I needed dry ice in a pinch, and Ben's Dry Ice went above and beyond! Kevin (owner) provided fantastic service - he was extremely responsive, graciously provided clear recommendations, answered all my questions, and was flexible to quickly deliver everything I needed. As for the dry ice? I was able to overnight ship frozen items and they not only remained frozen, but were rock solid on arrival. A real testament to the quality and reliability of their products. If you need dry ice, look no further - they'll now be my go-to! read more

Requested information and availability, they asked for my number, which I provided quickly, and never heard back

I ran a kitchen at burning man and fed well over 1000 people. One of the things I had forgotten about during all my planning was making sure I had dry ice to keep all the coolers at the proper temperature for the 7+ days. I put in a order with Ben's Dry Ice but was so late on the order that there were no delivery times when I needed it. I guess it is helpful to get large orders in earlier than a couple days before you need it! After chatting back and forth several times, they managed to pull off a miracle and make it work. My dry ice was dropped off for me at my place so I didn't have to worry about tracking down another source. It really made my day and made everything easier on me. I encourage everyone to support them in the future. read more

My company hosted a Halloween Party complete with gurgling Blood Punch and a Witches Brew. I contacted Ben's Dry Ice on the Wednesday before Halloween hoping they could squeeze in a delivery on Monday the 31st. They went out of their way to provide heaps of great info and worked us in to their Monday morning schedule, which I'm sure was no small feat given that it was the big day itself! The next time I need dry ice, I know I'll be giving Ben a call! read more

Ben's Dry Ice - Gurgling Blood Punch made possible by Ben's Dry Ice! - Ice Delivery Near Me

Super awesome customer service TEAM, answered lots of questions, followed through on exactly what they said they were going to do, etc, etc, and during a busy holiday. WRT price and the one bad review, you're better off to just getting 100 pounds up front if you're thinking maybe in the 50 lb range and aren't sure. I had trouble reaching other businesses and thought the price was fine. read more

I manage a small professional dance company, MFDPSF. We need dry ice fog for our Nutcracker each year. Ben's Dry Ice is a dream to work with. They focus on the customer, and provide fantastic customer care (not just service) In December 2018 for the second weekend of our show, I had forgotten to book the order in advance. Kevin knew I needed the dry ice, and delivered on Friday to the theater, so I had it on Saturday for our performance. Kevin saved the show for us. I can't think of very many companies that have this attention to customer needs. Thank you, Ben's Dry Ice. read more

Really amazing service, attention to detail and concern for us as we transported frozen breast milk using the dry ice. They even turned the car around and came back to our house to drop off more ice when they found out we had underestimated our needs. Here's the email I sent them to say thanks: Meg, we just wanted to say thanks so much for your help - it was truly exceptional. Your advice was spot-on and the concern you showed really helped us safely transport 6 months worth of breast milk for our 9 month old daughter. It arrived safely frozen last night. read more

Excellent Service! Had an emergency due to a power surge which blew out my refrigerator control panels. Contacted Ben's Dry Ice late in the afternoon on Good Friday. The owner responded immediately and delivered dry ice by 5pm that afternoon!! Thanks to the dry ice my freezer items remained frozen until the refrigerator was repaired four days later. Many thanks! read more

Seldom do I get a hankering for Dry Ice, but an art project demaded something unique and original, and my partner had a great idea, visualized his art and searched for Dry Ice and Ben's led the list. So he called and Ben took the call and with totally professional poise and skill, heard the vague artist's idea and knew what was needed to fulfill Dave's project. Within 20 minutes, Ben brought a block of Dry Ice to The University where Dave was creating his vision and within two hours, he achieved what he wanted. Aside from Ben's professionalism, he's a darned nice guy and he's meticulous and thorough in every aspect of the service he provides. This guy and his business are 5 Star all the way and if you ever need Dry Ice, this is a great local company to support and know. read more

Ben's Dry Ice helped me finally get rid of those pesky little flour mites in my kitchen. I had tried everything: I threw away all the food that was in the cabinet, did a thorough cleaning with orange oil, and left the cabinet empty for weeks. But still, every few days I would find them in there again, and then I started to see some really tiny ones, like they just hatched from eggs. I would keep cleaning them, and they would keep coming back. This went on for weeks. I think they were inside the particle board of the cabinet itself, where I could never reach them. I did some Googling to find out more about these nasty little bugs. They're really tiny, maybe half a millimeter or about the size of a grain of sugar. They're a really common pest in flour, and they usually get into your home in a bag of contaminated flour. There are some web pages that list specific pesticides that will kill them, but I didn't want to use pesticides in my kitchen. Some sites recommend using orange oil as a safe alternative to pesticides, but that didn't work. Then I found some online sites that recommend you freeze a new bag of flour before you put it into your kitchen cabinets. Aha! Maybe I could freeze the little buggers right where they were hiding in my cabinet. I contacted the guys at Ben's Dry Ice and they really worked with me to solve my problem. They sell blocks of dry ice that are 10 inches square. I put these blocks on the shelves in my cabinet, and covered them with a towel so they'd last longer. At room temperature like this, the blocks would last about 24 hours. I kept this going for four days (which is how long the web pages said to freeze a bag of flour). It has now been two weeks, and I haven't seen a bug since. I have reclaimed my kitchen! One tip: the dry ice evaporates directly into the air without melting into a liquid, so there was no mess from the dry ice itself. However, the cabinets got so cold that moisture from the kitchen air would condense on the cabinets (like when you have a glass of cold soda). So I ended up covering the outside of the cabinets with saran wrap so the condensation would form on the wrap instead of the cabinets. This worked great. I am so happy that the guys at Ben's Dry Ice helped me safely get rid of these pests that plagued me for so long. I would strongly recommend these guys if your home is ever invaded by those pesky flour mites. read more

Fantastic experience--from my first contact to a returned call after business hours to fast and easy delivery exactly as (and when) promised. read more

i spoke to the lady on the phone and she was honestly very helpful. I could tell that she was sincere in what she was selling. I would recommend them to everyone. thanks read more

Ben Rocks! Called us immediately and was VERY helpful! Thanx Ben!

Ben is great - very efficient and helpful. He's a pleasure to interact with and especially for a small quantity of dry ice, his delivery service in the city is unbeatable. Highly recommend! read more

This business is SUPER responsive, personal and flexible. Their customer service is over the top amazing. I am a home funeral guide - I help families who want to care for their loved ones at home instead of using a mortuary (yes, it's safe and legal). We use dry ice to keep the body cold when a family wants more than 24 hrs to honor and grieve. Ben's had never been involved in this work but were kind, respectful and supportive as well as practical. I've used dry ice a lot but I still learned from them. Call Ben's! Let's keep small businesses like this busy and successful! read more

During our recent move, Ben's Dry Ice made transporting a freezer-full of breast milk super easy! Meg took care of what I needed and was communicative, friendly, and extremely knowledgeable. The dry ice was delivered as promised and it made for one less thing to worry about on moving day. Highly recommended! read more

My experience with Ben's was amazing. Meg was super responsive and helpful in helping me think through how to keep over 200 gelato bars frozen for 30 hours for a wedding. The delivery was smooth and easy. Amazing service. Thank you! read more

What care and customer service! I don't yelp at all but felt the need to express how sincere and caring this company was to my needs. Ben and Meg were amazing with helping me to figure out how to ship a freezer full of breast milk. Thank you, thank you!! read more

Having read the reviews I thought to order the dry ice I need for Burning Man through Ben's Dry Ice. Unfortunately my experience with Ben didn't live up to the reviews. He wanted to charge us $200 for 100lbs of dry ice. Now, that included delivery but that's still way more than the going rate of $1 per pound! Going to San Francisco Ice Company instead - the reasonable $1 per pound (including tax!) it should be! Ben: it's sad that you try to rip people off for Burning Man. read more

These guys would get 10 stars if possible! I desperately needed a solution to transport breast milk from CA to WA. Meg gave me great information, went out of her way to get the dry ice delivered on their busiest day AND was accommodating to my timeline since timing was critical. Great service, great people, they care about their business and the customers! read more

Ben's honesty on timing and delivery great. Last minute purchase to ship some Smitten Ice Cream on a plan and Ben's Ice made it happen with a very tight flight schedule. Needless t0 say, many happy people had great Ice cream the next day, frozen! Also, fun stuff to play with! Thanks Ben, life saver!!!! read more

Ben's dry ice went out of their way to provide me with dry ice when I needed it, literally. I had a list minute need and they drove to my hotel and deliver dry ice at 9 PM. Amazing customer service and made it happen for me. read more

Called Ben's Dry Ice to ask about getting some dry ice for my 8th grade science class and later that day they dropped off a cooler full of dry ice, for no charge! Thank you so much! I've never done a yelp review before but I felt compelled to do so because I was delightfully surprised by the generosity. Thank you again! read more

Very quick to respond, helpful and knowledgeable. I would highly recommend using Ben's service for all your dry ice needs.

Friday night we badly needed some dry ice to make a bedbug trap! (No one else should have this problem.) Ben brought us the dry ice the next morning just as promised. It's been such a long time since I've had what I used to think of as a common San Francisco experience. Thank You Ben read more