I've been looking for a decent newer car and have been keeping an eye on Craigslist where I found…read moresome listings for Easy Street, a dealer I wasn't familiar with. I had been thinking about an AWD Chevy Equinox, and they just happened to have four to choose from, so I took a drive to Easy Street and found just what I wanted. The price was very fair, the guys were easy to work with, and they offered quite a bit more for my trade-in than I was expecting. If your shopping for a car, this should be the first place you go to. Unlike most dealers, there's no high pressure and you can take your time and make up your own mind without feeling like you're being pushed into buying. They treated me right, and I'm sure they'll do the same for you.

I live 5 hours (and 2 states) away from this dealership and would drive five times that far to be…read moretreated as well as I was. This dealership opperates by the golden rule and Mike went more than 2 steps above and beyond what my friends and family would do! This family business DESERVES your buisness and knows the value of repeat customers. Give them a call and see if they can find what your looking for on the lot or at auction.

New Duluth Auto has earned my family's trust over and over again. You can call them a year or years…read moreafter buying a car from them, and the same people who sold you the car will answer your call and help you with your problem. Great value from honest local people.

We have had excellent interactions with the staff at New Duluth Auto. They took the time to answer…read moreall of our questions and concern, patiently. There was no pressure to buy. we appreciated their honesty and will definitely buy our next used vehicle from them. Wendy Morreim, Brainerd, MN

Crapweasels. Was given the runaround on the availability of…read morea second key and then was referred to another family member who wasn'tmuch help. I picked it up and within 100 miles, there was a terrible noise coming from the front left wheel. I was a little distracted cause that within those first 100 miles, I also realized that the infotainment microphone didn't work, the gas tank lid doesn't stay open when you pull the latch, it only stays open while you pull it. So by the time I got around to looking at that issue, I realized one of the lug nuts is really worked off the wheel bolt. It was the wheel wobbling making the awful noise. This seemed super odd since it was 100 miles in, and when I pull it off the stripped lug nut falls off with a goopy lock seal dripping all over the stripped bolt. At this point, it's the Monday after Thanksgiving and this place isn't open on Monday. So I take it to a shop and while they are fixing the wheel, they inform me and show me the cracked alternator belt and confirmed the lock seal substance was recently applied. I nearly lost it at this point- minor lie about the keys but the idiot kid Asher looked like he was still learning how to shave so I let it go. Gas tank lid could have broke after I drove off the lot for all I know. But you let my family get in a car with a wobbly janky wheel? What would've happened if the wheel came off while they drove, or took a sharp turn, etc.? The application of that substance is a clear indication they knew there was an issue but wanted to save $75 fixing a wheel bolt? And no way an alternator belt cracks up in under 100 miles. But I figured I failed, I did verbally ask if there were issues but no I didn't inspect every inch of the $17k car. And I never reached out to them. I mean who reaches out to the person who flagrantly cheats them and endangers the lives of their family?? Certainly not. Now today- 3 weeks in, I learn the windshield fluid dispenser on the back window doesn't work. What else will I find? Who knows! What will you find wrong in your new Anderson Motors car? Nothing, cause hopefully you learn from my mistakes and leave these crapweasels alone.

I purchased a 2014 Subaru Outback from Anderson Motors a couple of months back. Asher made the…read moreprocess simple and there was no pressure or pushy sales tactics to buy the car which was a nice change of pace from other dealers I've been too. About a month after buying the car, I noticed a rattle from the car while accelerating. Despite having no warranty or obligation, Asher and crew took a look at the car and fixed the problem, which ended up just being a loose exhaust heat shield. Overall, a great experience from this local dealership.

A guy named Spencer works here who literally lies through his teeth to make money sold me a truck…read morethat needed over $10,000 in repairs without a mention of any of it I mean, how is this even legal? Well, it is. only in America. stay away from this establishment.

My husband, children and I went to Northstar Ford on Friday, May 23rd to purchase a used truck. We…read morehad a couple in mind and a price point. We did not have to wait long because we had made an appointment with Jeff Van Meter. He greeted us and brought us in his office to do paperwork and pre-approval. I had told him right away that we wanted to do a joint vehicle loan and we are married. He said since we are married and live in Wisconsin that is the best way to go. He tried to upsell us on other trucks which is totally fine because that is their job. We took the one we ended up buying for a test drive. I told him it had a chip in the windshield which he said they would set up to replace which they did set that up a week later. We told them we wanted it. Jeff and his team started the paperwork. I know it takes some time but when the guy that did the paper work came out to finalize the paperwork it was only in my husbands name (which also meant a slightly worst interest rate because I have a better credit score even though his isnt bad). When I mentioned it to the manager he just said Jeff didnt say that. My husband was pretty frustrated with being there so long with the kids he said whatever. Now I get a letter from the bank that did the loan saying "since you are married you take responsibility if he defaults on his loan but since you weren't on the loan it wont help your credit score". They do not listen to people even though Jeff had insisted that it was a joint loan in the beginning. When my husband leaves and meets back up with my children and I, he lets me know the backup camera isn't working. After trying to get a hold of Jeff for multiple days he says that he would "check with the used vehicle repair man" to see if they would cover it. I told him I understand it is a used vehicle but it worked when we test drove it AND it was advertised on the website as having a working back up camera. After a week of him not getting back to me, I am sure we are just written off and have to "deal with it". Also, the remote start advertised doesnt work on any key fob either You are just a number at Northstar Ford and not a person. Once you leave they don't give one crap. We will not be purchasing any more vehicles here. I should have listened to a friend that went to purchase a brand new vehicle last year and was treated rudely. Lesson learned, I guess. I also left a Google Maps review and someone said that the manager would reach out to try to resolve this ASAP and that was 3 days ago.

These guys sold us a used van with a failing transmission. They pretended as if they wanted to help…read moremake things right, but in the end were no where to be found. They constantly denied any issue being found. Even after admitted faults of wrongly filling the transmission fluid to the proper amount which I believe caused the problem to begin. Their best answer and advice to us was to trade it in to another dealer so they could wash their hands of it and not have to deal with us anymore. Standard car dealership behavior right. Do yourself a favor and take your business else where. Only rated 1 start because 0 was not an option.

Jake Boese was awesome with my Ridgeline. Go see him! We love our Ridgeline and the service team is…read moretop notch

As far as sales departments go they are fine. 3/5 stars for sales. But service here is 1/5 stars…read more They are just plain rude. They give snarky remarks and act like you're inconveniencing them when you ask a question about the work done. Not only that. But if you're a female and come in, they will try and put one past you and charge you for stuff you didn't need done or shouldn't be paying for because of warranty. I own two Subaru's and actually started driving both my cars to white bear lake Subaru for service because they are so much more friendly and reliable.

Made an appointment over two weeks in advance and put in the notes I was having new wheels and…read moretires installed along with an oil change. I showed up on time at 11am, handed the service counter my keys, and went to the waiting area. Over three hours pass without any communication, and then the customer rep comes out and tells me they can't get my wheels to fit, and that I need new center rings and lugs, but that they didn't have any in stock, and that they couldn't source them. What kind of service technician (of 30 years apparently) starts a job without checking fitment first? This is a Subaru Outback mind you, at a Subaru dealership, and they can't get the parts? He apologized and said they were putting my old tires back on and they'd be done shortly. That shortly lasted another hour before he came to tell me one of my tires was being "finicky", he apologized again and said they were almost done. 20 minutes later he finally comes to get me, and in the end I paid over $400 for tires I can't use. But they did give me a free car wash at Kwiktrip! Ooooo They charged me for an incomplete job, wasted my time and money, and now I have to get the work done somewhere else. Never again will I visit this dealership. Horrible service and terrible work ethic.

I needed a new headlight for my Prius, and since I was heading up to Duluth -- I called them for a…read morequote. They were over $100 LESS than a Toyota dealership in the Cities -- so yeah, I made an appt. During the appt they found the one serpentine belt to be extremely cracked - - so they recommend to replace. (They showed me the belt, and it's amazing that it's held up for 144k miles.) BUT....what impressed me was: a) I was able to get a morning appt no problem b) they only took 45min to replace the drivers headlight and belt c) they STILL were less expensive than what the dealership in the Cities was going to charge Friendly service, fair prices for authentic Toyota parts. I can't guarantee, but I also think they have some type of complimentary shuttle service - - cause I heard several other customers state that they needed a ride. Oh, and if you check in on your smartphone on yelp - - you get a $5 discount on an oil change.

Absolutely stay away from this business. Their customer service is horrible. It's a real long story…read morebut essentially we are 2.5 hours from home in a 40th anniversary 4Runner and the blower for the heat quit. It's a few minutes to diagnose and approx 20 minutes to replace it. They will not figure out a way to get us in. I'm 65 years old and have never dealt with a business that is run this badly. The service manager just told me that he has to take care of vehicles that have been sitting there a month to be repaired before he can look at ours. You've got to be kidding me!! There's so much wrong with this.

Everything was done promptly and perfectly had a reasonable charge. I highly recommend these people.read more

The guys were super accomodating of my schedule and ready to help any way they could to service my…read morevehicle when I needed last minute work

$460 to get a car out of impound the same day it was towed. This is absolutely ridiculous and can…read moreeasily lead someone to not be able to eat or pay their mortgage because of greedy companies like this.

Manager is horrible! My young Niece went in the ditch during a winter storm. Dukes was dispatched…read moreto Tow to residence for $220 but tow driver said if he just pulls her out of ditch versus getting told to residence she could call dispatch the next day to get the charge reduced. Next day my niece called and manager said sorry we not reducing it and you're lucky we didn't charge more.

Michael preys on vulnerable women, selling overpriced junk cars and telling them they got a…read morebargain. Once off the lot a local mechanic found seven separate problems. Then Michael had a meltdown- knowing he was guilty- screaming and hanging up the phone. Run like hell away from this lowlife.

This is a standup dealership tucked away in Hermantown MN. The proprietor (forgot his name) is…read morefriendly and efficient - offering a service that makes the search and transaction as smooth as possible. I also like how he stands by his autos, really seems to care about the customer experience.