One of the most honest mechanics I've been to. If you have an Audi or Volkswagen this is the place…read moreto go. Experts in these vehicles and half the cost of a dealership. The service manager, Bonnie is friendly and knowledgeable and if you ask for K.C. you won't be disappointed!

Great VW service! Call Bonnie ( survive manager) to find out what they can do for your VW needs.read more

Always a fair price and exceptional service at All Pro!…read more They save me about 50% off crooked dealership service departments. I have been bringing all my automotive service to All Pro for the last couple of years.

Best auto service I have ever been to. Friendly, knowledgeable, competitive, and service oriented…read more They are about 30 minutes from my home, but I will be back there for sure. If I could've given them six or seven stars, I would have.

Have every part I've ever needed, most in stock or same day. Friendly, knowledgeable, and helpful…read morestaff that go the extra mile to get you the part you need.

I'm glad that there's still a helpful place to get parts for you car with knowledgeable advice…read more They have great pricing as well! If you have a European car this is the place!

THESE FOLKS ARE THE GREATEST! I broke down on Easter Sunday 2018 on I95 Near Lyme CT. The towing…read morecompany suggested the card be dropped off at European Auto. I had my VOVLO XC90 dropped on a Sunday and 4 days later the cars was running like new. Prior to the car breaking down on I95 - I had a series of electrical issues that been causing my car to malfunction. I had been ripped off for several thousand dollars by VOLVO dealers for while and got nothing fixed for the money. The breakdown that weekend brought me within 4 miles of this fantastic shop. John fixed the problem for $300.00 - I almost begged the man to charge me more. Imagine breaking down and having your car taken to a complete stranger for repairs? The 1st thought is - I am going to pay up the nose for this one! I would have paid triple for what this man did for me that day. I reside 75 miles away from this shop but If I ever need anything done to my car I will not hesitate to make car to John for an honest fix! I know its 7 months since the break down - but I just couldn't believe it was that simple and cheap (just felt to good to be true). I just had to give it time to realize he did in fact fix my car problems 7 months later. Sometimes things are as good as they appear! Carlos

A BMW only shop but they really know their stuff. They explained the issue in detail and actually…read morehad a spare part (turbo) where he showed me what the issue was. They gave me a detailed list of things that were needed now and likely in the next few months. And also suggested that the car may not be worth the investment. I was impressed

The service department is absolute top notch, pricing was fair, everything was explained and priced…read moreout. Allot different from another Jeep service department in east Hartford where they inflate pricing and recommend ridiculous services. This small town dealership delivers the best service, we'll be taking our jeeps there from now on. We cannot thank you enough !

Quoted a parts price then told last second they Charge a ridiculous 3.5% additional fee for using a…read morecard in a time when everything is purchased with a card. Was told everyone does, called two other dealerships and they don't. I'll Never shop there again.

Friday afternoon, just returned from the airport. Needed to run out for some errands and surprise,…read morelow tire pressure alert out of nowhere. With an important trip an hour plus away on Monday, I needed help. I called Marlin and explained the situation, and he told me to bring the car over and he'd take a look. I was there 20 minutes later, and Marlin met me and quickly found a machine screw in the tread of the tire. 10 minutes later the tire was plugged, and I was on my way. I cannot say enough about his friendly, courteous, and professional service. This is EXACTLY the type of service that is now absent in most industries, but you can absolutely find it here at Broadway Auto. Thank you, Marlin!

Had a low/flat tire on a rental car that Budget blew off. On a semi emergency basis, I called…read moreBroadway to see if they could help. I explained my situation and they told me to come in and they would fit me in. After arriving, I waited less than 30 minutes and was on the road again. They charged me a nominal fee. As an out of towner in an emergency situation, they could have charged me almost anything and I would have had to pay it. I could not have been more pleased with their response and service. I highly recommend them.

The car repair industry has a HORRIBLE reputation. (rightfully so IMHO)…read more But every once in a while you find a car repair shop that is run by a honest, solid, reputable group. (In this case it's been in the family) I've driven right by this place lot's of times. Never gave it a 2nd thought. Until.... my current car guy (norwich tire, their awesome!) didn't have the diagnostic equipment to figure out why my Chevy S-10 was ready to stall at every stop. I really trust Bob at Norwich Tire (NT been in the industry, same location for a couple generations) and asked him to recommend someone. With out any hesitation he suggested 2 different local companys. I thought I'd give Charlie & Dougs a try. When I walked in to their place, I was SHOCKED! The place is so clean, well organized, virtually spot-less and the people were friendly, incredibly knowledgeable and right on top of things. It went off like clock work. They called, explained the problem, answered all my questions. No unpleasant surprises... In fact I'm thrilled with the great job they did, how I was treated and just how professional and trust worthy they were. So if you're local or if you just blew into town for a run at the casinos, I had a great experience with these guys. Bottom line, I'm a tuff and vocal consumer & I don't pull any punches and I'll go back to them in a heart beat. Johnny Bogs

I've brought a couple different cars to these guys over the years for a whole range of things from…read morediagnostic issues, tune-ups and bigger repairs. I really like the crew here and they we're honest and fair. They told me things that saved me money when they could have easily ripped me off. They are good at communication and also well versed and skilled at car repair... I highly recommend this shop

This shop caused 3 cars severe damage within a week of us bringing the cars there…read more 1st car, Crashed into a wall in my fiancé's Cadillac because the caliper was hanging off the car with brake fluid leaking after they "fixed" the brakes. Never paired the fuel pump module, mechanic crashed the car infront of us into a uhaul trailer (didn't do anything to fix it or have It repaired), Air conditioner now blows hot air out of one side and cold on the other. His car was damaged so badly by them his car may end up totaled by insurance. Second car is a Hyundai Veloster that had a cylinder misfire. They said it's fixed but now 2 days after fixing it I had 3 cylinders misfire and my AC, passenger occupancy detecting system and my window now don't work and my battery has no charge but bought a brand new one before bringing my car there. 3rd car is a 2020 Jeep Gladiator. Brought it same time as the other 2 cars to the shop for an oil change and new tires. Drove 2k miles, checked the oil and there's no oil in it. Was told by a mopar tech at a dealership that the engine has major internal damage due to driving without oil. Don't trust this scum. Rather than fixing it told me to go fuck myself and sue him or pay more to fix it.

DON'T GO HERE!! They cross threaded two studs! His is a problem when needing to take your tire…read moreoff to get new breaks of fix a flat. Owner minimized the mistake by saying 18 out of 20 is good! Then said it would take all day to fix it. I don't trust him and went to a reputable place and paid 130$ to get studs replaced. It would have been $600 if I needed the hub replaced! They SUCK AT THEIR SPECIALTY!