The people who own this place are professional and plain nice. I got an estimate to have a front…read morewheel bearing replaced for $444 by Firestone in Norwich and Ed's beat it, coming in at $275! I wish Ed's was closer; I'd take it there for oil changes, too!

I like this place. The Mechanic was very helpful with my questions and didn't degrade the type of…read morevehicle I was driving. I own an old minivan and a lot of places are the first to tell me to get rid of it...... Not this place. I'd come back anytime when I need assistance. Thank you Paul.

Cody and Matthew helped me out of a jam when my attempts to install a new bumper at home hit a…read morenumber of seized bolts. Super friendly and got me back on track in no time at all. Will be ordering through them from now on and using their services for work above my skill set. Highly recommend if you're in the Groton, CT area!

the team at NE T was great! I called to have a trailer hitch reciever installed and they got me in…read morequickly. The front desk associate was polite and professional. the waiting area was comfortable, and the technician Matt did a great job installing the receiver. Very professional and friendly people and atmosphere. Would highly recommend them for your trailer needs! Thank you! Jim W

Excellent local business for your auto parts needs. The staff are knowledgeable and helpful. If…read moreyou like to shop local at a business that also has convenient hours....Darling Auto Parts is the spot

My Honda Accord is almost 20 years old. I hope to keep it running . Called Hicks Repair Garage in…read moreRocky Hill on my daughter's recommendation. "They're honest and fair", she said. It took a week to get an appointment, but my daughter was right. My car got a full tune up and runs great! No extra surprises. A couple of things to watch for future work, but no sales pitch. I'm very satisfied and will return.

How is this shop getting good reviews!! I took my car there once, and what I witnessed was he's…read moreeither a complete liar or he's loosing his mind. I had to get my car towed out of there after a big disaster he caused, then he tried to stop the tow by saying I didn't pay. Funny thing with modern day society Al, bank records can be obtained instantly by these things called cell phones.

i am so grateful to this body shop. I was driving for work and was very far away from home when my…read moreoil light came on. I went to advanced auto and grabbed a quart of oil but I could not get my oil cap off. the guys at advanced auto couldn't get it off either! so I was driving along and came across this shop, tears in my eyes because I was afraid my car was gonna blow up. they were so nice and friendly, were able to get the cap off and fix the issue with it! I was so grateful for this place! thank you thank you! if I lived closer, I would def bring my car here.

Decent shop and they don't try to upsell you if you go there for emissions, and will offer good…read moreadvice. Country music, in the middle of the sticks, and nice people every time. (Been coming here for emissions for a while)

Over priced auto parts, quality of auto parts are poor. Sometimes they tell you that they have the…read morepart in good condition and you receive it and it is in terrible condition.

great business honest employees i ordered an Engine and i got what i was told, great serviceread more

I got a call from the head management guy. I believe Trevor and I brought to his attention about…read morethe oxygen sensor being unhooked. Of course he blamed it on previous shop. his mechanics nothing wrong. They do a complete diagnostic check on everything. Just being a Shea tree mechanic I noticed more than their mechanics did with the computer and they're supposed diagnostic checks. I wouldn't use them again. Do not trust them at all.

Called to ask questions and the person on the line hung up. Definitely will not be a future…read morecustomer.

Close to the end of the day I placed a call to Lyon's towing in Elmwood. Despite being late in the…read moreday a pleasant, calm, resourceful driver came out to help with a side wall tire blow out. What would have been a simple flat tire fix became complicated because I only have a tire inflation kit VS a "real" spare tire. Now what? The driver said his solution would be to tow us to Town Fair Tire to see if they could fix a side wall tire blow out and sadly Town Fair could not. As I understand it, no one can fix a side wall tire blow out. Town Fair was closing by then but the driver volunteered to stay late at his garage to replace our destroyed tire with a new tire we bought at Town Fair. And he did, balanced it , checked if the tire pressure display was working and we drove off costing less than I imagined! I was impressed how calm and unhurried this driver was so late in the day.

Jack Lyons owns this small auto repair shop (part of the Route 66 gas station). I went there based…read moreon a recommendation from a friend. Reading other reviews online, you can easily see that Jack has a reputation of being a really honest, trustworthy mechanic, and based on my experience, it is well deserved. I've brought my car here twice, and have always been treated well. The prices have also been very reasonable. The only thing preventing me from giving them 4 or 5 stars is that it takes a long time for them to fix your car/diagnose problems. They do have bigger shop that they send cars out to for major repairs in Bloomfield, but they have such a small staff that it still takes a long time. They have a large volume of customers due to their good reputation, but you'll need to give them a day or two of advance notice before bringing it in to get looked at, and unless you can get someone to drive you around, you'll need to bring it back for another day or two for the actual repairs. It's not a bad location for waiting around if you have to because it's in Bishop's Corner. You can do grocery shopping, go out to eat, grab a coffee, or even go clothes shopping at Marshall's. :) The other thing preventing 4 or 5 stars is that sometimes they forget to call you to tell you the problem(s) they found, and also whether or not your car will be ready for you at the time you initially specified. I've come twice to get my car, and they had to call the Bloomfield shop to remind them to come drive it back to West Hartford so that I could have my car back. Overall, they do their best with a small workforce, and do good, honest work. To me that is worth the long waits!