If you know me even just a little bit then you know customer service is a HUGE part of my experience. I love, love, love Ben's Pretzel's. Way more than a diabetic should. So I eat here way more than I should. ^_~ But the customer service today was horrible. I mean, the worst I've EVER had. From anywhere. And I go to a lot places.
There was no one else in the store but the girl behind the counter was acting like I was holding her up. She was snarky and rude. Thumping my pretzels on the counter as if it wasn't my lunch... Omgoodness. I was starving. Still I didn't say anything. Cuz I'm nice. I let her finish up packing up my order. Paid her. Then was gonna leave with my pretzel. When she said, in her snarky, rude manner... You're welcome. Then I was done. I looked at her and told her I didn't thank her cuz she was rude. And proceeded to walk to my car.
Seriously. If I hadn't have been STARVING I would've given it back to her and asked for my money back. But did I mention I was starving?! I will just never be a skinny girl... #shrug
But I am happy to leave the one star that Yelp requires because the pretzels really are so yummy. However, if she's working I'll just starve. I won't go back. For real though.
1.24.19
1:45 PM read more