Joe is the most knowledgeable, pleasant, patient and honest jeweler around!…read more I came in yesterday to have repaired an older beloved necklace, but when he really examined it, there were several more parts that were cracked and would need rebuilding. It was going to be an expensive repair, which I had not anticipated. He made a suggestion to take all the diamonds out and scrap the rest of the necklace, which has significant gold weight, so I did just that! I picked out a diamond eternity band that I've had my eye at Argyle for about two years and with the high price of gold, I got the new ring in trade plus cash too! I went back again today, after he took out all the diamonds, and he spent nearly an hour with me to make 2 perfectly matching stacking diamond eternity bands to go on either side of the ring that I purchased the day before. And even though he has a very active business to run, we sat and chatted for several more minutes about our daughters and similar circumstances. A very pleasant experience. I can't wait to get my new rings!

Their work is top notch! I had them repair a prong in my wedding ring. They were very nice and…read moretook their time explaining the process they would use to repair my ring. They also assured me that my ring would be safe, and used an active anti theft system during the day as well as at night. I will definitely use them again!

I walked into Gennaro Jewelers needing my tennis necklace repaired and walked out with not only a…read morenecklace that looked brand new, but a solution to something that had been bothering me for the longest time. I genuinely cannot say enough good things about my experience here! From the moment I walked in, Eric was welcoming and thorough. He took the time to inspect my necklace and explain what needed to be fixed. I was then brought downstairs, where I got to sit and watch Herman work on my necklace up close on a TV screen. I could see every little detail of the repair as it was happening, which was fascinating! While I was downstairs, Courtney came over and started explaining everything to me. At this point, I felt like I was on a little excursion tour and I was loving every minute of it! She shared how Herman got his start in jewelry repair when he was just 9 years old in Ecuador and how he's spent years perfecting his craft. Watching him work while hearing his story made me appreciate the craftsmanship that much more. My necklace was repaired, cleaned, and polished to absolute perfection. But here's where my experience got even better. While I was downstairs, Diana complimented me on my necklace and the diamond earrings I was wearing. What she didn't know was that those earrings had been driving me CRAZY for the longest time. Because of their size and weight, they would constantly tilt downward instead of sitting beautifully on my ears. It's such a small thing, but when you have beautiful earrings, you actually want people to SEE them! Diana asked what kind of backings I was using. I told her screwbacks, and she smiled and told me to come find her upstairs when I was finished. Well, I did, and she pulled out these jumbo-sized screwbacks and said, "Let's see if these work." She cleaned my earrings, had me try them on with the new backings, and I kid you not, I got emotional LOL. My diamonds were FINALLY sitting upright and looking the way they were supposed to! She jokingly called them the "magic bra" for earrings, which honestly couldn't have been a more accurate description. SOLD! I walked in for a necklace repair and somehow walked out with a problem solved that I hadn't even come in to address. All because Diana was observant enough to notice something and thoughtful enough to offer a solution. That to me is exceptional customer service. Before I left, Eric inspected my necklace one more time and even gave me some helpful advice on how to properly lay and store it to avoid future stretching or breaks. What really stood out to me was how genuinely friendly, knowledgeable, and helpful everyone was. Nobody was trying to sell me something I didn't need. They were simply passionate about what they do and took the time to make sure I was happy. I left Gennaro Jewelers absolutely elated. Between Eric, Courtney, Herman, and Diana, what could have been a simple jewelry repair turned into such a memorable experience.

My fiance and I ended up going to Gennaro to get our wedding bands since I wasn't thrilled with the…read moreplace he got my engagement ring at and this place was extremely recommended on the Brides of Long Island Facebook group. I worked with Donna who assisted us with the bands, and Latisha (I think was her name) to get my ring re-sized and polished, and to fix a scuff in the finish caused by the other jeweler. All the work was done right in front of me and never left my sight. The experience was absolutely 10/10 and I definitely HIGHLY recommend them for your rings!

Michael is a very nice guy, helpful, and patient. Funny too!…read more Helped us a lot. Michael is a very nice guy, helpful, and patient. Funny too! Helped us a lot.

Great service from a great guy. Can do most basic repairs, fast and reasonably priced.read more

On two occasions I purchased jewelry that Eddie, from Aba Jewelry, had designed and created for me…read more He took the time to explain the different options I had within my price range and created pieces that receive compliments all the time. They are beautiful. He is professional, friendly and courteous. He is fair with his prices and truly takes pride in his craft. I highly recommend his shop.

From the owner: Jewelry and watch sales and repair, Jewelry cleaning, custom…read moremade jewelry and engraving, Profesional Diamond setting, We buy Gold, Silver, Coins and Diamonds!

Great Service Kind Staff All my needs were met - Resized a ring, fixed watch and Amazing Brighton…read moreJewelry and wallets and Pocketbooks and overnight bags. Love this store.

I was in the store earlier today looking to sell a 14k gold chain that I have had for almost 30…read moreyears. I couldn't have been more happy with the service I received. Thank you so much Laurie your help, and the great conversation we had.

Steve was very professional and responsive to my messages and addressed all concerns and questions…read more Their wire prices are rock bottom and no nonsense, I did a FaceTime call just to feel comfortable with wiring money. They overnight my watch from NY to CA the next morning which was amazing service.

Great experience today. Very professional and took the time to explain everything. The wait wasn't…read moretoo bad. Fair pricing.

Zahara is so sweet, listened to what I wanted to create. She made it happen. Anytime I go to this…read morestore, great music is playing. Staff and owners are very friendly!

Terrible. WARNING. They make a custom piece of jewelry, the owner pushes for a design other than…read morewhat I came in with. Gets damaged asap and they won't stand by their work. If you try to nicely and calmly talk to the owner, his Phony Soprano comes out and he starts talking down to you. Calling you "bro" ? I'll spread the word on these back alley swindlers. Terrible people. Terrible attitude. Plenty of choices, let them keep losing business. And the over hostile owner needs anger Management and needs to calm down his tough guy attitude.

I came here to find a particular item and though they did not have it in the display case, the…read moreowner and I spoke about my needs and budget and offered to put it together for me same day. As a result, I purchased a piece that was fairly priced, worked with m my budget, and with the design I came in for. A great spot with helpful service that is custom to your needs, and with a fast turnaround! Bonus- they have a cleaning and repair area and I plan to bring some pieces there.

I couldn't be happier with my experience! The team was incredibly kind, attentive, and made me feel…read moregenuinely valued. They repaired my bracelet perfectly and super fast! Wonderful service, beautiful work, and such friendly people!!

We recently attended Good Old Gold's Christmas Party event on December 7th, and it was absolutely…read morebeautiful! From the moment we arrived, the holiday spirit was everywhere. They had Santa outside taking photos with the kids, incredible Christmas carolers filling the air with music, and delicious refreshments throughout the store. The entire staff was warm, welcoming, and ready to help. They had multiple raffles going on--and we were lucky enough to win one! Helen and her team truly put together a magical event that made everyone feel special. While we were there, we purchased a beautiful cross for my nephew. Vincenza assisted us, and she was so sweet and helpful throughout the entire process. Good Old Gold continues to impress us with their customer service, attention to detail, and the genuine care they show their guests. We can't wait to come back!

We've used Good Old Gold now for my wife's engagement and wedding rings as well as random needed…read morepieces of jewelry over the years and resizes. The staff is incredible and always nice and quick to help, the prices are reasonable and they have a very good selection. In the past we've worked with the owner's daughter (I'm sorry, her name is escaping me) for my wife's rings and this time a really nice young lady named Chloe. Recommended.