charged me and friends the wrong amount and serviced us something we didn't ask for. waiter did not understand us. but overall the food is really good. read more

This place use to be good but the service and chefs have went to hell. If you can't understand or read English then you can't cook from orders written in English. read more

5 stars good service and amazing food by and amazing server Abel. The fried rice was some great f the best I have ever had from here and the chicken was on top. It was so good this time a finished everything. read more

Miguel was excellent and went out of his way to help make our son's birthday extra special! Thank you!

Sumo roll and 5 course samurai was so good. Wait staff extremely pleasant. Clean environment as well.

Writing this in real time. If I could give negative stars I would!! Flew home to Mpls to visit family and decided to eat here since were already in the mall. We usually go to the maple grove or Golden Valley location. We made reservations via open table for 2pm. The hostess said she couldn't find our reservation, even though I showed it to her. We were seated a little while later. It's currently 2:45 and the chef still has not arrived. Our server kept coming by saying she'd be with us in "2 minutes", it took 15 minutes to order water. We ordered cocktails, she came back and said they were out of that. We ordered again, same thing. Finally we said "what DO you have?" She said they had other things, we ordered cocktails for a third time, still haven't received them. Note, there are only two other tables seated and they are both done eating. The chef just arrived. He dropped a tray, picked it up and didn't wipe his hands. I had to ask him to! Update on cocktails: I HAD TO GO TO THE BAR MYSELF!!! The drinks had been sitting there for 20 minutes! The bartender remade them for me. The manager was behind the bar, heard the issue and didn't acknowledge me. Our server didn't even acknowledge the mistake, nor did she apologize. The chef just cut off the grill. I had to remind him that he forgot to cook a portion of our food (yakisoba noodles). He said "oh yeah that's right, you had the appetizer." We did, but apparently now it's an entree. As we are finishing up our meal our server has turned on her charm. We haven't seen her since the chef came out. Aside from refilling one person's water. Ma'am, you have done nothing this entire lunch service. We won't be back to this location. You would think with Mall of America being a tourist destination that the restaurant quality would be decent at minimum. Not here. Don't bother with Benihana. read more

Manager told me it was MN law that he could charge us 20% service charge. Apparently they are not up on MN law. https://www.minnesotamonthly.com/food-drink/the-end-of-service-fees-whats-it-mean-to-minnesota-diners/ read more

#TTeatz @Benihana 5 Stars for my togo sushi platter. My favorite rolls: Spicy Lotus Tempura Roll -Krab† and cream cheese rolled in rice and seaweed, lightly tempura battered and topped with spicy tuna, krab† mix and sliced lotus root; finished with sweet eel sauce and green tempura bits. Chili Shrimp Roll -Krab†, cream cheese and seaweed tempura in a spicy chili sauce, topped with spicy krab† and shrimp. Dragon Roll -Eel, avocado, krab†, cucumber. Sumo Roll Baked -Krab†, avocado, cucumber, shrimp tempura, salmon, smelt roe, special mayo sauce. Shrimp Lovers Roll -Krab†, avocado, shrimp tempura, shrimp, cucumber. Egg Sashimi I really like the sushi here. But their service could use some TLC; There's always a wait here, even if you have reservations. I prefer sitting in the lounge, the hibachi is nice but I like everything to come out done so I can eat! read more

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My experience is from a take-out perspective. Due to the location it seems staff don't care what type of service they provide. From the host to the bartender(s) Very cold, not attentive, poor communication. Food was standard, so you can come and get a good meal but don't expect to have great customer service. Once again, due to the volume of customers, if someone doesn't have a good experience, its not taken into consideration, although the experience was terrible across the establishment, and the culture isn't to allow everyone to have a great time. It's to come eat, tip and leave. I hope it turns around so this location can be a premier spot for great customer service and food. read more

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Miguel was our chef and he was hilarious! Had the hibachi steak and it was great! Service was great as well.

We were seated promptly at our reservation time. The restaurant was clean and the atmosphere was nice. Our server was Aylena, she was great-pleasant, kind and went above and beyond for our party of people. The Food was awesome! cook was great and did a great show! read more

Drevon provided my party of 10 SUPERB service and was able to be attentive to all of our needs!

Owned by Beni Hill and Hana Montana. Or is it Beni Ciodeltoro, and Hana Barbera? I'm not going to say anything drastic like it is worse than PF changs - but honestly I didn't find it to be much better. This is not my kind of place at all. Serving Asian fusion which is basically very westernized not particularly Asian food that doesn't do it for me. And it's pretty expensive too. Even for the Mall of America, it's still in a cheap area of Minneapolis so it should probably have more competitive prices but at least the ambience is nice. I raised the star rating because I got such a nice business response. read more

Benihana - Benihana jets - Sushi Bars Near Me - Bloomington, Minnesota

My dear boyfriend and I enjoyed our meal and the show very much! Thank you for making our trip to Minnesota special!

Pedro was a great chef very entertaining and enthusiastic A++++. Would highly recommend for a great service and good food.

Thanks Antonio! Great skills and fun presentation of food fun and entertaining don't know what else to write

Antonio was rad! We saw some fun new gimicky moves I've never seen before, Food was great!!!!

Our cook Cylena was great. She was able to get us seated together with our party when we initially separated on different sides of the room. Thanks so much for the service read more

This place sucks! I came in by myself and after the bill came out, the waiter put a "service charge" directly on the bill with minimal service. If I didn't catch that he would ask for tips as well. I don't like people doing sneaky businesses. read more

Absolutely loved Miguel.he was awesome and provided excellent service. Loved the experience

David was great. Amazing drinks and great service! I will be coming back and seating at the bar

I don't like how they won't seat you until your whole party is here. Especially if your willing to pay and have an open tab. read more

Benihana - Entrance in Mall of America - Sushi Bars Near Me - Bloomington, Minnesota

Great food, great service, our waiter Jeremy was amazing will definitely be back with his help!

We had a terrific lunch -- and great service from Kristine! Benihana is always a treat. We will be back!

Stopped at the MOA location today to purchase 4 - $75.00 Gift Cards today. Made a special trip to MOA. Was told by the Host they do not sell them there. I would have to go online and have them emailed to me. I told her that I had previously purchased cards at te Golden Valley location, that the MOA location was not affiliated with them. So drove to Golden Valley and purchased them. They could not believe what MOA told me. Anyway, I called MOA this evening and was told they are available there. So disappointed we had to make a special trip to Golden Valley. The Host needs to be made aware. Carol G. read more

Great environment. Relaxed pace. Big shout out to Myron our server and Jose our chef! Handled the nine of us without hesitation. Grateful to have this as my first Benihana experience! read more

TERRIBLE SERVICE IN THE LOUNGE AREA TODAY! We arrived around 1 pm to celebrate my birthday today, so it was a little slow. There was one other couple in the lounge area eating. The food was great but the service was horrible! The first server we had today was a lady who had the worst attitude. The vibe was off and I should have known by how empty it was, we should have gone somewhere else. She even had the nerve to scratch her head with gloves on while taking our drink orders! I will never return to this location. We noticed that she was super friendly to the couple at the back table. She was laughing and fraternizing with them but when she came to our table, she had an immediate attitude. Later on, she left with the couple and another employee covered the bar area which explains why she was so nice to them. The guy who was covering her break was very nice and hospitable. I wish we had him as our server instead of the other lady. Just when we thought the server had turned her attitude around, it seemed very forced. After we got our bill, we asked her to get some to-go condiments for one of our other guests at the table. She ignored us and asked, "Are you going to pay your bill or what?" As we were leaving, she approached that same back table (new customers) with a very cheerful 'HEY GIRL!!" So it appears that she only wanted to serve her friends and not do her job. I left there upset, annoyed, and disrespected as a customer!! The manager Shane was notified of the issue and with a very dry tone, he said "I will talk to her." After spending $200 on a meal, I am beyond furious at how we were treated at this establishment!!! read more

Sat in the bar area, so no hibachi show. We come to this location somewhat often and food and service are always great. Will definitely come go back again! read more

Avel provided excellent service! Miguel was an outstanding chef, he even did a couple of tricks we hadn't seen before! Great job tonight!

Went in around lunchtime to celebrate my daughter's birthday. Had a great time with our Hibachi chef, Tony he was outstanding & our server Derrick was awesome as well! Benihanas affordable Lunch Menu specials have gotta be Mall of Americas best kept secret! Going to Benihana Mall of America is always a blast, the service, ambience, and experience are great! Nothing compares to being served by both a Chef & Server at Benihanas! read more

Great food, outstanding service on behalf of the entire team. Our waiter, Derrick was attentive to all our needs and extremely detail oriented. Derrick & our chef brought the Benihana's experience to life. My family and I literally can't wait to go back to Benihana's Mall of America! read more

Antonio was amazing!!! He made my son's 19th birthday-day so special!! Such an amazing night! The food was sooooooooo delicious!!!!!!! Thank you!!!! read more

Benihana - Sushi Bars Near Me - Bloomington, Minnesota

Worst experience I ever had at the MOA location! Our cook was Eric, not only was our meal unseasoned, we waited an hour to even get water after asking for it 3 times. No engagement or show that we usually experience during a hibachi dinner. Very disappointed on how the manager handled the situation and our bill. Worst birthday ever! read more

Sereka, Provided excellent and expedient customer service. Her knowledge of the food that was prepared was exceptional. Thank you for your kindness. Recognition is definitely deserved. Clean restaurant with a fantastic atmosphere. read more

I really do like this place but unfortunately our most recent experience was rough to say the least. Our chef was clearly not too experienced (although he was nice). There were a lot of mistakes made with the order, some of the food wasn't cooked thoroughly (resulting in my wife and me falling I'll shortly after), and the overall communication between the staff was strained. read more

We went to the MOA location to use my wife's Birthday Certificate. We love the food at every Bennihanna we have been to in the past. Sushi was great, miso soup was warm, not hot. Salad was very good. We never really looked at menu because we have ate there many times, we figured price would be higher then last time because that's the norm lately. So when the bill came we thought maybe they forgot to take off the $30 BD Certificate. No, that was taken off. Then we noticed they have started a 20% surcharge. This is not all a tip, it is used for many things. I guess it is noted on menu but as I mentioned we didn't really read menu. So we decided that my BD Certificate that I also had just received was not worth using anymore, and we threw it away. read more

Had a fun dinner with the kids. Benihana is always reliable and delicious. Great service from Aaron and Martin tonight.

Our chef, Martin, was awesome, we were there for an office party for dinner and was a great experience. We had a few first timers in our group, and they were all really blown away. read more

Benihana - Sushi Bars Near Me - Bloomington, Minnesota

Visited here during a flying layover, and today was mistaken in my expectations. Came for an appetizer and wine, usually satisfies me for a meal alone. Bartender McKenna was as amazing and on top of everything for me! For customer service mc Kenna was wonderful, checking on my needs and engaging in friendly conversation. But the kitchen fails..so disappointing. Ordered tuna poke..served in a small champagne glass, seaweed sales to be discovered by microscope..also, crispy rice, soggy and uneventful. All of the fish was bland! I eat raw fish at home prepared myself that is amazing! How could this have no flavor?! Portions were EXTREMELY SMALL and overpriced...I had to ask for a fork, because chop sticks made everything taste like wood. Such a shame in this industry. I've eaten at Benihana's in the past and chose this venue from the many others at the mall, because of my previous experience. Too bad we have to comprise for chain experience, no matter where located. Hint to Benihana: find crew that appreciate and value what they do, including mangers. Don't compromise. You can be good once again. Dang..Benihana! Make it good again!!! read more

Benihana is one of those 'PF Changs' for Japanese food. Don't expect too much as the place - and chain - can be summed with a lack of authenticity, being overpriced, and a pain point when trying to get seated due to the long wait times. I do give credit to the ambiance as it is centrally located in the 'Restaurant Hub' of the mall so there will be lots of traffic for those that like that Ordered - Calamari (1/5). It is not on the menu but I am surprised as there are many pictures on the Yelp page with this dish. This may the blandest tasting version of this family / appetizer classic. Wow this was horrible. To make matters worse, I was actually banking on the sauce to save the day... wrong - Sashimi Sampler (3.75/5). Surprisingly it was a-ok. The assortment of fish was awkwardly cut and presented but felt somewhat fresh. The salmon was delicious and went well with a light touch of wasabi. The snapper and tuna were okay, too. Props to somewhat making a comeback In addition, I do note that I have tried the teppanyaki grill specials in other cities and it is usually a decent time (especially for celebrations). I have not tried it at this MOA location but suspect it would be consistent with other locations Overall - Benihana is a fun time but don't expect much if you're looking for fairly priced and delicious dishes. Both criteria are not met read more