Always exceptional service. Until the new owners took over, you couldn't have given me free services there! Now, I use them exclusively when I'm in La. No job I have gone in with is too large nor too small. I also do not feel like they are charging an arm and a leg. read more

As of 12/24/22 I can't say if they are still in business. I have called all week only to receive a response that the number is temporarily out of service. read more

The last week of March I called this business to see if they had experience doing oil changes on Mercedes and the lady who answered said yes they have done 150 or more. She stated that I can pay their cost or bring my own oil and filter which I decided to do . I googled them and didn't see any reviews that were bad so I was like okay I will use this business. I took my car in the day after Easter to have my oil and filter changed. That was the worse mistake I could have ever made. It took maybe twenty minutes and after I paid I went to my car to leave and noticed they did not change my oil gauge to reset it. At that moment I had a horrible feeling, they then gave me my leftover over since I bought 10quarts. So I noticed I had too much oil left and I asked how much they put in and the man said seven quarts, well that was wrong. I informed him my car takes 8.5 quarts and he then said well we googled it and it said seven quarts, granted some Mercedes do take seven but this car does not . They also had to google how to reset my oil gauge all this done on their phones. It took another 30minutes for them to just reset the gauge. In the mean time I called Walker Mercedes to verify it took the 8.5 quarts so that if I was wrong I could apologize to them. After speaking with Mercedes we found out I was correct. I then asked to speak with the owner so a lady and I believe her husband went in to tell him , why did it take both ? The man came out and said he cant speak with you just wants to give you your money back. I acknowledged that said that was fine but I would still like to speak with him when he is off the phone, It was obvious he did not want to deal with the situation. In the mean time they started to put the 1.5 quarts in that the car was lacking mind you not really measuring so I had to stand on top of them to make sure. While I was waiting on the owner which was about 20minutes I heard a gentleman come in and they had done an oil change on his van and when he would go slow it died and he stated his van did not have that problem before they touched it. So the woman who was putting the remaining oil in my car told a younger gentleman to finish my car while she looked at the van issue. SO now the owner decides to come out and I politely said Sir I am not trying to disrespect you or your business but the way my car was handled was not done correctly and had I not caught the mistake it could have ruined my car . I also told him the way he tried to avoid talking to me was unprofessional because I had a legit problem on the floor and he should have addressed it. He then said and mind you he came out with attitude written all over his face and said well we gave you your money back what else do you want? I stated that I would like him to come out and least say sorry you had these issues in the future we will be more careful , I mean maybe not take a car if you cant handle it. I realize I have a Mercedes but if you state that you have done hundreds of them then what is so rare about my car ? Its fine if you had to google how much oil but at least get the engine size right and there is only one engine size to may car. So he just kept having attitude they way he spoke to me as a woman was horrible and I'm sure if my husband would have been there he would not have done this , but sorry he is deployed and couldn't handle this. So I asked is this the way you handle business here and he rudely said yeap we are all rude and walked off. This man also sells cars on his lot there and sells them way to high, and if this is how he handles just a simple oil change complaint imagine if you bought a car and it died a mile away . Good luck with him helping you. Also I have bought used cars and I have never see an MSRP Price noted on them , yes maybe ten years ago it was that price but you cant fool me into buying it with over 100,000 miles on it and the leather is worn and paint is not so great. I have pics for an example. I'm sure they have done good oil changes on peoples' cars and trucks but as far as mine it wasn't a good experience and I would never recommend them ever. Wonder how many cars they have not put the correct amount of oil in before? I will say I felt sorry for his employees, when he came out of the office they all seemed scared and nervous even the ones that didn't work on my car. He stated that he was going to take care of the guy that did my oil change, But I have to say I don't feel like its completely the techs fault. I think the owner should give his employees better education and training on all types of cars. And he should make equipment available for his techs to access for research on cars they are not familiar with. This owner and his business are a scam !!!!!!!!!!!!!!!! I would stay as far away from him as I could. He will treat you with disrespect. He does not value his costumers and obviously doesn't realize the military is a main part of his business. read more

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They DO NOT do "Full Service" oil change. I came here for an oil change and they finished in 5 minutes. I guess I should be grateful for the "quick" service, but for everything that I was paying $70 for and was offered (air filter change, gas filter change, fluid change, tire rotation)....they did none of it! And 5 minutes doesn't seem right for an oil change!! I asked one of the guys about the other services and he said "yeah it was done". I didn't press it because they were obviously rushing to close, which I didn't realize was happening until they already started. My Mom has come here a few times and said the same thing happened to her, she'd ask them to rotate her tires and they would come up with an excuse and tell her to make an appointment. We're not coming back here. DO NOT waste your money here. read more

I have been here twice since traveling to Fort Polk in the last 3 months. They are very honest and go above and beyond to give you the best service. I would recommend them any day. read more

Literally the worst place I've ever been to. Biggest rip off just for labor it was 19.95. But I was in a rush. By the way all the big dealerships are $12 for that service. They told me it would be 10 mins. 20 mins later they're telling me it's an internal filter.... but the filter is exposed. They don't know what they are doing and they left my car covered in oil. Stay the heck away from this place. read more

BEWARE: Service is slow, they dont know what their doing. If you get your oil change here make sure to watch them carefully, they apparently don't know how to install or tighten the bolts on the protective oil pan cover and the filter was just hand tight. Will not use them again. read more