I needed a dishwasher and had shopped around but nobody, phone or via social distancing would take…read morethe time to explain the difference and why some aspects were better then others. Allen was patient, informative and professional. He kept me informed on arrival and assisted with loading into back of SUV. He answered questions my contractor had about plumbing set up and sent a picture to my contractor of what was needed. I am sold on the service of this organization and the professionalism. Top recommendations!

First off, I love Costco. Let me say that right off the bat…read more Second, I love my Mastercard. It provides partial payment when I forget to transfer funds (or if I spend too much). I can then just either transfer funds or put the rest of it in a different card--that being my American Express card, which unfortunately Costco does not accept However, in a matter of literally about 5 weeks, I have had three *major* transaction errors from this Costco, and have just about had all I can take at this point. In two cases, Costco took my money and registers zero payment; and I had to wait about ten days to get my money back. The latest problem, (today,) there was an error when the cashier accidentally scanned stuff from a cart that was not associated with my party. Due to my knowledge about how this was going to go if they canceled the order, a supervisor or two had to come over to fix the whole mess. It would have been fine if they just accepted my American Express, but that is just no longer the case, apparently. Everyone was very nice about the incident today, and it really was not their fault; but their particular payment system is beyond simply being the worse. It is **awful**, and it has caused me a lot of stress, embarrassment, and irritation.

So with all the chaos going on with COVID-19 I called Costco in Peterborough to see if I could come…read morein for the senior and people with disability shop. I have stage 4 metastatic colon cancer and have a very comprised immune system. I was informed from the admin office that I don't qualify for this opportunity. Any other grocery/pharmacy has allowed me to come in with that group. I contacted Oshawa and they will let me in theirs!

Had a problem with my gas stove, they booked a repairman to come in two days. He was there on time,…read morewas knowledgeable, pleasant, very efficient, and explained everything about how it worked. Very happy with my experience!

From the owner: Bowen's Appliance Repair Service has been providing Peterborough and area with top quality in home…read moreservice for over 25 years. For the "do it yourself " customers our parts department carries a full line of refrigerator water filters, range elements and most other commonly used parts for all your household appliances. Bring in your element and we will test it free of charge

The first words that come to mind when I think of Appliance Bazaar is Excellent customer service…read more I went to this store looking for a washing machine that is not HE as I was not at all happy with my current washer. Sean was amazing he took so much time explaining to us the different brands and even went so far as to bring a washer I was considering to the back of the shop. He hooked it up and let it run a complete cycle so I could see and hear for myself how well it work. Upon delivery of my new washing machine I called Sean to let him know that I did not receive the hot and cold water hose. He explained that they are no longer included but said it was no big deal and he would drop it off for me. To my surprise Sean took time out of his day to go to home depot and purchase the hose free of charge to me and bring it to my house. In this day and age that level of service is unheard of. I am so grateful for everything and highly recomment Appliance Bazaar ok Kennedy to everyone. And I absolutely love my new Huebsch washer. Thanks a million Sean.

From the owner: When I think of Appliance Bazaar, the first words that come to mind are 'excellent customer…read moreservice'. I visited this store in search of an appliance that was more affordable than any other store, and they managed to beat the prices of all the top brands in the market.

Terrible warranty service. We have been waiting for some kind of service since the middle of…read moreNovember in regards to our dishwasher. If I had not initiated calls to both service department and the warranty company I would have heard nothing. I keep getting the same message that they are waiting to hear from Whirlpool. It is now January 10 and I haven't heard anything since before Christmas. They are aware that I have no dishwasher but I guess they don't care.

Bought my 3rd appliance from this business, it will be the last. No issues until this last one…read more This time we bought an in-stock gas range and ordered/paid for an extra grate for the stove top. They said they would order it, they did not. I called back to inquire, no response, called again, no response. Called again, received some promises of delivery, no delivery. Called again, got a promise, no delivery. Left an escalation message for the general manager - no response. Covid for sure can impact availability from the manufacturers - I get that. There's absolutely no excuse for ignoring your customer. Do that and they become your former customer.

Good service timely friendly and honest. All the times we have used them they were upfront and…read moreclear about what they were doing

Bought a dryer by phone. The salesman was very polite, patient with all mysterious questions and…read more made things extremely easy to get.

terrible customer service first and last time dealing with the brick in Peterborough they don't…read moreappear to care about customer service i placed and order Nov 2nd was told items were all in stock and would be delivered on November 6th when nothing was delivered on this day and after calling i was told the delivery date was Dec 18 i said this was not acceptable i was told there was nothing they can do i asked to speak with salesman Tony so far nothing but crickets, if possible i would like to cancel this order and buy from a company that appreciates their customers DO NOT BUY from this store

Thank you The Brick for finally coming forward and doing the right thing by replacing the damaged…read morefurniture. It's a shame I had to go to these lengths to be heard and treated with respect. Your Peterborough manager Michelle called and arranged for the furniture to be picked up and replaced for an undamaged set. Michelle thank you for treating me like the valued customer and for acting in a manner that was both respectful and knowledgeable. The Brick should employ more people with your skill set.

I bought a recliner from them which included a warranty, the chair broke and it's been 8-9 months…read moreand still nothing has been fixed or replaced- the warranty company zaccora is a absolute joke to deal with. Save your money and skip the warranty.

My husband and I bought a new stove, fridge and dishwasher for one of our rental units. Leons…read moredelivered them but did not bring the fridge inside. I had to hire a hauling company to remove the doors and bring it inside. Would not recommend.