Well, the manager is very misleading. She believes something even tho it is not and it becomes her…read moregospel. Your done. I believe she believes a lie and rearranges truth to be her lie and your done because it's her way, so you might as well hit the highway. Going to Auto Zone!!!!

Whenever I go into this store I always see one person playing on their cell phone, her name is…read moreMichelle. I was in awe to learn she is the assistant manager, and always playing with her cell phone.....even will sit down and play on her phone, ridiculous. Other than the one bad apple at this location, everyone else gives outstanding customer service.

had them to install/repair engine in my vehicle. had to go there 5+times because was leaking oil…read moreall over the place from their neglect and they damaged the wiring in the process. don't have money to waste. now i have a broken vehicle because of their BS. p.s. receptionist was very unprofessional and they didn't hold up their warranty for the vehicle. now I'm in a hold bcs of it

Was looking for a certain part did not work, the receipt say no refunds exchanges only so I went to…read moreget an exchange about an hour after the purchase. As soon as I walked in the door, I heard " WE DON'T GIVE REFUNDS" I said I know I want to exchange the item. I had to go pull the part, then was charged an extra $15. I stated that I thought an exchange was just that, I give a part you exchange at the same price. Not an added price. I said I appreciate that you are in the area. How ever I can do with out the attitude. He told me I had the attitude, And I don't need to come to them for parts. That I agreed with! Will not be going there again. And to think I used to refer people to go there. Never again!! I would not recommend it.

No one ever got back to me. They lost a customer. Went down the road to Ford. They were very good…read morewith their customer service and help.

Simply put, Mr. Danny Roshong proves there is good left in this world. I just want to thank him for…read morethe quick response and superior service with my daughter's truck. She and her husband are stationed at Ft. Polk, truck had major issues. I called Mr. Roshong and he dang near immediately sent his wrecker over and grabbed it. He took a look, diagnosed the issue, informed us what it would take to fix, and got down to business. Super polite and kind, understanding and gracious. Mr. Roshong, thank you very, very much for making this as painless as possible for these kiddos.

I went in for alternator work on my Camry. They were straightforward Christian business owners…read morewhich is hard to find in Leesville. They didn't try charging an arm and leg for a simple job. Why try getting all your money from one person when you can create multiple loyal customers for life is what I was told. Highly recommended!

I reserved a truck 2 months prior to the date I needed the truck. They called me the day before I…read morewas supposed to pick it up and told me there wouldnt be any available for another week. After I had called Uhaul and scheduled to pick up a truck from their Lake Charles location, Budget called back and had miraculously found a truck that they will have to drive up from New Iberia to Leesville. I will grant them 3 stars, generously, because even though they gave me a panic attack, they fixed their mistake.

Reserved a 10ft truck (that's all I needed) and they stuck me with a 16', which meant a lot more…read moregas to travel to Colorado. After I loaded all my stuff the check engine light came on. I called the rental agent and they said they would give me another truck. So I unloaded all my stuff and brought the truck to them. When I arrived they were fixing the paperwork for the new truck the agent had the audacity to ask if I filled the gas tank up!!! I was so upset that they couldn't look past the inconvenience of what they put me through that I gassed the truck which was a measly $17 and traded the truck out. If it weren't for the rush I was in I would have called around and rented from another company and certainly not Budget. I give them a rating of "One" Star.

very friendly staff and usually have what I need or can order it fast. store is very clean now.read more