We recently attended Good Old Gold's Christmas Party event on December 7th, and it was absolutely beautiful! From the moment we arrived, the holiday spirit was everywhere. They had Santa outside taking photos with the kids, incredible Christmas carolers filling the air with music, and delicious refreshments throughout the store. The entire staff was warm, welcoming, and ready to help. They had multiple raffles going on--and we were lucky enough to win one! Helen and her team truly put together a magical event that made everyone feel special. While we were there, we purchased a beautiful cross for my nephew. Vincenza assisted us, and she was so sweet and helpful throughout the entire process. Good Old Gold continues to impress us with their customer service, attention to detail, and the genuine care they show their guests. We can't wait to come back! read more

We've used Good Old Gold now for my wife's engagement and wedding rings as well as random needed pieces of jewelry over the years and resizes. The staff is incredible and always nice and quick to help, the prices are reasonable and they have a very good selection. In the past we've worked with the owner's daughter (I'm sorry, her name is escaping me) for my wife's rings and this time a really nice young lady named Chloe. Recommended. read more

Great selection Polite professional staff. Reasonable pricing. Also, they will buy old gold jewelry at a competitive rate. Shop Local. read more

This business was recommended to me by a close family member. I attempted to sell my diamond engagement ring. It was a 1.07 ct diamond in a 14k yellow gold Tiffany setting. Great color and clarity. I know it cost my ex well over $2500. I was aware that I wouldn't get anything close to that, but I never imagined the price they quoted. They offered me $425. For the diamond. What?!?! No thanks. Sold it to a diamond broker for over $1700. Will not go back. read more

Good Old Gold in Massapequa - Two Thumbs Down! I have literally spent thousands of dollars at this store. Recently I paid over $2,000 to upgrade to a new wedding band. A stone fell out within the first 3 years I had it. My original wedding band bought elsewhere is 42 years old and never had a stone fall out. I went in to Good Old Gold and they explained it was a design flaw. The gold wasn't thick enough around the edge of the ring to protect the diamonds in the middle Right after they tell me that, they say, "that will be $60!" Ummm, for what? I didn't design the ring with the flaw your designer did! I also explained I paid $35 for my original diamond band 42 years ago and not one single diamond has ever fallen out in 42 years. I also explained to them I'm not a factory worker abusing my hands 7 days a week mining for gold. I'm a grandma that the most exercise my hand gets is turning the storybook pages while I'm reading to my grandkids. Theres no reason a $2,200.00 ring should break at all, but especially so fast! They insisted they will not cover the cost. I think this is horrible customer service selling me an inferior product and then refusing to fix the inferiority. Beware! Good Old Gold in Massapequa does not support their products. I will not return. read more

UPDATE: I went back today (8/22) with PROOF that the ring was different and they still refused to admit fault. I will be filing a police report and taking them to court if need be. I see other people have had good experiences but I need to say how HORRIBLY I was treated, especially by (who I believe is the owner) Helen. I went in to get my engagement ring resized and picked it up today. Number 1, when I picked up my ring it was still too big. Number 2, and what prompted me to write this review, was the fact that some stones were missing from my ring. I went back and forth with multiple people, basically feeling like I had to defend myself when I've been wearing and looking at the ring for 2 years. Then Helen got involved and legitimately screamed at me, saying I was wrong and how they've been in business for however many years and never had anything like this happen, blah blah blah. I said to multiple people that I wasn't accusing anyone of anything and that things happen and I just wanted them to own up to their mistake. Well Helen didn't like that and walked away, also refusing to refund me the money I paid. They said either I come back with proof that they ruined my ring or I'm SOL. Absolutely disgusting business practices and I'll be contacting my lawyer to hold them accountable. read more

Such great service. They make you feel so comfortable. I feel safe and heard and I appreciate all their help. Thank you David. You're the best! read more

I went to Good Old Gold because this is where my brother in law got my sisters engagement ring back in 2018. I went there with the intention of creating a whole custom band for my engagement ring. If you look at the picture labeled "BEFORE" you will see that the basket holding my diamond protrudes out on both sides making it hard to find a wedding band. Sarah helped us, and I will never go to anyone but her from this point forward. She listened, she was personable, and helped any challenges that came across with ease. Sarah recommended that the jeweler would be able to change the setting of my engagement ring so a wedding band can sit flush on BOTH sides, not just one. Please reference "AFTER" photo. This whole team did not disappoint. I am in complete awe in how my engagement ring turned out, that was actually crying. I'm so grateful to everyone here! If you are a future bride that was struggling finding a band due to your setting, talk with the jewelers and see what they can do for you before deciding you're going to spend a fortune on a custom band! Thanks again Sarah and the whole Good Old Gold team for making my vision come to life!!! read more

Good Old Gold - AFTER - Jewelry Near Me - Massapequa Park, New York

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Best jewelry store on Long Island! They customized my engagement ring and wedding band, turned out amazing. The best customer service too.

I absolutely love my engagement ring ! The gentleman that helped us was also wonderful read more

Good Old Gold - Engagement ring - Jewelry Near Me - Massapequa Park, New York

Called first to inquiry about getting a price for my engagement ring. Drove over a half hour based on all these "amazing" reviews. Was told because it has a chip they could not even give me an estimate for the ring (it's over a carat), but "if I left it overnight" they could get back to me tomorrow. Stories after stories of how diamonds are switched out. And now they can "grow" diamonds. A big waste of time and I question the integrity of the business. read more

Great place to shop for jewelry. Friendly staff. Excellent service. Beautiful pieces especially estate jewelry. Going back again this week as wedding anniversary coming up. Never have been disappointed. Ami is fantastic but so are all the staff I've met over the years. read more

Beautiful store. Excellent service. A large selection of Exquisite jewelry to choose from. Great prices! I highly recommend this store.

Very nice and knowledgeable sales staff. They recently rebuilt my wife's Diamond ring and did a Rodium plating on her engagement ring. We are thrilled with what they did for her. read more

My mom's been going here forever. I love the service and the safety of being inside. Great staff and beautiful jewelry. The staff is very efficient and quick with repairs or customizations. read more

I have been shopping at Good old Gold for many years, for both buying and selling. They are honest reputable and have one of the biggest selections on Long Island. I always have an excellent experience when I go there. read more

I love my Gabriel & Co. Ideal Squared engagement ring. I've received lots of compliments from my girlfriends. I plan on ordering my fiance's wedding band here as well. A pave diamond fell out of my engagement ring during our honeymoon, so we paid $80 to have it replaced at a local jeweler. Don't know if I would have had my husband choose Gabriel & Co. again? Re: Post - Sales Support Don't speak to Darren or David when asking questions as they give wrong information. Ask for Marie who is knowledgeable regarding insurance. read more

Went down here to see if we wanted to sell some items or make a purchase- the place was packed. As we entered, we're told by the grouch at the front door to remove (yes, remove) our masks- "store policy" cited as the reason. Let me repeat - the place was PACKED - and we were told we weren't ALLOWED to wear masks. This place is backwards. Covid/Flu germs are mandatory, I guess. And after we said we were taking our business elsewhere- someone from the store CHASED after us and came up to our car window in the parking lot to wave us down and invite us back in- but at that point, no thanks. Im not in the habit of throwing in-store tantrums over masking (like some folks) and I mean we wouldn't wanna break with an insane store policy. Feel free to come by here if you're looking to spread some droplets or pick up the newest flu variant for your significant other. read more

I cannot say enough about this amazing jewelry business. They have exceeded my expectations several times. Most recently, I wanted to create a ring using my grandma's diamond as the center stone. I also had small diamond studs and diamond hoops to use as we planned and executed the creation of such a beautiful and stunning ring. David helped me with this project. We emailed back and forth and when I did go in to the store the entire staff was wearing masks and clear dividers were used as well. All customers, before entering, had their temperature taken and sanitizer provided. David was so knowledgeable and interested in bringing my vision to life. And that he did. Not only was he helpful, he was honest, reasonable and quick. I also had earrings made from stones I had. Amy helped me with this creation. She was so sweet and knowledgeable. I purchased other beautiful pieces including a gorgeous diamond cross that I wear every day around my neck. This family owned jewelry business makes you feel so loved when you walk in. They take their time and work with you. Honest, reasonable and always looking out for their customers best interest. From fixing a watch to creating the most beautiful pieces they are 10++++ I cannot wait for my next purchase! Thank you again!! read more

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This is by far the best Jeweler around!!! I was shopping around for an engagement ring for my girlfriend and I visited multiple competitors in the area in search of the perfect diamond. Good Old Gold had the best and most professional service I have ever experienced. This is extremely important when making one of the biggest purchases in your life. Matt in the Engagement Diamond Department, went above and beyond to make sure I found the perfect diamond and made sure I got the most bang for my buck. Not only was Matt friendly and down to earth, he was EXTREMELY knowledgeable. I visited the store approx 10 different times, and every single time he was more patient, understanding, and made me more and more comfortable with the process. He actually cared about the quality diamond and setting I would be getting for my now Fiance. The ring I bought is ABSOLUTELY BEAUTIFUL. Matt found us the most perfect diamond that is stunning. My Fiance receives compliments everywhere she goes. Good Old Gold is the best around by far....you will not be disappointed. What an absolute pleasure and stress free experience this was because of Matt and the entire staff at Good Old Gold. Thank you, we will be back for wedding bands and we now have a trust worthy go-to family Jeweler! read more

Good Old Gold is simply the best! David, along with Helen and the rest of the GOG staff, is incredibly patient, kind, and knowledgeable. My husband and I worked so closely with David and he made our wedding band dreams come true. He helped us design a custom mold to make sure the ring was exactly what we wanted! We needed to come into the store so many times in preparation for our wedding and every single time they were timely and affordable. I brought a picture of my wedding gown in and David helped me pick out earrings to wear that matched absolutely perfectly with my aesthetic. My family has been coming here for 20+ years and it's so obvious why. Shopping small business and shopping family-owned business is beyond worthwhile at Good Old Gold. 10/10 recommend every single time. read more

Good Old Gold - Custom wedding band - Jewelry Near Me - Massapequa Park, New York

If you're looking for people who care about one of the biggest purchases in your life and deliver an amazingly beautiful product, go with Good Old Gold! I had visited 5 different jewelers and mall chain jewelry stores and also the famous blue box store - you know which one. Ultimately, I was underwhelmed by the choices and my fiancé bought a custom engagement ring from GOG. With the help of David, we selected a beautiful stone and David tweaked the setting to allow more light to go into the stone. That little change is one of my favorite parts of the ring because it now sparkles even from the side! My dream of a shiny solitaire is now a reality! In the few days since the proposal, have gotten SO MANY complements from family, friends and even complete strangers. My ring is a sparkle machine! Their YouTube channel is a treasure trove of diamond information! Go with Good Old Gold! You won't regret it!!! -Future Mrs. Q read more

Good Old Gold - It's sunset and overcast but the stone is still so bright! - Jewelry Near Me - Massapequa Park, New York

Wow, where do I start to ensure I write a review that does justice to both Jonathan and his team and these amazing diamonds??!!! First of all, Jonathan, Darren and Linda were the best! There was never ANY pressure whatsoever and only information provided. In fact, I felt that Jonathan (and Darren for that matter) if anything, were always very protective and were extremely eager to find me the best diamond for my money! To clarify, I chose to go the custom cut route as there wasn't a diamond in their inventory in my color/clarity/carat choice. Ultimately Jonathan found me the most AMAZING diamond in the world! It FAR EXCEEDS any clarity, cut and carat expectation that I could have ever dreamed of!!! To tell you that my diamond, even when it was in the temporary holder, literally stops people in their tracks due to its fiery brilliance is an understatement! I brought it into a couple of local jewelry stores to try on split shank rings to ensure I liked the style before ordering my setting and the jewelers and gemologists at the stores were FREAKING OUT! One jeweler initially thought my diamond was fake because it was so colorful and sparkly! LOL Another employee asked if she could try it on herself :) They were calling over the owner of the store, who asked if he could look at it under the microscope and all of them said they'd never seen such a beautiful diamond like it in person!!! I have seen some people ask if the August Vintage diamonds are worth the "premium" that they command.... And I say, if you want a diamond that causes people's mouths to literally drop open, lose their words for a few moments, call their friends over from across the room to see your diamond, or comment "my God, it is dark in here and your diamond sparkles like the sun is shining!" then YES, that bit of a premium is well worth it!!! And when you consider Good Old Gold's trade in/up policy, I don't see any premium at all! Would I do business with Jon and GOG again? I will ONLY do business with GOG! They have a customer for life! Thank you Jonathan! My husband and I couldn't be more appreciative to you, your August Vintage creation and your lovely GOG family! read more

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I'm a firm believe of proving praise and good reviews when deserved. A few weeks back I came by here and had a great experience! Lynda and Matt were awesome!! They have a beautiful and vast selection of settings and stones.. ranging from their August Vintage Cushion Cut to the Solasfera!! Must see.. Check these folks out before you make a purchase!! Trust me, you will not be disappointed. read more

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This store has a strong social media presence so I had to make the hr long journey to check it out in person. 1st impression the store is beautiful and the employees were welcoming. We were offered coffee and water which was the 1st time that happened since my fiancé and I started ring shopping.... (kind of shocking since it's such a big purchase.) Charles was our diamond expert and though I pretty much had a good idea of what I wanted he really was patient and thorough in teaching my fiancé. They pride themselves in picking exceptional stones and yes we saw a few in different lighting, very important. The price was a bit on the higher side for a potential diamond but like other jewelers, they try n work with you. This pl is worth checking out during the every so stressful engagement ring shopping. read more

Good Old Gold - Store front - Jewelry Near Me - Massapequa Park, New York

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Marie is extremely helpful. She helped my husband and I with his everyday tungsten wedding band and we are extremely grateful. The excellent customer service, attention to detail, and fabulous selection keeps us coming back time after time. We are very blessed to have purchased my engagement ring, 3 wedding bands (including a custom designed band) and more from Good Old Gold. Our family shops there too. We love the staff, owners and would like to thank Marie once again for her commitment to making her customers elated!! read more

I came here with my future mother-in-law a few weeks ago to have my engagement ring appraised...paranoid about the ring being out of our sight, Charles cleaned the ring and did the appraisal right in front of us, with the big screen! Helpful and easy process...no complaints! And now my ring is shinier than ever. :D read more

I can't say enough good things about this place! I recently got engaged to the love of my life and Good Old Gold created the most perfect engagement ring for us. My fiancé and I went there after stumbling across their diamond education videos on YouTube. We decided to visit the store to learn more about diamonds in person and figure out what shape stone to get since the videos were pretty informative. When we got there I was unsure of what I wanted, but they showed me tons of settings and gave us lots of help. They taught us so much about diamonds and the different cuts! We looked at diamonds in different lighting and with loops. They really educate you so you feel good about making such a huge purchase! I fell in love with the radiant cut so they brought in several stones to show us. Never once did they pressure us to make a sale. They answered all our questions and took so much time with us. After doing our "research" at Good Old Gold I gave my fiancé a photo of a setting I liked. He worked with Charlie and had the setting created since they did not have one like it in stock. They helped him pick out the most incredible stone with sparkle and fire! Overall this is a great family owned business that cares about each customer. read more

This was such a beautiful atmosphere. From the moment I walked in the door, I felt like I was amongst family. I was trying to purchase a cross to surprise my husband who lost his that weekend. It was very difficult for him because it was given to him by his father who died a long time ago. I was in a time crunch and the staff saw my desire, understood my heart, and lovingly welcomed me. I felt taken care of the moment I got there. They were compassionate & kind. Not only that, their selection was exquisite and the sales lady (Amy) was beyond helpful. I'm so blessed and thankful that I found such a wonderful jeweler! read more

I bought an heart and arrow diamond engagement ring from Good Old Gold 9 years ago. I went back this year to see if they honored their upgrade guarantee. If you haven't been to their shop in NY, I really recommend going there. Even though you probably cant go wrong doing online transaction with them, I always found my time there worthwhile. I live in NJ and I've driven there three times. But I always have them ship the ring to me and I never had any issues. The whole buying experience with them is a real pleasure. This is the ring I upgraded this year for my wife. Beautiful Tacori ring with their signature crescents. This one is HT2553RD. I hesitated between this one and their Dantela 2620RDLGP and Petite HT254525RD. They all look beautiful. But I went with this one because it looked better seeing it in person. The picture looks great but it looks even better in rl. read more

I loved my experience today in this jewelry shop! Amy helped me look at a wide variety of high quality estate jewelry pieces and engagement rings including a loose Asscher cut diamond, my favorite, that knocked my socks off. In the setting, it was nothing short of spectacular. I highly recommend this shop for its warm, inviting, and accepting atmosphere, it's wide variety of choices and price points, and their evident integrity. It's important with what's going on now to buy from a shop that feels good and is one you can trust! This is THAT shop. read more

My jeweler David was fantastic. He worked with me for over a month until we got the engagement ring exactly right, and it came out better than I ever could have imagined. Thank you for making this once in a lifetime experience so enjoyable and stress-free. 100/10 would recommend!! read more

I needed a new battery in my watch so I went on yelp and found them when I asked for a jewelry store close to me. What a fantastic business! The people are so professional. Not pushy. Very accommodating and their merchandise is very reasonable. I've paid up to $30 to have my battery replaced. They only charged me $10, cleaned my wedding ring and gave me jewelry cleaner for free! Oh wait! I forgot the $25 non expiring gift certificate hey gave me for being a first time customer! Ask for Susan! She's great and will take care of you!! read more

Good Old Gold not only has an amazing, unique selection but they are the most helpful and nicest people you will ever work with. They truly care about taking care of you, they are genuinely joy filled when seeing their customer get the best in their budget and find the piece they were looking for. I just got engaged and my fiancé said he had the most amazing, relaxing, happy experience. Amy made the process easy and exciting without pressure to go outside of what he wanted in every aspect. When you are there you are dealing with a family owned and run business and you are treated and feel like family! I couldn't have asked for more in this ring!! read more

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I will never go anywhere else. Trustworthy. Friendly. And fair with everything in the shop. David. You are truly a wonderful spirit. And I want to thank you and everyone there for being so helpful and knowledgeable. I just really do feel blessed to be able to have found this Gem. Thank you guys really. read more

Helen, Thanks for taking the time to respond, however, I also disagree with a few of the comments made in your reply. Demand for AV Diamonds - I think it is fairer to say that AV stones are most desired at your location and your online market. It was not just one competitor who made this statement, but many. An attempt was made to circulate this stone through the diamond district, which is safe to assume to be the largest trader of stones (in-person), and the consensus was the same. Lab Report - I am aware the certification never existed for our stone. Your comment regarding the option to obtain GIA certification is not aligned with what your staff member Stephanie shared with us. She clearly stated that they would not certify the stone for all of the reasons you mention, which is why GOG goes with AGS. Also, at the time of purchase, this information was NOT shared with us, had we been aware, we may have decided to go with obtaining a GIA certification. All of your commentary for all the reasons why your store does not certify via GIA is something that needs to be shared upfront. AGS may be in favor when dealing with your online customers, but that was not the case in this instance, and often considered secondary. Your policy & pricing - I do not believe your store did the best to accommodate our displeasure with our purchase. Stephanie may have made an exception to go outside of your inventory but she did not provide options based on my criteria or budget. I advised that I was able to add an additional 15K to cover an upgraded stone, new setting, and band. All of the stones presented were not even the exact shape requested, and at price points that covered solely the stone with our entire budget. She did not try to work within our budget. We were able to obtain a beautiful stone, setting, and matching band in the DD for less than one of the stones you presented us, with a GIA certification. Setting offer - Helen, did you see the workmanship on this setting in person? To have charged us $4,000 for a setting of this quality was highway robbery. Again, checking with quite a few competitors, they were floored to learn how much we paid. Given a customer's displeasure, and how much we communicated that to Stephanie, I would imagine a store with your reputation would try harder that to buy this back as more than just scrap metal. Will gladly send you photos. Investment - When purchasing our stone, all we were sold on was how this is considered an investment. Why do you provide an overvalued appraisal report if this is not considered an investment? I have an appraisal report from your store saying this ring was worth over $30K yet received far less from you for it. What is the purpose preparing an appraisal report and encouraging insurance purchasing for a non-investment? I feel that your commentary back at each point is simply to cover yourselves instead of making a fair attempt at righting this situation. I was not persuaded by a competitor to think I bought a worthless stone. I absolutely loved my stone! I was hopeful it would have held the same value no matter where it was presented, as that is how it was sold to us, but that is not the case. Bottom line is, a store with your reputation shocked me when it came to dealing with this situation. Your strong willed approach at backing up your stones in this commentary does not align with your willingness to buy back your work from an extremely displeased customer. Jewelry is meant to be worn and enjoyed, but certainly is worn better when it's actually worth what you paid for it. read more

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This place is amazing. I dropped off my favorite emerald ring to have a diamond replaced and sized slightly larger to fit my other hand. In addition, I had the ring polished and rhodium done to the band. The repair was inexpensive, the sizing was perfect, and it looks better than the day I purchased the ring 12 years ago. If you need anything repaired bring it here. And the selection of new jewelry was amazing also. They do custom work just bring them a picture. I over heard them working with another customer on a custom bangle and the customer service is just too notch. Thank you good old gold. You brought new life to my favorite piece of jewelry. I am completely satisfied with the work done. read more

Good Old Gold - Jewelry Near Me - Massapequa Park, New York

Went engagement ring shopping and was helped by Jenna. She was SO amazing to work with. Not only was she kind and just lovely to talk to, she was extremely knowledgeable and made the entire process easy and fun. I will always remember it and thanks to her for such a wonderful experience. The rings are absolutely stunning, but that goes without saying. Every employee we encountered was so kind as well. Amazing experience! And I highly recommend asking for Jenna :) read more

I've been a customer of Good old Gold for years. if you're looking for spectacular customer service, you've found your store !!!. I can't say enough regarding the knowledge, consideration and time that EVERY sales person brings to the counter. Helen, who's the owner of this store, along with her daughters Amy and Susan, certainly know how to hire an incredible staff of people. . Whether you're looking for a high end piece, or a simple gift, you'll receive the same amount of attention and time regardless. I've even returned a couple of times with absolutely no attitude or negativity regarding bringing something back !!! I truly have never been as impressed as I have been with GOG. EVERY SINGLE time I walk into this store, I always receive the same Courteous attention as I have time and time before. The atmosphere you come into, is just such a wonderful warm, and comfortable feeling . I have bought some big beautiful pieces of Jewelry, had jewelry repairs and some item priced so reasonably, for a little gift for someone special. ~ Regardless, I'm always treated so kindly, and feel welcomed back to shop again. KUDOS to GOG. . How refreshing, to have a store, right here in Massapequa, who treats the customers with such kindness. Sincerely, Maryalice caddigan. read more

My girlfriend and I went to Good Old Gold to shop for engagement rings. From the moment we walked through the door, we felt welcomed and comfortable. Matt was the sales person who handled our purchase. He was extremely helpful, professional, and knowledgeable. He explained every detail about what goes into purchasing a diamond so we would get the most value for our money. He took the time to learn exactly what we were both looking for to make sure we were 100% satisfied. He was a great communicator and always kept us up to date on what was happening with our orders. I can't say enough about how happy we are with how the rings turned out and how well we were treated during the process! read more