dr. Michael Krzemien -- ended up needing a new $2K crown…read more I opted for conscious sedation rather than full anesthesia and was told I'd feel pressure but no pain. However, the procedure began before the sedative had taken full effect. I experienced significant pain and requested additional sedation, but the extraction resumed almost immediately afterward, and I remained in considerable discomfort throughout. After the procedure, Dr. Krzemien inquired about my dental crown. He then explained that it had been dislodged during the extraction and had been reattached using temporary cement. My regular dentist later examined it and found the crown to be damaged beyond repair, requiring full replacement. In addition to the unexpected cost of replacing the crown, I was also billed for the temporary cement and that bill is now accumulating monthly service charges.

I don't like the dentist. I have avoided going for several years now. (I know gross) Anyhow, I went…read moreand the medical tech made me feel comfortable, there was no wait and Dr. Dass saw me within 5 min of arrival. I was out in about 30 minutes.

The best. Dr. Dass once diagnosed me with a cavity. We set a date for the removal procedure. I…read morearrived that day, and Dr. Dass couldn't find the cavity. No procedure was performed. For this, he is the best.

Man I never felt so much pain in my life , do not get your tooth pulled here !!! They literally had…read moreme in tears.

I had a terribly infected tooth and was sent to them by my usual dentist. They had to preform a…read moretricky root canal and did so with great care and finesse. I have never had an oral surgeon work on me with such a light touch. Other staff are very friendly and caring also.

They did an amazing job with both of my children getting their wisdom teeth getting all 4 removed…read moreand the office following up, and returning calls for concerns.

I had to have a tooth extracted and I wasn't really happy about getting this done I had to find a…read moreoral surgeon so I looked on the internet and found progressive Implantology that took my insurance and I wanted to be sedated for the surgery who likes getting their teeth extracted I sure don't. I was very nervous. The staff and Dr. Bracci was wonderful make me feel safe and they all knew their jobs and made me feel comfortable. My surgery went good and the next day they called me see how I was doing and asked if I had any questions. I surely recommend progressive Implantology at Sully's Trail. Amy A

All are kind & welcoming when you need compassionate care. Dr. Ambrosia & staff were wonderful…read moregreat group of people!

My husband and I have spent $46,000 only to be told we are not getting REAL implants, REAL are…read moreporcelain for an additional $16,000 each! We both have a lisp when we talk, they are the only ones who cannot hear the lisp. The teeth look like dentures you can get anywhere and we were told they will not last. Both our plates have cracked. Make sure you ask all questions. They say they want to make you happy, I was told they have worked on my long enough.

Dr C. and the entire staff were fantastic. I highly recommend this practice to anyone that has to…read morehave any type of oral surgery. From the initial consultation through the post operative follow-up they were always there to help, make me comfortable and answer any questions.

Excellent experience. Great friendly staff ... cannot say anything bad about this practiceread more

What a great experience. The staff were professional, the hygentist was friendly and very…read moreknowledgeable. The office was clean, with plenty of space. It was my first time being a patient. I hope to have the pleasure of being their patient, again.

If anyone is into feeling humiliated, judged and looked down upon, I would definitely recommend…read morethis office for that. Charlene (who must be an assistant) took it upon herself to take my sons personal information from his paperwork and make derogatory, judgmental and discriminatory remarks OUT LOUD. I heard it as we were sitting in the waiting room and so did the other patients that were there. We were embarrassed and humiliated. I went up to confront her. She did not apologize or show any compassion at all. She was arrogant and prejudiced towards us. If this surgery was not an emergency for my son then I would have left and never gone back. I had to swallow my pride and still allow this practice to remove my sons wisdom teeth. Mary Louise and another front desk lady were very kind and apologetic to us which I was thankful for. Those 2 women really saved the day. Dr. Ruckert was ok, he gave a half hearted apology but showed little feeling or remorse for the way his employee had acted. There is a bad feeling in this office. I felt it right away when I called to make an appointment. The lady (i believe it was also Charlene) was rude to me on the phone and made disparaging comments. It was the worst Ive ever been treated anywhere. I NEVER post reviews but I knew I had to today. I would not recommend this place to anyone. Be prepared to be talked about, laughed about and made fun of with your personal information. If she did this right out loud and in front of us, imagine what she says and does behind closed doors. I believe this might be a HIPAA violation. The Dr seemed to be ok with all of this. So BE VERY WARY OF THIS PRACTICE!!!

Honestly.... everything about this guy is terrible. He is rude and not sensitive towards his…read morepatients. I was clearly nervous when getting my socket packed due to dry sockets. He specifically told me it would hurt, making me visibly nervous. After telling me that, he yelled at me saying "come on let me just do this already. I don't have time for this and I'm already behind schedule". Just rude. I was at a loss for words. I will never recommend him to anyone. He would dismiss any questions I had or act like I was an idiot for asking them. His sense of humor is not very humorous and he seems like he loves to brag about his past client. He apparently did the weather mans wisdom teeth extraction... he made sure to elaborate on that. I regret going to this man and giving him business.

I wish I could give zero stars if I could. While the dentist and the hygienist I met previously…read morewere competent my experience today confirmed why I avoid this location. Rude staff, cancelled my appointment with no notice even though I had called them several times previously. Avoid this place! It's shameful there are no decent dental offices in Rochester that don't charge and an arm, leg and a eyeball! Even still this company will Never get my business again!!!

Disorganized, unprofessional and dishonest. I had a crown put in, it was 2 mm too short, fitted by…read morenew staff who clearly did not know what they were doing. Doctor T. denied walked out of the room and left them to put it on. I complained about the exposed part causing me pain and Dr. T denied any wrongdoing without even looking at what they did. A different WNY dental office confirmed that the 2 mm gap should not be there. Corporate was asked to refund the $600 I had to pay out of pocket, but never did. 4 years later, I am still in pain as the tooth under the crown is rotting now thanks to the gap in the ill-fitted crown. The office staff is ridiculously slow and uncaring. I would never, Ever go there again.