1. Lana's Jewelry

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Massapequa, NY

Lana's Jewelry

4.8 (19 reviews)
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Services - Lana's Jewelry

Jewelry cleaning

Jewelry repair

Watch cleaning

Lana's Jewelry Photos

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I would not purchase jewellery from them. it's overpriced and poor quality- the earrings are super thin and delicate and bend quickly, fall from the ear or break (yes break).

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17 days ago

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6 months ago

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Michael B.

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3 months ago

EXCELLENT SERVICE!!! got my new watch resized! super accommodating gentleman! EDUARD IS THE MAN!!!!

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Michael B.

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1 year ago

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Michael B.

This is a fake review. This was not purchased at our store.

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11 months ago

I went to get my watched resized very quick and good experience. The workers are very nice and definitely would go back

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Michael B.

Thank you Brandon! It was a pleasure to help you!

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2 years ago

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Michael B.

Thank you Michael. It was a pleasure to work with you.

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2 years ago

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Michael B.

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3 years ago

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Michael B.

We are appreciate your business Judy L. Thank you.

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3 years ago

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Michael B.

We appreciate your business Mike S Thank you.

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4 years ago

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3 years ago

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Michael B.

Thank you we appreciate your business

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7 years ago

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4 years ago

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8 years ago

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5 years ago

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6 years ago

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5 years ago

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10 years ago

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9 years ago

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Ask the Community - Lana's Jewelry

Review Highlights - Lana's Jewelry

“Bought a watch from Eddie and he was extremely fair and courteous.”

Mentioned in 2 reviews

Read more highlights

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Rontal Jewelry - Gave him a thick wedding band to just removed 6 tiny diamonds

Rontal Jewelry

(26 reviews)

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I have been to this store previously, generally for minor purchases, watch batteries, sizing, etc…read more This time was different. I had purchased a watch as a gift, online, for a retiring co-worker. The watch I had found was pretty unique, something I had expected the recipient would enjoy, which she did. The problem was, this supposed quality watch died within about 6 months of gifting it. That really disappointed my friend. Though not complaining, she asked if I could help, as she knew of nowhere near her that she trusted to fix it. She found it was not a battery issue. I brought it to Ronal. Ben examined it and found that I bought it as new, it was an "old stock" watch, and the movement went bad. He explained that it would require a new movement, that this was a Swiss watch and if the Swiss movement was available it would generally cost more than I paid for the watch. He said that he would check into it and asked if a quality Japanese movement would be satisfactory. I approved of his very fair estimate and he had the watch restored in a couple of weeks. My friend was elated to get it back running. I realized afterward that he actually made really nothing on this transaction, after buying the new movement, and did this only to satisfy my needs, as customer service. I believe that is what these people look to do here and for that I am very grateful.

So I've been a few times and have forgotten to write a review but decided it was time…read more The unparalleled service and personal warmth from Dali and Ben are what make this small jewelry store uncommon. I have purchased gifts as well as had remodeling done on several pieces and have been thrilled with them all. The quality of the work and the materials (diamonds, platinum, gold) are top notch. Nothing is done half-way. They are professionals who are qualified to assist and design and sell. I have recommended them to many of my friends and I will continue to be a customer for all my jewelry needs.

Gennaro Jewelers

Gennaro Jewelers

(270 reviews)

$$

I walked into Gennaro Jewelers needing my tennis necklace repaired and walked out with not only a…read morenecklace that looked brand new, but a solution to something that had been bothering me for the longest time. I genuinely cannot say enough good things about my experience here! From the moment I walked in, Eric was welcoming and thorough. He took the time to inspect my necklace and explain what needed to be fixed. I was then brought downstairs, where I got to sit and watch Herman work on my necklace up close on a TV screen. I could see every little detail of the repair as it was happening, which was fascinating! While I was downstairs, Courtney came over and started explaining everything to me. At this point, I felt like I was on a little excursion tour and I was loving every minute of it! She shared how Herman got his start in jewelry repair when he was just 9 years old in Ecuador and how he's spent years perfecting his craft. Watching him work while hearing his story made me appreciate the craftsmanship that much more. My necklace was repaired, cleaned, and polished to absolute perfection. But here's where my experience got even better. While I was downstairs, Diana complimented me on my necklace and the diamond earrings I was wearing. What she didn't know was that those earrings had been driving me CRAZY for the longest time. Because of their size and weight, they would constantly tilt downward instead of sitting beautifully on my ears. It's such a small thing, but when you have beautiful earrings, you actually want people to SEE them! Diana asked what kind of backings I was using. I told her screwbacks, and she smiled and told me to come find her upstairs when I was finished. Well, I did, and she pulled out these jumbo-sized screwbacks and said, "Let's see if these work." She cleaned my earrings, had me try them on with the new backings, and I kid you not, I got emotional LOL. My diamonds were FINALLY sitting upright and looking the way they were supposed to! She jokingly called them the "magic bra" for earrings, which honestly couldn't have been a more accurate description. SOLD! I walked in for a necklace repair and somehow walked out with a problem solved that I hadn't even come in to address. All because Diana was observant enough to notice something and thoughtful enough to offer a solution. That to me is exceptional customer service. Before I left, Eric inspected my necklace one more time and even gave me some helpful advice on how to properly lay and store it to avoid future stretching or breaks. What really stood out to me was how genuinely friendly, knowledgeable, and helpful everyone was. Nobody was trying to sell me something I didn't need. They were simply passionate about what they do and took the time to make sure I was happy. I left Gennaro Jewelers absolutely elated. Between Eric, Courtney, Herman, and Diana, what could have been a simple jewelry repair turned into such a memorable experience.

My sister & I came into to purchase a watch battery for a men's Michael Kors watch. We were…read moregreeted by a very nice salesperson named Sean. He took the watch into the back room for the repair, & when he returned he was so apologetic because the leather watch band had come apart & a few pieces broke off. At this point we figured we needed to purchase a new watch band. Sean was so helpful in assisting us in choosing just the right band. Sean was so kind, and helpful and even though this was a small purchase, we were treated as if we bought an expensive piece of jewelry. His customer service skills and pleasant smile were greatly appreciated. My sister will be returning to her home in California and I live locally and have purchased a few items over the years & had repairs done in your beautiful store. We both are so pleased to have met such a kind employee and I know that any time I need to come to your store for a purchase or repair, Gennaro is my jeweler.

Lana's Jewelry - jewelry - Updated October 2026

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