Everything was done promptly and perfectly had a reasonable charge. I highly recommend these people.read more

The guys were super accomodating of my schedule and ready to help any way they could to service my…read morevehicle when I needed last minute work

New Duluth Auto has earned my family's trust over and over again. You can call them a year or years…read moreafter buying a car from them, and the same people who sold you the car will answer your call and help you with your problem. Great value from honest local people.

We have had excellent interactions with the staff at New Duluth Auto. They took the time to answer…read moreall of our questions and concern, patiently. There was no pressure to buy. we appreciated their honesty and will definitely buy our next used vehicle from them. Wendy Morreim, Brainerd, MN

Salesperson was helpful and was pretty much decided on a purchase until we dealt with Wayne. very…read morearrogant, rude, and condescending...a little bit of a liar too. The type of sales person we have all heard about and told to avoid. Probably should change name to Richard.

Great people. Great service. Staff is friendly and knowledgeable. Top notch. Highly recommend!read more

I would give them 0 stars if I could. My experience with Benna Chrysler Dodge Jeep and Ram had…read morenever been an issue until my last oil change on February 4th. When I brought in my Pacifica for an oil change and tire rotation, I was told that the tire rotation could not be completed due to cords showing on my back two tires. That was fine. They gave me a few quotes, and I went along my way. They gave me copies of my invoice, and the quote, but did NOT give me a copy of the standard multi-point inspection done at every other oil change. That should have been my first red flag. My husband didn't trust the work performed due to a lack of an inspection, so we took the van to our friend who is a certified dealer tech, names will not be mentioned. February 8th, we got the van in the air to replace the tires. This is when our friend found out that we needed rear brakes, measured at 0mm, and front brakes. The fronts were around 4mm on the outer pads and 0mm on the inner pads, stuck caliper pins. The shop let me leave with a major safety problem, a lack of brakes. This was NOT mentioned to me at the time of my oil change. Mind you, it was only four days between the oil change and the day the tires were removed. After the work was done on my vehicle, I attempted to contact the dealership to get a copy of the inspection that should have been done and given to me at the time of my oil change. I had requested it to be emailed to me. When they did email me a copy, they emailed me a copy of the invoice, NOT the inspection I had requested. It took 3 phone calls and 2 days to finally get a copy of the inspection. The service department claimed they were having computer issues at the time, which is what delayed them sending it. After I received the inspection, I sent it to my husband. He called and spoke with Rob the General Manager on Tuesday afternoon and Al the Service Manager twice on Wednesday. The service manager recognized the faults at play and blamed the lube tech for the failures, the dealership management never took accountability or responsibility for this scenario. The Service Manager stated that the lube tech, Gabriel Vuorenmaa, looked at the brakes with a flashlight and said the brakes looked fine. The Service Advisor, Lori Carignan, should have caught that the Lube Tech did not perform the multi-point inspection and thus failed her job too. The Service Manager told my husband that they don't do brake inspections, and the lower half on the inspection on every car that comes through the door, because it's too much work for them. (I know for a fact they do indeed complete brake inspections because they had told me previously, the my brakes were getting low) During the first phone call with Al, my husband was told that they would not refund our visit or assist us with any of the emergency brake repairs that were needed that same weekend, but they could offer one free future oil change. Al was told that just wouldn't be good enough due to the circumstances and was asked to speak with the GM about this. The GM is who told Al to offer one free oil change. He did however call the GM back and they upped it to three free oil changes! An estimated value of $240 of services just didn't sit right with us as we can no longer trust their service quality or word. I drive with my two kids (12 and 6) in that vehicle, and I will never put their lives in the hands of this dealership ever again.

The parts department employee I had the misfortune to have to deal with was the most…read moreunprofessional, rude person I have ever talked to. He was very upset with every question I asked, not interested in helping me at all. If this is how they train there employees to represent their company I will never consider a vehicle purchase there. There needs to be some actual CUSTOMER SERVICE training!!!!

We have a diesel pusher motorcoach with Cummins engine, Allison transmission on a Spartan chassis…read more We have used Boyer Trucks twice for service issues and they are absolutely wonderful to work with! Dan Nynas is our service manager and John (not sure of title) are the two we worked with the most. John had worked many years for the Duluth Transportation Authority in Duluth, Minnesota and has many years of experience with buses and Allison. When we went to drive unit out of storage, we had no forward. It took John all of 5 minutes to diagnose the problem as our touch pad. This is a very capable, honest dealership, that could have worked all day on it and we would not have known the difference. Highly recommend this place for any diesel pusher RVer with engine, chassis or transmission issues!

Just stopped in at Boyer because our new motorhome had no heat coming from the dashboard. I had…read morecalled ahead and Michelle said they would look at it. Jon looked at it immediately and fixed it within 5 minutes and showed my husband how to fix it if it happened again ( temperature gauge was slightly unplugged). We were then on our way. Love businesses that really help!

Adrian lies to customers Jim the service manager has to cover his tracks. Northland Chevrolet will…read moretell you one thing and do another. Will not call you back and act like you've never been there how this company exist is beyond me. I had to contact Chevrolet corporate and let them know How they conduct Business . will update. As the Minnesota Attorney General will tell you my last visit I dropped off my truck and stated an electrical issue was stopping my vehicle from starting stopping intermittently and my transmission was shattering. I check in a week later they say they have no record of me being there even though they have my truck I check in the next week and they say they're waiting on a service contract. I said I would pay the difference if they are putting non-OEM parts in after warranty I was told my truck was done. Everything was covered. I get there and I was told I have to pay $500 for a wiring harness which gym the service manager waived because he knew Adrian was a scammer. Apparently the next day of my transmission was shattering so I brought it to a real professional who told me it was a rebuild so I called them back and asked what the deal was, and they finally admitted that they got the transmission from a junkyard after I specifically stated I wanted OEM and to call me with any updates. I picked up my truck, they lied to me and now I'm dealing with a vehicle that was in worse shape than I picked up. Do yourself a favor and stay far far away from Northland Chevrolet, I've contacted Chevrolet corporate Minnesota Attorney General and will be pursuing pursuing this matter legally and will update. Sidenote this company works hand-in-hand with Northstar Ford by the mall stay away from both of these companies as they are pure swindlers...

Terrible first they were going to give 11000 then 9500 only to back out and no take the trade at…read moreall never do business with them liars

Crapweasels. Was given the runaround on the availability of…read morea second key and then was referred to another family member who wasn'tmuch help. I picked it up and within 100 miles, there was a terrible noise coming from the front left wheel. I was a little distracted cause that within those first 100 miles, I also realized that the infotainment microphone didn't work, the gas tank lid doesn't stay open when you pull the latch, it only stays open while you pull it. So by the time I got around to looking at that issue, I realized one of the lug nuts is really worked off the wheel bolt. It was the wheel wobbling making the awful noise. This seemed super odd since it was 100 miles in, and when I pull it off the stripped lug nut falls off with a goopy lock seal dripping all over the stripped bolt. At this point, it's the Monday after Thanksgiving and this place isn't open on Monday. So I take it to a shop and while they are fixing the wheel, they inform me and show me the cracked alternator belt and confirmed the lock seal substance was recently applied. I nearly lost it at this point- minor lie about the keys but the idiot kid Asher looked like he was still learning how to shave so I let it go. Gas tank lid could have broke after I drove off the lot for all I know. But you let my family get in a car with a wobbly janky wheel? What would've happened if the wheel came off while they drove, or took a sharp turn, etc.? The application of that substance is a clear indication they knew there was an issue but wanted to save $75 fixing a wheel bolt? And no way an alternator belt cracks up in under 100 miles. But I figured I failed, I did verbally ask if there were issues but no I didn't inspect every inch of the $17k car. And I never reached out to them. I mean who reaches out to the person who flagrantly cheats them and endangers the lives of their family?? Certainly not. Now today- 3 weeks in, I learn the windshield fluid dispenser on the back window doesn't work. What else will I find? Who knows! What will you find wrong in your new Anderson Motors car? Nothing, cause hopefully you learn from my mistakes and leave these crapweasels alone.

I purchased a 2014 Subaru Outback from Anderson Motors a couple of months back. Asher made the…read moreprocess simple and there was no pressure or pushy sales tactics to buy the car which was a nice change of pace from other dealers I've been too. About a month after buying the car, I noticed a rattle from the car while accelerating. Despite having no warranty or obligation, Asher and crew took a look at the car and fixed the problem, which ended up just being a loose exhaust heat shield. Overall, a great experience from this local dealership.

$460 to get a car out of impound the same day it was towed. This is absolutely ridiculous and can…read moreeasily lead someone to not be able to eat or pay their mortgage because of greedy companies like this.

Manager is horrible! My young Niece went in the ditch during a winter storm. Dukes was dispatched…read moreto Tow to residence for $220 but tow driver said if he just pulls her out of ditch versus getting told to residence she could call dispatch the next day to get the charge reduced. Next day my niece called and manager said sorry we not reducing it and you're lucky we didn't charge more.

I've been looking for a decent newer car and have been keeping an eye on Craigslist where I found…read moresome listings for Easy Street, a dealer I wasn't familiar with. I had been thinking about an AWD Chevy Equinox, and they just happened to have four to choose from, so I took a drive to Easy Street and found just what I wanted. The price was very fair, the guys were easy to work with, and they offered quite a bit more for my trade-in than I was expecting. If your shopping for a car, this should be the first place you go to. Unlike most dealers, there's no high pressure and you can take your time and make up your own mind without feeling like you're being pushed into buying. They treated me right, and I'm sure they'll do the same for you.

I live 5 hours (and 2 states) away from this dealership and would drive five times that far to be…read moretreated as well as I was. This dealership opperates by the golden rule and Mike went more than 2 steps above and beyond what my friends and family would do! This family business DESERVES your buisness and knows the value of repeat customers. Give them a call and see if they can find what your looking for on the lot or at auction.