1. Benjamin Draperies

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San Dimas, CA

Benjamin Draperies

4.9 (43 reviews)
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Updated 2 months ago

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lind a.

We used Benjamin through our Costco membership. From start to finish we were impressed by the customer service and product. Mauro responded and gave us our options and explained in detail what we would be getting. He took the time to answer any questions and ensured we got exactly what we wanted. Our installation went quickly. The product was exactly what we wanted at a cost that was responsible. We would recommend this company. The product is well made and customer service always goes over and above. A plus that it is a family business

Shades in open (up) position.  Are seamless and do not hide our view.
Patti P.

This is the third time Earl at Benjamin Draperies helped me with window treatments in our home. After the extreme heat last summer, I realized I needed something to reduce the heat in our SunRoom. The solar shades that Earl recommended are perfect! They were installed today and I'm delighted with them. When they are in the open position (up) they look seamless and you don't realize they're there. In the closed (down) position they reduce the heat/sun coming through. There is a sliding glass door and Earl recommended that they be in a reverse roll in two sections to prevent the shade from coming in contact with the door handle and provide flexibility in using the door while still providing shade to the adjacent large window. For excellent service and window treatment solutions, I highly recommend Benjamin Draperies!

Karen P.

It was time for us to replace our old bedroom drapes and we dreaded it as we loved our old drapes. They had seen better days and we really had no choice. I started researching and came across Benjamin Draperies. Our first introduction was with Earl, he called and asked questions on what we might be interested in to better prepare himself for our visit. Earl was super helpful, brought sample books, took measurements, and gave suggestions. We agreed to meet at his office to go through more samples. His office is where we met his lovely wife Frances. Frances showed us so many samples and since we are pretty fussy and we were looking for something similar to what we had, it was no easy task. I cannot say enough good things about these two. They are professional, kind, knowledgeable, incredibly helpful and they worked with us to get the cost in the ballpark of what we were thinking. We took many sample books home and Frances came to look at our room to help her get ideas as well. The drapes for the bedroom and bathroom(Frances's idea on the design in the bathroom) came out gorgeous. You will not go wrong hiring Frances and Earl. Thank you both for an amazing job!!! Karen and Malcolm

Shades for kitchen French door.
Nic F.

This review is for Post 22 months purchase/ installation from Benjamin Draperies customer service. A True story.... When i decided i must get shades installed in my kitchen windows due to the morning sun affecting my migraine, i chose Benjamin Draperies based on their excellent reviews despite their price is not the lowest nor the highest. I am glad we made the right move. I had natural shades made to order and installed in November 2016. The customer service then was 5 stars. The communication was great, everything was on time. The only concern i had was the shades did not completely cover the entire window. I accepted the shades the way it was because i thought i probably requested it that way. 20 months later, i called Benjamin Draperies to have the drapes remake because the tiny ray of sun that the shades that did not cover still bother me completely. I told Frances, the owner it was my fault for not alerting the problems earlier during installation and i was really finger crossing hoping she would understand the situation and help me out despite almost 2 years later. Frances was very understanding and had all my shades remake to the measurement of my liking. I am completely speechless and grateful for her excellent customer service. I am sure any other drapery companies out there would not have entertain my phone call and request. After accepting my remake order, Benjamin still rush my shades and treat me like their first time customer buyer. The email and phone call communication is excellent, well explained. All email request is answered within 24 hours. Wow isn't it? The 2 installers who came to install my drapes are also great workers. They communicate very well with you in terms of estimate time arrival for installation. They are courteous and did their job very professionally. We need more great company like Benjamin Draperies who really offer their customer great personal customer service. They really care about their customer satisfaction. I am so grateful i think such customer service is a rare find nowadays. I think Benjamin Draperies deserve more than a 5 stars. So, if you are looking for a long term great customer service post purchase and i understand having custom shades installed is rather big investment, go with a company whom will take good care of you in years to come. Benjamin is the way to go. Thank you so much Benjamin Draperies.

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9 years ago

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Earl B.

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Review Highlights - Benjamin Draperies

“The owner, Earl Benjamin, is precision oriented, great at communication, with always prompt replies and service.”

Mentioned in 30 reviews

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Benjamin Draperies - blinds - Updated October 2026

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