I would stop pressuring your customers to sell their cars back to you . When asked what do I get in…read morereturn you don't have an answer sounds like a scam so you guys can make a profit. My family has been pushed to sell their cars back and truck they they bought at hixson toyota and toyotas reason people want this car or truck well so do we that is why we bought it . This has to be unethical behavior especially we have asked what are we going to get in return you. They will sell you a car and just a few months later send letters that they want us to sell it back to them . Finally we told them to stop harassing us we are keeping our vehicles. To decline one time should be good enough but these people or very pushy when it comes to that. whatever they want to do it is a better deal for them than their customers or they would not push it so much stay away from them

I was looking for a 2018 Toyota CH-R in a very rare color (Radiant Mica Green). Started out in…read moreBaton Rouge, at the dealership closest to where I live. They didn't have the color I wanted, but he told me that he could get it from the closest Toyota dealer that had one (which was Hixson). So, we began to negotiate, but red flags went up when he only offered me $3500 for my trade-in (the Kelley Blue Book value when I looked it up was nearly $6000.) When I questioned him about it, he made up a bunch of excuses as to why my car wasn't really worth what KBB said. Anyway, we finally struck a deal for $19000 + my trade-in value. He went to verify it with his boss, and came back and told me, "I have great news. My manager is insane for agreeing to this, but he says you can have a CH-R for that price, but it has to be that one right there (which was sitting on their showroom floor, in a completely different color.) I told him I wasn't interested and left. As I was leaving the parking lot, I called Hixson and was connected with a salesman named Justin Brown. When I mentioned the vehicle he immediately knew which car I was talking about, and told me he'd call me right back for a bottom line "out the door" price. Sure enough, 5 minutes later he called me and offered me the car at $100 over invoice ($24817 including taxes & fees). He asked me to send my VIN # and some photos of my vehicle so that he could assess the value. He told me he could give me the $5817 for it no problem, and I could pay the rest ($19000) in cash. So, I made the 3+ hour drive to Leesville early this morning to pick it up. I met Justin, who had all of my basic paperwork ready to go. I was then introduced to John, who was in charge of all the finances and warranties and whatnot. He, too, was super-nice (despite being a Cowboys fan) and was awesome to deal with. In less than an hour after arriving at the dealership I was driving off the lot in my brand-new CH-R. I could not be happier with my purchase and the service I received. Do yourself a favor and go visit Justin and John at Hixson,

In June of this year I purchased a 2025 FORD Maverick XL…read moreand not only do I love this truck, but am beyond pleased with the entire buying experience at Hixson's of Leesville. My salesman, Hunter, is a most knowledgeable and polite young man, and he went out of his way to explain features of the truck and to make sure I was happy driving off the lot. He kept me informed throughout the entire buying process. The management, finance department, and service department also receive the highest rating. The new truck has not needed servicing, but I have visited Brianna twice to purchase Maverick logo floor mats and bed liner. She is also most polite and knowledgeable and I appreciate her welcoming me and helping me. Hunter, my salesman, continues to greet me when I pull into Hixson's. He genuinely cares and you will not be disappointed if he is your salesman!

veery poor customer service representative when I have asked for updates on my car repair and no…read morereplies except once in a while! My Ford Explorer Sport has been in their shop since 07/31/2026 and it is still not repaired! Recalls are never repaired either and one excuse for the last 2 years is they dont have the parts even though Ford Headquarters sent me a letter saying they did have the pillars for repair! I have never in my 80 years had such a horrible experience with a Automobile Dealership!

I was blown away by their exceptional level of customer service and honest sales staff. I was able…read moreto work out the specifics of my trade via text which enabled us to limit our time at the dealership. Their finance department was quick and very straight forward. I searched for my truck in Shreveport, Alexandria, Lafayette, Lake Charles, Baytown and Houston and they were the least expensive out of everyone. I want to thank Jody, my salesman, for not pressuring me and for being honest. These qualities are hard to find these days. I would also like to thank Chris and Kandi. Both of you were transparent throughout the whole process and exceptionally friendly. I wish you all the very best for years to come. Alford Motors truly has a wonderful team and I will definitely recommend them to my family and friends.

Outstanding service from Rand Alford and his whole team! From my salesman Wayne Trotter, who showed…read moreme just what I was looking for, answered all my questions (and didn't try to BS me if he didn't know something. He admitted "I don't know" and went and found the answer), and even encouraged me to go evaluate and drive competitor's trucks that I had long been considering. He was confident that he had the best product and that I'd be back. Also a big shout out to Candy in the paperwork office, and to Jimmie in the parts department for accessories for my new truck. They obviously love helping folks out and taking care of the customer. The personal service and attention to detail from the whole team started the moment of first contact has been outstanding ever since. Honesty, pleasantness, and integrity in certain sections of business (car dealers especially) are rare and it was great to see it all practiced here at this dealership. We look forward to continuing our relationship with Rand Alford and his team for years to come.

If you're in the market for a Toyota Rav 4 (September 2021), be prepared to be disappointed. This…read moredealership has none available at this time. The Rav 4 is a hot item and the next shipment isn't expected to arrive until next month or so. Payton greeted us upon arrival at the dealership and went over the available options. I was provided the opportunity to do a walk through and test drive a Ford Escape, which is in the same category (compact SUV) as the Toyota Rav 4. While the Ford Escape would suit my needs, I prefer to view and test drive the Toyota Rav 4 (among other vehicles) before making any decisions, especially since this is such a large purchase. I'd definitely see Payton again when the Toyota Rav 4 is available. Great customer service and overall experience with this dealership, although they did not have the vehicle I primarily visited for/want.

I had a minor problem with my car which I purchased at a different Toyota dealership. I felt it…read morewould be dangerous to drive the 60 miles to my Toyota so I took the car to Hixon Toyota in Leesville, La. The people there are very friendly and helpful. They took my car in, knowing that I bought my car at a different location, and fixed the problem. Yes, it was just push pins that came loose and the cover for my oil change was dragging but they reconnected the cover with new push pins and got me on my way in under fifteen minutes and didn't charge me anything. That's customer service the way it should be. I didn't get his name, but thanks to the young man at the front service desk. Excellent customer service.

Finding a trustworthy car salesperson is very hard to find, so I am very blessed to have had the…read morecar buying experience with Levi, Wendy and Mike! Their honesty and kindness made the whole car buying process so simple. With their help I found my dream car. I would recommend them to anyone I meet. Thanks again!

They definitely knew about the issues. First time buying a car. Totally took advantage…read more I bought a used 2011 Camaro. 41k miles.. From Go Wheelmart. Every Seal on the car is damaged. Everytime I wash it or it rains it takes water and the back floor puddles. The rims and Emblems are SPRAY PAINTED Black,they did not inform me about that. I don't care about the rims and Emblems. But they won't fix the seals and the person who runs the place won't do what's right and Fix my seals. I'm still in the process of getting her to do the right thing the owner will not do what's right and Fix the seals on my car. Every Seal on the car is damaged and my car is taking water.I have had the car less then 2 months. She sent me to a body shop and learned how much it was going to cost. Wants me to pay half. I said absolutely not. "I have no idea how much" She does" She says Mr Gentry I seen you pull on the seal... Um yes maam. To show you it was not sealed properly! /facepalm... The body shop owner pulled them the same way I did.. So she found out how much it's going to cost. And then immediately puts the blame on me. She has not returned my call.

Their repair shop is the greatest, and reasonable price. The staff is the friendliestread more

Purchased a truck from Mr weaver himself excellent customer service super friendly and attentive to…read morethe needs of truck I wanted I will totally recommend y'all stop by and check out the cars and trucks in the lot .. thanks again ....

If you don't buy your car from here it's a great place to go for all your needs Good people and…read moregreat service kinda pricey in my opinion but overall okayish

I was trying to discuss some possible purchases, and the sales manager came out and yelled across…read morethe floor to the salesman I was directly talking to, we were literally sitting together at his desk. So, instead if the say other 5 people who were free, he interupts our discussion on possible business to have my salesman go move a car. Absolute worst experience I have ever had in a car dealership, on the civilian side of things.

The worst dealership in Louisiana. They talk good, they sell…read moreyou a vehicle new or used with supposedly warranty, but you leave the premises you are on your own. DO NOT BUY A VEHICLE FROM THEM ​

Matthew and DJ at Benoit Nissan took great care of me during my purchase and they are top notch…read moresalesmen. They were both very friendly and easy to work with throughout the transaction. Any time you want to look at a Nissan ask for those two. Behind the scenes Wendy and Kat were awesome in helping with our financing and any issues that popped while we were finalizing our deal. They communicated with me constantly and went above and beyond to get me into my vehicle. Overall, very happy with my new Z and thank the staff at Benoit for being so helpful with my purchase.