Simply put, Mr. Danny Roshong proves there is good left in this world. I just want to thank him for…read morethe quick response and superior service with my daughter's truck. She and her husband are stationed at Ft. Polk, truck had major issues. I called Mr. Roshong and he dang near immediately sent his wrecker over and grabbed it. He took a look, diagnosed the issue, informed us what it would take to fix, and got down to business. Super polite and kind, understanding and gracious. Mr. Roshong, thank you very, very much for making this as painless as possible for these kiddos.

I would give them 6 stars if I could! Kind and honest, great folks to work with. We had an ignition…read moreswitch changed out in our daughters Ford and he did a great job! Quick, efficient and very reasonable prices! We will not hesitate to have them service our vehicles again should the need arise.

The owner seems very personable and genuine! He explains to me exactly what's going on with my…read morevehicle in a way I understand. I have never seen a shop so immaculate. The girls at the front desk are real friendly and quick. They know their business really well. I have been using this shop for about four years now and I do recommend them.

Title: Fast, Honest, and Professional Service!…read more I recently had an issue with my 2017 Jeep Renegade -- it was cranking but wouldn't start. After struggling to figure out the problem myself, I decided to take it to Randolph's Auto Repair rather than wasting money buying parts and hoping for a fix. I had an appointment scheduled for today, and they managed to diagnose and solve the issue within an hour. I was only charged for the labor and the oil change I had requested. What really stood out to me was how polite and courteous the staff was. From Mya, who took my information and scheduled my appointment, to the technician who worked on my car -- everyone was professional and kind. I've heard a lot of good things about Randolph's, and now I know firsthand that they live up to their reputation. They're an honest business with great staff, and they even have a nice waiting area! I highly recommend them if you're looking for fast, reliable service. Thanks again to the team at Randolph's Auto Repair for making the experience stress-free and positive! Their hours I believe are: Mon 08:00 am - 05:00 pm Tue 08:00 am - 05:00 pm Wed 08:00 am - 05:00 pm Thu 08:00 am - 05:00 pm Fri 08:00 am - 05:00 pm Sat 09:00 am - 03:00 pm They have a website but I do not think it's maintained. Calling them to setup an appointment is what I had to do.

Always great, fast and personable service. Been going there for years. Rarely trusted any other…read moreservice with my cars.

I've been using this local oil shop for over 20 years, and they've kept my car running like a top…read morethe whole time. On top of great service, I always grab a jar of their locally grown honey--because only in Louisiana can you keep both your car and yourself running in one stop! Friendly folks, honest work, and a true local gem.

I was blown away by their exceptional level of customer service and honest sales staff. I was able…read moreto work out the specifics of my trade via text which enabled us to limit our time at the dealership. Their finance department was quick and very straight forward. I searched for my truck in Shreveport, Alexandria, Lafayette, Lake Charles, Baytown and Houston and they were the least expensive out of everyone. I want to thank Jody, my salesman, for not pressuring me and for being honest. These qualities are hard to find these days. I would also like to thank Chris and Kandi. Both of you were transparent throughout the whole process and exceptionally friendly. I wish you all the very best for years to come. Alford Motors truly has a wonderful team and I will definitely recommend them to my family and friends.

Outstanding service from Rand Alford and his whole team! From my salesman Wayne Trotter, who showed…read moreme just what I was looking for, answered all my questions (and didn't try to BS me if he didn't know something. He admitted "I don't know" and went and found the answer), and even encouraged me to go evaluate and drive competitor's trucks that I had long been considering. He was confident that he had the best product and that I'd be back. Also a big shout out to Candy in the paperwork office, and to Jimmie in the parts department for accessories for my new truck. They obviously love helping folks out and taking care of the customer. The personal service and attention to detail from the whole team started the moment of first contact has been outstanding ever since. Honesty, pleasantness, and integrity in certain sections of business (car dealers especially) are rare and it was great to see it all practiced here at this dealership. We look forward to continuing our relationship with Rand Alford and his team for years to come.

My truck was broken down on a drive with my transmission lines busted. Not only did Hilton's (Also…read moreMAD towing out of Leesville) come to me with a tow in 15 minutes, they towed my truck to their shop (this was about 930-1000 pm), fixed the lines overnight, and had me back in the truck in the early AM (they had other jobs they had to do but fit my truck in). It runs like a charm! Joey, the rest of Hilton's and MAD towing were a God send and it will forever be appreciated! Thank you!

One Star, EEk! Methinks Not. Misquoted for towing by more than $500. Recommendation: Call the other…read moreguy.

Absolutely one of the worst dealerships I've ever dealt with. Everything turns into a hassle, no…read morematter what department you're working with. Order parts and they never call to tell you they're in. Buy a car and your temporary tags will expire before they even process your paperwork. Schedule repairs with the promise of a loaner car and they have no loaner to give. They have a good selection of vehicles and I keep trying to see if their customer service improves, but it never does.

Awesome service, got my car in for an oil change, they gave me a ride home to wait and a pickup…read morewhen my vehicle was ready!