I'd give zero stars if possible. She traumatized my child and myself. Wait time is forever. I am…read moreconvinced she made up things needing to be done. Gives novocaine then leaves for 45 minutes so you need more novacaine when she finally gets around to you. I do not recommend this practice at all. RUN. Also, talks only about herself with zero interest in patients.

I truly couldn't be happier with Dr Bracker and her staff. It had been way too long. Like years. We…read morecan blame a prior lack of insurance for that, and my own putting it off. Pro Tip: DONT PUT IT OFF. There's no need. After my consultation with Dr Bracker and her warm, kind staff, I realized that they would take special care with me and my not-wanting-to-be-there. And they did! I was told that I could raise my hand at any point to pause or stop, that they'd make sure I wasn't feeling a thing. I felt well informed about what was going on, that made me feel at ease too. The (excellent) hygienist is very gentle, as is Dr. B. My deep cleaning took two sessions. By the end of both sessions, I felt relaxed (even while getting fillings) and no longer apprehensive. I can honestly say that I look forward to visiting again in 3 months. Never in my life have I looked forward to the dentist. Thank you, thank you, thank you, Dr Bracker and team.

I was referred to come to West side family dentist. I called the service desk and spoke to…read moreStephanie who was very rude. I told her my insurance is Excellus Platinum select, and that i would like to make an appt to come in for cleaning. she kept asking me few questions back and forth who is your employer. I said we purchase insurance from Excellus. For some reason or misunderstanding, she tole me they won't accept my insurance, so i called Excellus and explained this. I also purchase separate dental plan from delta dental so i called the office again and spoke to Stephanie who said that I would pay out of pocket first then have delta dental reimburse me, which has never been true when i used it before. I really loved this practice because it is convenient for my kids but there are plenty of good dentists out there so we will find a good one for my family. I would not recommend this place for dentistry. It seems Stephanie makes decision who can come in this office. This place will lose business if she is still doing same mean and rude service and prejudice to others.

Dr. Lubes is wonderful!! He is very knowledgeable and always so caring and friendly.read more

Very good dentist. Both Dr John and Dr Marino were very friendly and work well with my two young…read moreboys. They get really excited about the balloon animals at the end. Highly recommend for kids. Although they don't do major procedures but for fillings and cleans I would definitely keep coming back.

Average dentist. They don't let you make appointments six months in advance, like most dentists…read more They send you a postcard closer to when the six months is up to schedule an appointment. My two children go to this dentist. On our last visit, they came to get them from the front desk 20 minutes after the scheduled start of the appointment. They do make balloon animals at the end and send them home with new toothbrushes and floss. We live 20 minutes away, may have to look for a new one closer to home. Nothing that wows me as a parent.

Absolutely wonderful experience! The staff was kind, and my appointment was quick and comfortable…read more Highly recommend!

This is where to go to get ripped off. I had a $7000 implant. It FAILED. I had multiple infections…read morebecause of inferior materials used and abundance of cement used. The abutment and crown were stock. Dr. Cabrera wrote up the plan and explicitly wrote custom materials. He stood in the back of the room while a different dentist did the implant. Was I a guinea pig,? I'm a woman of age alone on social security. He made me take a yearly plan to (keep expenses down) claiming it would have been over $8000. I gave them multiple times to rectify the issues but blamed it on other teeth trying to get more money out of me and made derogatory remarks about how my regular dentist would not get me in soon enough. He wanted to charge 2500 for a root canal and crown on the tooth in front of the implant and previously blamed a tooth behind the implant. My dentist sent me to another specialist and both agreed the implant failed. Greece FD never took responsibility for their mistakes. I had the crown and abutment removed and it's deemed unusable. The infections stopped and I have no tooth in place. 7000 down the toilet. I needed a very painful lazar treatment to treat the gum infection when it was removed. He claims to be Christian which was why I chose them. Shame on you Dr. Cabrera and the blaming your associate for the error. He orchestrated the whole thing. Besides who gives away big ticket items and cruises in contests. What other dental practice does that?? Who's paying for those things? His patients.

I've been going to Dr. Chen for years now. I trust her and her staff completely with not only…read moremyself, but my mom and my little brother. I know a lot of people are afraid of the dentist or don't like going. I honestly look forward to my next appointment because the staff is just so awesome!

From the owner: Our specialties include but are not limited to New Patient Exam, Dental cleaning and exams, Dental…read moreEmergency Services, Caries (tooth decay) Prevention, Esthetic Prevention, Periodontal Therapy, Cosmetic Dentistry, Teeth Whitening, Veneers, Crowns & Bridges, Root Canal Treatment, Dental Implants, Denture Repair, Wisdom Teeth Extraction, Sports Mouth Guards, Sleep Apnea, Oral Cancer Screening, Nitrous Oxide (Laughing Gas) Sedation, Second Opinion Consultation and more

Small family dental practice. Scheduling an appointment is easy if you do it at your appointment…read morefor your next six months out. If you wait any later, there will be a wait! My dental hygienist is always great, does a wonderful job on my teeth. My children always have positive things to say as well. Waiting room and exam rooms are always clean! Location is super convenient! Overall excellent experience!

From the owner: Vicaretti Dental Care has provided high quality dental services to patients of all ages in the…read moreGreater Rochester area since 1988. Our friendly dentists, Dr. Vicaretti and Dr. Marino, along with their professional staff, go out of their way to make every patient feel comfortably at home during their appointment.

After 10+ years of coming here, our family is leaving. They…read moreare now a part of WNY Dental Group. Our first visit after the takeover ended with blatant discrimination towards my family where the dentist and billing staff demanded I produce proof that my children actually belonged to me. Because, people just randomly bring random kids in and pay for dental work! This had more to do with our family being multi-racial than anything else. The dentist, herself, confirmed that this was not a requirement of every parent just the families who look "different". Blatant discrimination. Of course, these questions weren't asked until they had our insurance info for billing purposes. And they weren't asked until the kids' cleanings were done. Which makes it more than obvious that this is not the standard procedure! Looking forward to finding a new office to give business to! 6 months and our records still haven't been sent to our new dentist. Stay away!

I want to thank everyone for the reviews, i am new to NY and looking for a dentist, i asked someone…read morefrom the area where she goes, she gave me this name and i am glad i looked this up before calling them..... THANK YOU everyone and so sorry all these things happened to you

Cornerstone dental office was very professional and close to my home, love! i look forward to…read moreseeing them for continued care

Went to apt was told it was a consultation, no money needed. I didn't complete the 55 million page…read morenew patient forms I figured I would fill them in at the office and the morning of my appointment they called me and told me I needed to fill them out before I came. I asked them then how much the appointment was and they told me it was a free consultation only to get there and be charged for a comprehensive visit would not even a basic visit was done. The doctor was in and out of the room within minutes and left charting to his assistant. I told the front desk that it was a consultation and of course the woman didn't know what I was talking about even though she talked to me that morning. I paid in since I had the doctor's email I emailed the doctor let him know what was going on he said he'd give me the money back. He never did a month goes by I email again he ignores the email. Finally I get in touch with the bank after I show them proof. The bank pays me back. Once the bank gets in touch with the dentist that is when they get back to me. I shouldn't have to call the bank to get my money or be ignored or waste my time to come in for a money grab. You're not even able to make your own appointments they tell you when you can and can't come. Not accommodating, nobody knows what they're talking about, they will ignore you if they owe you money. It was an experience I could do without. When looking for a dentist you want to make sure you have faith and trust and if they can accommodate a consultation or bill you for the correct services from the start, You have to question Do you trust them with the rest!

All are kind & welcoming when you need compassionate care. Dr. Ambrosia & staff were wonderful…read moregreat group of people!

My husband and I have spent $46,000 only to be told we are not getting REAL implants, REAL are…read moreporcelain for an additional $16,000 each! We both have a lisp when we talk, they are the only ones who cannot hear the lisp. The teeth look like dentures you can get anywhere and we were told they will not last. Both our plates have cracked. Make sure you ask all questions. They say they want to make you happy, I was told they have worked on my long enough.

I have been going to Mesolella dental for three years and can't say more about the professionalism…read moreand attention from the staff. The one year I did not have employee sponsored insurance, and paid out of pocket, everything was reasonably priced and I appreciated their transparency. They did an intraoral scan of my mouth for Invisalign at my most recent visit, and it was quick, easy, and extremely informative.

On a recent visit from Long Island to family in Rochester I had a dental emergency. Finding…read moreMesolella Dental was an amazing experience. Not only extremely professional but the Doctors and Staff did everything possible to make me comfortable in an uncomfortable situation. Thank you again & again for the quick and efficient response to my em