Kevin the cook was AMAZING and Nate was Great !! I'll be back ! The food was so tasteful, the cook was so fun.

Been to Benihana's a million times. Food always tastes good/same. This time I ordered the Benihana's delight.$48. The mushrooms were super salty. Lobster was overcooked and dry. Steak was rubbery and not medium rare like I ordered. When I reported it, I changed my order to the Filet because it seemed thicker since they couldn't get the first order cooked right and it was too tough overcooked. They brought back overcooked filet AND lobster with burned shrimp. Manager brought me 3 properly cooked shrimp, but had the nerves to tell me that the meat was how they "normally" cooked it. I ended up eating a few pieces of meat and a couple bites of sides. The experience made me never want to eat at Benihana's again. My friend's steak was good. But his shrimp was burned. We paid $175 for a horrible experience. NOT WORTH IT. read more

Lucas was amazing! We started with very incompetent staff up front. We were nervous that this was going to set the mood for the rest of our service. Wow, we were wrong! Our waiter, Isiah was very attentive and he made sure we didn't want for anything. Next, we had Lucas, who WOWED us! He was so great with the kids, kept us laughing and made our food very tasty. I've been to several Habachi restaurants in many states and Lucas, by far was better than any other place we've visited! read more

My daughter was nervous about the whole hibachi experience and Lucas really made it fun for her. Great job and thank you!

McKenna had great service; very attentive. She made the birthday girl feel special. Customer service was unlike no other. Most definitely will be return or referring friends to her. Thanking her for a great experience. read more

Nate, our server was wonderful!! Very attentive to all of our needs during our dinner. Food was also very good and our hibachi chef was very kind as well! Great experience! read more

Sure enough the food was decent. But just that, decent, nothing great by any means. The service was very lack luster. It took forever for drinks to come out. And our appetizer soup and salad came after the chef started cooking. Not to mention the grill was dirty as we were seated. And we had to request for silverware. The server brought out the check before the table had even gotten half done eating along with To-go boxes. As the server was collecting the checks, he placed a dirty plate from a different table on our table and left it there as he did other errands throughout the restaurant. Definitely the second worst experience here at this location. The first being when we waited over an hour before our food show began. Definitely think I'm done with this location. The price for what we get is not worth it anymore. Paying over 100.00 for dinner and that's the experience, no thanks! read more

Terrible service and leadership management "Mike". Customer service is subpar and customer experience is not a priority for this location. Avoid at all costs. read more

Server Zemmen and Hibachi chef Jessica were outstanding!! Great food and service on my birthday!! Thank you for the fantastic time! J. Meyers read more

Dayln and Miguel were fantastic! Very entertaining and delicious fresh food! I would definitely recommend read more

You're knocking right on the door of being good, but it's just so dang bland and the sauce is kinda watered down compared to how I know these dishes are suppose to taste, maybe add more spices or something and it be genuinely great read more

Jeremy was great!! Amazing service at MOA! Kind and friendly. Super fast and helpful.

Lucas was great! We had a really enjoyable time. Definitely will be back in the future!

When we came in, we were told they were having a shift change and we had to wait an hour to be seated. When we asks why, we were told the bartender is about to get off and she will be upset if she gets another table! Huh?!?! Then we asked to sit in another section -- they had literally a bunch of tables open -- and we were too told no! I'm confused now. So we decide to wait and then another couple gets seated immediately that comes in a few minutes after us. So we leave and then come back at the start of the new shift. I asked to speak to the manager, I guess the staff spoke before we did, because when I spoke to the manager everyone was starring DAGGERS AT US! Then after the manager seldomly rectifys the situation, we sit at the bar... and the HOST and bartender literally walk around and talk so much crap about us in ear shot without a care in the world -- TALK ABOUT UNPROFESSIONAL! I asked the manager to at least Comp an appitizer for the service -- nope! This whole places needs re-staffing and costumer services classes! I will be emailing corporate! We felt entirely unwelcome, and despite the rude behavior -- because the bartender was very passive aggressive after the manager spoke to her -- we were still kind. But it was very uncomfortable! The worst part: everything is auto 20% grat and I assume you they didn't earn it read more

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Our server Sarika was kind and had a lot of knowledge when it came to the menu! She offered items we would not have tried before, the experience was great! I will be back! read more

I came here for my Birthday dinner, and it was such an AMAZING experience!!! Our chef Miguel, was spectacular! So kind and made sure our food was delicious. He definitely made our night! Will be coming back!!! read more

They serve take-out food with hair in it and when I called the manager to discuss he didn't believe me and assumed I was just looking for a free meal. Very gross. We've been customers for 8+ years, but sadly not anymore. read more

This was my first time dining at Benihana and I was extremely pleased with the service, food, and overall experience. Not to mention our server "D" and Terrance were ver personable and responsive to all of our needs. I am visiting from out of town and we don't have a Benihana where I am from but if I'm ever back in the area I will definitely make it back! 10/10 HIGHLY RECOMMEN! read more

Husband and I went for a fun little date night and it was amazing! Our food was so good and our chef Adalid did an amazing show. He had us laughing and engaged the whole time. Hope to go back soon and have him as our chef. read more

Adalid was a wonderful cook and my wife and I really enjoyed him. The duo on the lunch menu is filling and you won't go wrong with steak and scallops. read more

Abel was a great server!! He was very attentive and made our time enjoyable. We had an excellent time. Thank you!

Miguel, our chef was outstanding! Very entertaining with his jokes and trickery! Highly recommend!

Cylena was fabulous and personable. Thanks for a great evening with our company holiday party.

I have been to this location Benihana a handful of times. Did you know you can get an inexpensive and quick lunch that is the hibachi food, but you don't have to sit through the cooking?!? I have done quick work lunches here and it works out awesome! Win win! We went here last week for a large group birthday party... many times this results in chaos and a disorganized server and things get messed up... not this time! We had a rockstar waitress that handled our two hibachi tables and even separated our checks ahead of time. For food, I always get the Surf Side. This is the best variety of seafood for the price. I get the chicken fried rice (extra Yum Yum sauce... evil good and only in MN!). The hibachi meal is served with soup, salad, shrimp and veggies. It's been a long time since I've been here, but another great experience. Thanks again! read more

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Food was great! Our chef was super funny and engaging with our party. We sat at a table with another group and didn't feel crowded at all. Don't sleep on the house salad. read more

Food was delicious and you get a show. The only reason I gave it 4 stars is cause the portions are pretty small for what you pay. read more

Benihana - Work dinner - Sushi Bars Near Me - Bloomington, Minnesota

Hello, I would not recommend this place at all to anyone who wants a nice meal with your loved ones. On July 13th I was taking my partner out for the first time at mall of America and wanted to eat at a nice restaurant within the mall. We saw this place and thought the performance of the chefs were amazing and wanted to experience it ourselves. We did not have a reservation so we walked in not knowing what to do or ask for. The waitress looked busy and there were people sitting down in the waiting room, and so we assumed the waitress was busy. She was talking to this man who looked to be the person in charge that day and so we didn't want to bother the waitress until everything was settled. However, after waiting for a few minutes and exchanging glances, she still did not greet us or even asked if we wanted to be seated. So we walked up and asked if there was room for a table of two at the hibachi grill. There was then a group of waitress talking to each other giggling and not really doing their job. I don't care if they have downtime I just wanted to be seated at a table so I can eat a nice meal with my love one. Once we asked they said yes then decided amongst themselves on who was going to seat us. At this point it was annoying already and the atmosphere of this restaurant was not what it felt looking from the outside. As we got the table, it was cramped. The waitress decided to seat us down at a table that was super full! It was shoulder to shoulder with strangers at the table! There was no room to even lift ur arm up to grab a fork or spoon! I decided to not stay any longer as if we had stayed we wouldn't have been comfortable enough to eat at all! It's unacceptable to feel as if weren't even important enough to be given proper seating space let alone acknowledgement! BE WARNED once u sit down and order food you are FORCED to pay 20% SERVICE CHARGES on top of a tip if you want. I did not want to pay a 20% service charge for a service that wasn't even provided for me at the very beginning. DO NOT RECOMMEND! read more

Rogelio was one of the best Chefs I've had at this location very friendly and funny! The server Cylena was also lovely.

Food was great, and our server, Zemmen was, excellent. Everything went smoothly and service was fast.

The ambiance was not that great. If you aren't in the chef room it feels like a cafeteria. The service was slow, the drink I ordered never came, the steak I ordered med rare and was way overdone, couldn't tell anyone because no one checked back to ask if everything was ok. Waaay overpriced. I've had a better meal at Panda Express. read more

Great Service and food was delicious. Never had to ask for one refill Cylena was on top of it. Definitely will be coming back!

The prices went up but the portion size went down and drinks are watered down. They add a 20% gratuity but the wait time is inappropriate and you can tell they have inexperienced chefs, no tricks and overcooking the steak and lobster. Lastly, I mentioned my birthday coupon when I arrived and was allowed to give another child guest my ice cream before we started eating but when the bill came, I was told I couldn't use it because it was only valid Mon-Thurs. When I complained because I should have been told that when I mentioned the coupon, the manager, Shaine, claim he couldn't override the terms of the coupon. Which is understandable if that's the case but he extended the expiration date which contradicts being unable to override the terms. Shaine offered us to speak with another manner, Yale and he explained to us in an more appropriate manner that made sense. However, Shaine was rude and loud, basically embarrassing in front of other guest then accusing us of trying to get him to steal from the company by asking him to honor the coupon due to the misunderstanding. He made a statement about risking his job even sharing, he's been written up for discounting food. I think he shared too much and didn't understand my concern but his approach as manager is unprofessional. Which support my concerns about customer service. My family and I love Benihana. This use to be our place for birthday celebrations but between the inconsistencies in service and food, I'm going to have to find a new place. I don't want or expect anything for free but I do expect to get quality, service, and food for the amount of money that we pay, especially due to the increase prices whuch has double since last year. We've been 4 times this year and each time it's been an issue. read more

Benihana - Birthday coupon that won't even cover a kids meal now.. - Sushi Bars Near Me - Bloomington, Minnesota

Your typical Japanese steakhouse experience, but Benihana is the OG. Our chef Charlie was fun with his culinary tricks. We had the lunch special with 2 proteins (shrimp/beef), veggies, fried rice, and salad/soup. Exactly what you would expect. Good service and nice decor. read more

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Shannon was the best server ever she was there for my every need never missed a beat!

We have been here a couple times. We always do dine in, haven't done their hibachi table. We love their food! The service is always great- the staff are so nice! We will keep coming back. Last night we ordered a ton off the happy hour menu because we thought they would be smaller portions, they weren't! All servings were huge. Very satisfied with this restaurant. read more

Benihana - Three sushi rolls from the happy hour menu - Sushi Bars Near Me - Bloomington, Minnesota

Disappointed with my recent visit. We arrived, with a reservation, at 11:30 on a Saturday and a very awkward hostess told us that it would be a few minutes and they would call us back. She seemed pissed or just generally annoyed - either way - not a great start to our experience with the tone she conveyed. That same hostess sat our group at the hibachi table and very emotionless said "enjoy your meal", like she was forcibly on script. Just a minute or two later our server came over and asked if we wanted to order drinks and then immediately asked if we knew what we wanted to eat. I blankly looked around, as I hadn't even had the opportunity to open my menu yet, and she didn't offer to show us through the menu or point out any signature drinks or lunch specials. It seemed very very rushed. So we all scrambled to search for the food options on the menu and I just picked the filet. I then had to flag the server down later once I decided on a drink to order. THEN it took her mentioning to me 3 separate times that my drink wasn't ready yet, then when she finally brought it 15+ minutes later, she mentioned that she "sort of spilled the last one"... ummm ok. About 10 minutes into sitting at the table, the server came over and noticed my water glass was about half empty. She asked if I wanted more water. Uhh .. yes..? Then she continuously interrupted our meal 5+ times throughout the experience to ask if people wanted more water. Yes. We want more water. Just bring it. No need to ask, ever. That was honestly just so dang annoying an unnecessary. The sign of a tacky restaurant in my opinion. Once our chef came, he was confirming orders and we realized our server missed which people wanted chicken fried rice.. maybe it was because she was so rushed? Not sure why she was rushed in the first place. Then, in the end my friend didn't even end up receiving chicken fried rice so we waved over the server and explained the situation and just that we wanted to make sure we weren't charged for it. She was very frazzled and made us uncomfortable to be dining at Benihana. She came back like 5 minutes later and was like "there's extra chicken fried rice in the back I can get you some"... and we were like nooo... that ship has sailed. (+ we specifically asked to just make sure that we weren't charged for it!) Overall, the food was decent and our chef was friendly, but I would think twice before going back to Benihana. Seemed like a very discount lunch experience, when Benihana isn't cheap! Not sure if we ended up here on a bad day, but the host and server honestly ruined the experience. read more

Benihana - Sushi Bars Near Me - Bloomington, Minnesota

Our hibachi chef was outstanding. However, he was missing SO MANY THINGS on his cart and had to keep flagging down staff to bring him the missing ingredients. No shrimps at all for the table's appetizer. No chicken or shrimp for my Benihana Delight. No shrimp for my son's hibachi shrimp. The entire point of going to Benihana is to see the teppanyaki chefs work their magic - so I guess the extended time while he had to get our food prepared was ok, as we got more of a "show" than usual. I felt so bad for our chef... he was embarrassed and kept apologizing. Terrible waitstaff - talented chef. read more

charged me and friends the wrong amount and serviced us something we didn't ask for. waiter did not understand us. but overall the food is really good. read more

This place use to be good but the service and chefs have went to hell. If you can't understand or read English then you can't cook from orders written in English. read more

McKenna was very attentive & got my food out to me very quickly. I enjoyed sitting at the bar eating read more