We have been working with Towlson as our plumbing and HVAC go to since moving to Tonawanda…read more Within the first month of moving in, we experienced a sewer line issue due to the house having been vacant for nearly a year. Towlson responded quickly, and resolved the issue efficiently and affordably saving us a ton of headaches in the process. We have had them run preventative maintenance on the HVAC system a couple of times in the last five years. They've been able to keep our aged AC compressor running efficiently, saving us thousands in repair and replacement costs in the process. When we had a concern about the dehumidifying unit, they came out, made adjustments and corrected a potential issue quickly and cost effectively. Couldn't make a higher recommendation for a company that provides prompt, high quality services and shows they want to work with customers, not just process work and bill jobs. Special kudos to Eric who has responded to a number of our service requests. Great guy - good customer service skills, and very conscientious of the home and property while working.

Called them two different times after hours, very pleased with them. Chris was very professional.read more

I recently had Corban Energy Solutions handle updating the duct work for my home, and I couldn't be…read morehappier with the job they did. From start to finish, they were professional, efficient, and thorough. The quality of their workmanship is evident in the improved performance of my furnace and how much nicer it looks in my basement. I highly recommend Corban Energy Solutions for all things heating and cooling. Thank you guys!!

From the owner: Licensed and insured Electrical and Mechanical Technicians. Serving the Western New York region and…read morebeyond. We offer a wide variety of services including but not limited to: Commercial, Residential, EV Chargers, Generators.

He was here servicing my AC unit which I posted photos of the terrible work, and examined the water…read morecoming from my hot water heater. He insisted that it was blown and that I'd be looking at around $1,500 for a replacement. The next day Chris from Towlson Plumbing and Heating arrived and discovered a leak from an ingoing water line, which created the small puddle. After a 10 minute line change, my water heater fired right up and continues to run like new, saving me at least $1,500. Needless to say, a professional with integrity would have advised me of the leak, rather than insisting the tank was blown.

This company is unreliable. Our furnace repair appt. was pushed off day after day because it was…read morenot an emergency. We were asked if we wanted it to be an "overtime " call and we said no, thank you. So here it is almost a week later and we have another possible date for Friday. Our calls now are not being returned and even the lady in the office was very rude. Lockport and local friends- this is not a company that you want to do business with.

William did a nice job, when I called him he came right away, he gave me a fair price for…read moreremodeling my kitchen and for changing electric stove to gas stove. He came back to turn on the hot water tank in my house after hours, he gives great service

From the owner: Medina HVAC-R and Remodeling Services: Your Trusted Partners for Home Comfort and Transformations…read more With a focus on integrity and quality, we deliver top-notch HVAC, plumbing, and general contracting services to enhance your home's functionality and aesthetics. Count on us to bring your vision to life while ensuring the utmost in honesty and excellence.

do not return phone calls, was given excuse their employess do not want to crawl under a mobile…read morehome to put heat tape on the pipes, also given the excuess my mobile home was sinking into the ground rotten way to treat people

Starting with their office person Krista, it was the ABSOLUTE BEST experience. My hot water tank…read morebroke. Called the big stores to price a new one and called about 10 local plumbers for service requests. All this happened the day before thanksgiving!! When SM Pynn called back they said Josh and Evan would call when they were on the way. They called as I was told and arrived shortly after. They quickly assessed my situation and explained what was wrong so I understood and then gave me my options. I chose to purchase a new water heater. Expecting that they would have to come back another day, they surprised me and said they could get it done within a couple hours!!! The day before thanksgiving we got a new water heater installed with no previous scheduling!! They were professional, understanding and the entire experience was excellent.

We hired Peer Plumbing for a complicated plumbing issue in our home we purchased last year. When we…read moremet with the owner, he was super professional and knowledgeable, and I still stand by that. He suggested some easier and inexpensive fixes for some venting issues in our home. The work was done quickly and without issue. They also replaced a corroded Y joint in our main plumbing stack. It was done quickly, efficiently, and inexpensively. No issues there. Where things went sideways was when we had an issue with our main drain line. We had sewage backing up in our basement and lots of sewer gas, which was concerning. Other plumbers who weren't the owner were sent to our house and snaked the line. They had to come back 4 times because they didnt scope the line first as they should have to identify the true issue. Each time they came back, they also made a huge mess, tracking the sewage through my house. If I only had to deal with this one time because they fixed it the first time, it probably wouldn't have been as annoying, but this combined that they repeatedly had to come back because they didn't take the time to properly identify the issue FIRST and then do what they needed to was upsetting. Furthermore, Amy, the person who handles the phones is extremely unprofessional and really doesnt understand the concept of being in a customer service position. She was audibly annoyed with me when we were waiting to pay our invoice until the issue was fully resolved. She is blunt, rude, and just not what I would expect from a company that is so highly rated. You may be able to have a very good experience with this company, but the inconsistency in service is an issue that the owner should look into to improve his company. I would also make sure you push for more communication about what is being tested and the scope of work completed as they were lacking in this regard as well.

I would give these guys more than 5 stars if I could! I have used them twice in an emergency, one…read morefor a back up in our basement the Sunday after thanksgiving and the other for a clogged drain and stuck tub faucet before an inspection. In both cases, they were able to show up within hours of me calling and they were able to address and fix all issues. Pricing was extremely reasonable as well, I was actually pleasantly surprised when I got the bill in both cases. 10/10 would recommend.

Adam came out to look at the duct work on my dryer vent. Although he had not planned to replace it…read moreat the time, he noticed it was a safety hazard and said it really needed to be replaced right away. He made time to take care of it as soon as possible. He was very courteous and explained everything to me, showing me all the build up over the years as this is a new home for me. I'm very thankful for his expertise and patience!

I don't usually do this but I very upset to be treated this way. Spoke to Adam on the phone and he…read morecame to my home on june 2. I live in a mobile home which is in need of some duct work underneath it. I was informed that there is an employee that would be able to go underneath and repair what needs repair. In fact that they were going to be doing another similar job (also underneath another mobile home) the following week. He would give me a call to inform which day was suitable for the company. Week of June 5th - no phone call. Week of June 12th - no phone call. I expect a business to do as they told me, since they did not hence this review. If he would have stated upfront that they were not interested in the job, I would have been fine with that and found someone else. Very unbusiness like. If I could zero stars, I would.

From the phone call to the plumber coming to do a clean out of the sewer line,we're so respectful…read morehonest and caring. I would recommend them 100 times over.

If I could give a negative number rating I would. My son's mobile home had no water/water pressure…read more He called The Plumber. A tech came out and gave him an estimate for $4376.50 to install a new hot water tank. He also paid $60 for the call. They told my son the cold water runs through the hot water tank so that was why they had no water. He approached me about this because the rate seemed high. I did some research and went personally to a store/dealer. The unit was $1200. (Most are $600 but he needed a special unit.) The estimate still seemed outrageous to me (over $3000 for labor) so I got a second one. We told them what the "diagnosis" was and he quoted us $2300, almost half of the cost. I called The Plumber at that point and inquired about their estimate. Perhaps they were taking advantage of a young 22-year-old home owner? No, that is their usual quote. I told them that was price gauging and a ridiculous price. After the new unit was installed, the tank wasn't filling up properly, so the tech from the new company went out to investigate. There was a break in the main line under the house. It wasn't even the hot water tank that was the problem. A bad diagnosis that cost TWENTY THREE HUNDRED DOLLARS. We then did more research and talked to more contractors. When my son initially called, they should have known without even looking that there was a problem with the line. No HOT water would indicate a problem with the hot water tank. No water at all or no water pressure would NOT indicate the hot water tank. Yes, some cold water goes through the hot water tank so the water can heat, but that has nothing to do with the main line. I then called back The Plumber. They actually have right on their letterhead "Most people only leave reviews when they're not happy and fail to give the business a chance to make it right. That's just not fair to the business. Please give us a chance." First of all, what does that tell you right there? I told the Plumber I was giving them the chance to make it right. I emailed them the research we had done on what negligence is and what is law suit worthy. I was told I needed to provide documentation from the other company that said what the problem actually was. My invoice from them showed the work that was done but did not go into what happened after the installation. And did not feel comfortable writing a special letter that would affect another business in their field. I absolutely respected that and wouldn't expect them to. We were able to repair the main leak for $50. FIFTY DOLLARS was all it would have cost and we spend $2300 plus the $60 for a bad diagnosis. The Plumber didn't even get back to me. I had to call them and they said without "proof" they would nothing for us. I told them I would be blowing up social media. I couldn't believe they wouldn't even give back the $60 for an erroneous diagnosis. I'm disgusted and disappointed. I've given lots of positive feedback in my life when I am giving good service. I am enraged by this. I'm sure I can't go to small claims court either because I don't have "proof". It's disgusting. I think a call to the Better Business Bureau would also be a good move.

Lowell's heating and cooling was very professional and I am sincerely pleased with their work. They…read morewere extremely careful when working with my home and kept me informed of all the steps necessary to install my ductless air conditioner. Employees were very pleasant and considerate of my pets which was extremely important because I have a greyhound that cannot be unfenced. My greyhound was able to roam as usual. Once the install was over employees were sure to clean up after themselves and explained everything that I needed to operate my air conditioner. I am very satisfied with the work of Powell's employees and I would recommend them any day.

We want to thank Eric and Russell from Powell's Heating and Cooling for the installation of our new…read morefurnace. They were fast, efficient, courteous and clean. We also want to thank Heather for staying on top of all the drama from our home warranty company, she was a real blessing! Powell is a reliable and honest company. We would highly recommend them to anyone.