Simply put, Mr. Danny Roshong proves there is good left in this world. I just want to thank him for…read morethe quick response and superior service with my daughter's truck. She and her husband are stationed at Ft. Polk, truck had major issues. I called Mr. Roshong and he dang near immediately sent his wrecker over and grabbed it. He took a look, diagnosed the issue, informed us what it would take to fix, and got down to business. Super polite and kind, understanding and gracious. Mr. Roshong, thank you very, very much for making this as painless as possible for these kiddos.

I would give them 6 stars if I could! Kind and honest, great folks to work with. We had an ignition…read moreswitch changed out in our daughters Ford and he did a great job! Quick, efficient and very reasonable prices! We will not hesitate to have them service our vehicles again should the need arise.

The owner seems very personable and genuine! He explains to me exactly what's going on with my…read morevehicle in a way I understand. I have never seen a shop so immaculate. The girls at the front desk are real friendly and quick. They know their business really well. I have been using this shop for about four years now and I do recommend them.

Title: Fast, Honest, and Professional Service!…read more I recently had an issue with my 2017 Jeep Renegade -- it was cranking but wouldn't start. After struggling to figure out the problem myself, I decided to take it to Randolph's Auto Repair rather than wasting money buying parts and hoping for a fix. I had an appointment scheduled for today, and they managed to diagnose and solve the issue within an hour. I was only charged for the labor and the oil change I had requested. What really stood out to me was how polite and courteous the staff was. From Mya, who took my information and scheduled my appointment, to the technician who worked on my car -- everyone was professional and kind. I've heard a lot of good things about Randolph's, and now I know firsthand that they live up to their reputation. They're an honest business with great staff, and they even have a nice waiting area! I highly recommend them if you're looking for fast, reliable service. Thanks again to the team at Randolph's Auto Repair for making the experience stress-free and positive! Their hours I believe are: Mon 08:00 am - 05:00 pm Tue 08:00 am - 05:00 pm Wed 08:00 am - 05:00 pm Thu 08:00 am - 05:00 pm Fri 08:00 am - 05:00 pm Sat 09:00 am - 03:00 pm They have a website but I do not think it's maintained. Calling them to setup an appointment is what I had to do.

Professional work done on my F250. These guys know their stuff. Price was what i expected after…read moreresearching the work.

Nolens Garage should be your number one choice to take your car. The owner and employees are…read morecourteous and polite and their automotive knowledge is unrivaled. These are the most honest mechanics I have ever encountered. If you have been taking your car to a dealership, switch to Nolens and get twice the service for half the price.

Always great, fast and personable service. Been going there for years. Rarely trusted any other…read moreservice with my cars.

I've been using this local oil shop for over 20 years, and they've kept my car running like a top…read morethe whole time. On top of great service, I always grab a jar of their locally grown honey--because only in Louisiana can you keep both your car and yourself running in one stop! Friendly folks, honest work, and a true local gem.

I was blown away by their exceptional level of customer service and honest sales staff. I was able…read moreto work out the specifics of my trade via text which enabled us to limit our time at the dealership. Their finance department was quick and very straight forward. I searched for my truck in Shreveport, Alexandria, Lafayette, Lake Charles, Baytown and Houston and they were the least expensive out of everyone. I want to thank Jody, my salesman, for not pressuring me and for being honest. These qualities are hard to find these days. I would also like to thank Chris and Kandi. Both of you were transparent throughout the whole process and exceptionally friendly. I wish you all the very best for years to come. Alford Motors truly has a wonderful team and I will definitely recommend them to my family and friends.

Outstanding service from Rand Alford and his whole team! From my salesman Wayne Trotter, who showed…read moreme just what I was looking for, answered all my questions (and didn't try to BS me if he didn't know something. He admitted "I don't know" and went and found the answer), and even encouraged me to go evaluate and drive competitor's trucks that I had long been considering. He was confident that he had the best product and that I'd be back. Also a big shout out to Candy in the paperwork office, and to Jimmie in the parts department for accessories for my new truck. They obviously love helping folks out and taking care of the customer. The personal service and attention to detail from the whole team started the moment of first contact has been outstanding ever since. Honesty, pleasantness, and integrity in certain sections of business (car dealers especially) are rare and it was great to see it all practiced here at this dealership. We look forward to continuing our relationship with Rand Alford and his team for years to come.

Always exceptional service. Until the new owners took over, you couldn't have given me free…read moreservices there! Now, I use them exclusively when I'm in La. No job I have gone in with is too large nor too small. I also do not feel like they are charging an arm and a leg.

The last week of March I called this business to see if they had experience doing oil changes on…read moreMercedes and the lady who answered said yes they have done 150 or more. She stated that I can pay their cost or bring my own oil and filter which I decided to do . I googled them and didn't see any reviews that were bad so I was like okay I will use this business. I took my car in the day after Easter to have my oil and filter changed. That was the worse mistake I could have ever made. It took maybe twenty minutes and after I paid I went to my car to leave and noticed they did not change my oil gauge to reset it. At that moment I had a horrible feeling, they then gave me my leftover over since I bought 10quarts. So I noticed I had too much oil left and I asked how much they put in and the man said seven quarts, well that was wrong. I informed him my car takes 8.5 quarts and he then said well we googled it and it said seven quarts, granted some Mercedes do take seven but this car does not . They also had to google how to reset my oil gauge all this done on their phones. It took another 30minutes for them to just reset the gauge. In the mean time I called Walker Mercedes to verify it took the 8.5 quarts so that if I was wrong I could apologize to them. After speaking with Mercedes we found out I was correct. I then asked to speak with the owner so a lady and I believe her husband went in to tell him , why did it take both ? The man came out and said he cant speak with you just wants to give you your money back. I acknowledged that said that was fine but I would still like to speak with him when he is off the phone, It was obvious he did not want to deal with the situation. In the mean time they started to put the 1.5 quarts in that the car was lacking mind you not really measuring so I had to stand on top of them to make sure. While I was waiting on the owner which was about 20minutes I heard a gentleman come in and they had done an oil change on his van and when he would go slow it died and he stated his van did not have that problem before they touched it. So the woman who was putting the remaining oil in my car told a younger gentleman to finish my car while she looked at the van issue. SO now the owner decides to come out and I politely said Sir I am not trying to disrespect you or your business but the way my car was handled was not done correctly and had I not caught the mistake it could have ruined my car . I also told him the way he tried to avoid talking to me was unprofessional because I had a legit problem on the floor and he should have addressed it. He then said and mind you he came out with attitude written all over his face and said well we gave you your money back what else do you want? I stated that I would like him to come out and least say sorry you had these issues in the future we will be more careful , I mean maybe not take a car if you cant handle it. I realize I have a Mercedes but if you state that you have done hundreds of them then what is so rare about my car ? Its fine if you had to google how much oil but at least get the engine size right and there is only one engine size to may car. So he just kept having attitude they way he spoke to me as a woman was horrible and I'm sure if my husband would have been there he would not have done this , but sorry he is deployed and couldn't handle this. So I asked is this the way you handle business here and he rudely said yeap we are all rude and walked off. This man also sells cars on his lot there and sells them way to high, and if this is how he handles just a simple oil change complaint imagine if you bought a car and it died a mile away . Good luck with him helping you. Also I have bought used cars and I have never see an MSRP Price noted on them , yes maybe ten years ago it was that price but you cant fool me into buying it with over 100,000 miles on it and the leather is worn and paint is not so great. I have pics for an example. I'm sure they have done good oil changes on peoples' cars and trucks but as far as mine it wasn't a good experience and I would never recommend them ever. Wonder how many cars they have not put the correct amount of oil in before? I will say I felt sorry for his employees, when he came out of the office they all seemed scared and nervous even the ones that didn't work on my car. He stated that he was going to take care of the guy that did my oil change, But I have to say I don't feel like its completely the techs fault. I think the owner should give his employees better education and training on all types of cars. And he should make equipment available for his techs to access for research on cars they are not familiar with. This owner and his business are a scam !!!!!!!!!!!!!!!! I would stay as far away from him as I could. He will treat you with disrespect. He does not value his costumers and obviously doesn't realize the military is a main part of his business.

Well, the manager is very misleading. She believes something even tho it is not and it becomes her…read moregospel. Your done. I believe she believes a lie and rearranges truth to be her lie and your done because it's her way, so you might as well hit the highway. Going to Auto Zone!!!!

Whenever I go into this store I always see one person playing on their cell phone, her name is…read moreMichelle. I was in awe to learn she is the assistant manager, and always playing with her cell phone.....even will sit down and play on her phone, ridiculous. Other than the one bad apple at this location, everyone else gives outstanding customer service.