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Bennett Heating & Cooling

3.3 (7 reviews)
Open • Open 24 hours

Services - Bennett Heating & Cooling

HVAC installation or replacement

HVAC system repair

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Peer R Plumbing & Heating

Peer R Plumbing & Heating

(13 reviews)

We hired Peer Plumbing for a complicated plumbing issue in our home we purchased last year. When we…read moremet with the owner, he was super professional and knowledgeable, and I still stand by that. He suggested some easier and inexpensive fixes for some venting issues in our home. The work was done quickly and without issue. They also replaced a corroded Y joint in our main plumbing stack. It was done quickly, efficiently, and inexpensively. No issues there. Where things went sideways was when we had an issue with our main drain line. We had sewage backing up in our basement and lots of sewer gas, which was concerning. Other plumbers who weren't the owner were sent to our house and snaked the line. They had to come back 4 times because they didnt scope the line first as they should have to identify the true issue. Each time they came back, they also made a huge mess, tracking the sewage through my house. If I only had to deal with this one time because they fixed it the first time, it probably wouldn't have been as annoying, but this combined that they repeatedly had to come back because they didn't take the time to properly identify the issue FIRST and then do what they needed to was upsetting. Furthermore, Amy, the person who handles the phones is extremely unprofessional and really doesnt understand the concept of being in a customer service position. She was audibly annoyed with me when we were waiting to pay our invoice until the issue was fully resolved. She is blunt, rude, and just not what I would expect from a company that is so highly rated. You may be able to have a very good experience with this company, but the inconsistency in service is an issue that the owner should look into to improve his company. I would also make sure you push for more communication about what is being tested and the scope of work completed as they were lacking in this regard as well.

I would give these guys more than 5 stars if I could! I have used them twice in an emergency, one…read morefor a back up in our basement the Sunday after thanksgiving and the other for a clogged drain and stuck tub faucet before an inspection. In both cases, they were able to show up within hours of me calling and they were able to address and fix all issues. Pricing was extremely reasonable as well, I was actually pleasantly surprised when I got the bill in both cases. 10/10 would recommend.

The Plumber Heating & Cooling

The Plumber Heating & Cooling

(39 reviews)

From the phone call to the plumber coming to do a clean out of the sewer line,we're so respectful…read morehonest and caring. I would recommend them 100 times over.

If I could give a negative number rating I would. My son's mobile home had no water/water pressure…read more He called The Plumber. A tech came out and gave him an estimate for $4376.50 to install a new hot water tank. He also paid $60 for the call. They told my son the cold water runs through the hot water tank so that was why they had no water. He approached me about this because the rate seemed high. I did some research and went personally to a store/dealer. The unit was $1200. (Most are $600 but he needed a special unit.) The estimate still seemed outrageous to me (over $3000 for labor) so I got a second one. We told them what the "diagnosis" was and he quoted us $2300, almost half of the cost. I called The Plumber at that point and inquired about their estimate. Perhaps they were taking advantage of a young 22-year-old home owner? No, that is their usual quote. I told them that was price gauging and a ridiculous price. After the new unit was installed, the tank wasn't filling up properly, so the tech from the new company went out to investigate. There was a break in the main line under the house. It wasn't even the hot water tank that was the problem. A bad diagnosis that cost TWENTY THREE HUNDRED DOLLARS. We then did more research and talked to more contractors. When my son initially called, they should have known without even looking that there was a problem with the line. No HOT water would indicate a problem with the hot water tank. No water at all or no water pressure would NOT indicate the hot water tank. Yes, some cold water goes through the hot water tank so the water can heat, but that has nothing to do with the main line. I then called back The Plumber. They actually have right on their letterhead "Most people only leave reviews when they're not happy and fail to give the business a chance to make it right. That's just not fair to the business. Please give us a chance." First of all, what does that tell you right there? I told the Plumber I was giving them the chance to make it right. I emailed them the research we had done on what negligence is and what is law suit worthy. I was told I needed to provide documentation from the other company that said what the problem actually was. My invoice from them showed the work that was done but did not go into what happened after the installation. And did not feel comfortable writing a special letter that would affect another business in their field. I absolutely respected that and wouldn't expect them to. We were able to repair the main leak for $50. FIFTY DOLLARS was all it would have cost and we spend $2300 plus the $60 for a bad diagnosis. The Plumber didn't even get back to me. I had to call them and they said without "proof" they would nothing for us. I told them I would be blowing up social media. I couldn't believe they wouldn't even give back the $60 for an erroneous diagnosis. I'm disgusted and disappointed. I've given lots of positive feedback in my life when I am giving good service. I am enraged by this. I'm sure I can't go to small claims court either because I don't have "proof". It's disgusting. I think a call to the Better Business Bureau would also be a good move.

Bennett Heating & Cooling - hvac - Updated May 2026

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