I was seen by Dymond J. She was so kind, and professional the whole time. She guided me through the whole process and I left the chair feeling really good about my eyebrows. I got the lip wax, and eyebrow lamination and shape. Overall, it was a very pleasant experience and I will be coming back after these 8 weeks are over. Thank you Dymond! read more

I highly recommend getting your brows and upper lip waxed my Liza ! She's awesome I've been going to her for over 2 years . Also just tried a brow tint by her and it looks great :) she's so lovely to work with and listens to me and always works with me to ensure my brows look great . She also treats me to an eye mask and nose scrub everytime read more

DO NOT COME HERE IF YOU HAVE THICK EYEBROWS. Jackie did my brows and decided to not ask me what kind of shape I wanted my brows or if the shape she was going for was okay. She ended up leaving them SUPER thin by over waxing/over trimming them. My eyebrows are so uneven, I could have easily saved myself the money and fucked them up less myself. Went in the next day to get refunded and they pretty much accused me of trying to scam them for a free service. But I'm pretty sure my long archless eyebrow and my short arched eyebrow speak for themselves. I also explained to the manager that based off the yelp photos and the Benefit brand, I assumed it was protocol to map a clients eyebrow before waxing/threading, and she let me know that the ones with "the most experience" don't use that technique because they know what they're doing. Obviously they need to reconsider who they consider experienced because Jackie left my eyebrows looking like third cousins. I usually just rock a natural brow and now it's embarrassing not to have them filled in. This is what I get for cheating on my brow lady. But now I know that driving the extra distance is so much more worth it than walking around with lopsided eyebrows for the next couple of months.(-: read more

Jaqueline does amazing brows. My daughters and I are always so happy with how detailed and careful she is when waxing our brows.

My fiancée and I have been getting our eyebrows done here for several months now, and have always had a positive experience. Each benefit staff member is always so sweet, and leaves our brows to perfection. Literally the only girls in OC I trust with my brows. The best!! read more

I love Lynn. Ever since I found her I have never gone anywhere else to get my eyebrows done. I feel like it's pretty expensive but Lynn makes it worth it. She's efficient and precise. Lynn gets 5 stars but I deducted one star for Benefits prices. read more

I have been frequenting the SCP Benefit Brow Bar since September 2013. The only person I trust with my eyebrows is Lyn! I appreciate her attention to detail, and I love how she shapes my brows to make me feel brand new each time. I've had bad experience with waxing before, but during my first visit years ago, Lyn explained to me that at Benefit, they do not use the same wooden stick every time they dip into the wax. Doing so, like most brow bars, can harbor bacteria in the wax that causes breakouts, especially on sensitive skin like mine. Thus, I've never had an adverse reaction to wax! Please note: If you are currently on any skin treatments, such as retinol, please let them know, as this can cause your skin to be eve more sensitive to waxing. While I have moved away from OC, I am happy to drive 20+ miles to get my brows done by her bi-monthly. She's always a pleasure to talk to and see, and I look forward to more years of booking with her at Benefit SCP. read more

The manager was not friendly or accommodating at all. They no longer offer birthday brow services anymore and she gave me very passive aggressive attitude. She said "the whole reason why we don't offer birthday brow services is because customers such as yourself take advantage of it"... I've worked in the luxury service industry most of my life and if anyone responded the way she did, they would be fired. I've been a loyal benefit customer for at least 15 years now. I literally have mostly every single item the brand offers. I had such a terrible experience and I will NEVER purchase another benefit item again. PS they double dipped into the wax several times during my brow service today. Really unhygienic! read more

I always like this location and specially I like Lyn Ly: she always listens to what I want and delivers. In others brow places I get what the aesthetician considers its OK, but here I always get what I want. Once the service it's complete, I get some make up too, so my brows don't look all red, they look like I left the house like that. recommend this place and recommend Lyn as well!! read more

Benefit Cosmetics BrowBar - After - Cosmetics & Beauty Supply Near Me - Costa Mesa, California

Very first time with Liza and she was great! We talked through the shape I wanted before hand and got right to work! The wax was painless unlike other places I've gone to. Usually I am super red after but she used a cooling gel to soothe my skin. Overall, definitely recommend and will be coming back! read more

Benefit Cosmetics BrowBar - Cosmetics & Beauty Supply Near Me - Costa Mesa, California

LIZA WAS AMAZING! First time getting waxing and lammination done. Will be back! For sure

This review is for Jacqueline (not to be confused with the old manger Jackie). Jacqueline has done my brows for years and as of recently, I have even followed her from Montebello all the way to Costa Mesa. She's amazing, her attention to detail never fails. I highly recommend getting your brows done with Jacqueline, love her work! read more

Benefit Cosmetics BrowBar - Love the way Jacqueline did my brows - Cosmetics & Beauty Supply Near Me - Costa Mesa, California

I'm so excited about my "new" brows! After a horrendous job at a prior place, Eric saved them and gave them new life! I walked in on a whim after seeing another client's brows that Eric just had freshly waxed. They were beautiful! I really liked Eric because he first of all had such a welcoming personality and was very nice. He brow mapped me and showed me FIRST before doing anything. I showed him an old photo how my brows used to look like and i got them back! He listened to me and didn't touch the areas that were growing back. He took his time, had great skills, was patient, detailed and even showed me the areas to keep growing out so i can get my full shape from before. I definitely recommend him! He even told me you can book your appointment online. So cool! I have FINALLY FOUND MY OC BROW BESTIE!!! read more

Benefit Cosmetics BrowBar - Before and after. Waxing done by Eric. - Cosmetics & Beauty Supply Near Me - Costa Mesa, California

Just recently stopped by benefit to treat my mother to a little pampering. The team was so welcoming. Not only did Jacqueline do an amazing job, but she took the time to have a genuine conversation with her. My mother felt beautiful and seen. read more

This is a review for Chris. I am so so picky regarding my brows and face. When I moved to OC 3 years ago, I went through several brow artists with a few traumatic experiences. I didn't know where to go or who to trust. Once I found Chris, I finally felt at ease. I have been going to her for about one year, every 3 weeks. She is competent and confident while also listening to your input and/or questions. She takes great care and time. I choose to have my brows tweezed (instead of waxed) because of all the medical grade skin care I use, and she tweezes so well it is as though they were waxed. She is also a great conversationalist and makes you feel welcomed and comfortable. Her own brows are perfection and never overdone. I want to go to someone who is their own walking billboard and has the brows I want. Other people can look frightening. She is a beautiful person inside and out. You want Chris to work her magic on your face! read more

I have been going to Lynn at the benefit counter at Macy's for the past 14 years. Covid has been a very difficult for my family and I am actually in the mist of planning my grandmothers funeral services. "Lynn" was gracious enough to fit me in to her busy schedule. She has a huge heart and amazing customer service my entire family now comes to her based on her customer service level of professionalism and huge heart. Not sure if anyone and Macy's management will actually see this but I hope that this gives a little shine to an amazing employee thanks so much for always working hard and putting your customers first. You can definitely tell she's not just good at what she does but she loves what he does.Way to go Macy's you definitely hired the best. read more

Benefit Cosmetics BrowBar - Cosmetics & Beauty Supply Near Me - Costa Mesa, California

I love all the girls at this location but I mainly got connected with Liza. She stared to do my brows and omg It's been the best decision I ever made. i haven't been able to find a place until now I love the place and for sure recommend it! -Kenia read more

Loved this location found my new go to brow spot in Irvine!! I'm beyond picky with who touches my eyes brows and Hannah did an amazinngggggg job!! Super clean location located inside Macy's I even upgraded for an eye mask while she was waxing my brows!! Would definitely recommend this spot! My brows continue to be perfection!! read more

Came to get my birthday brows. I came in a little past 7 and was refused service by Hannah. She was willing to do my brow up until I said it was my birthday brows ( they're free on your birthday) . Not to mention she said it would take her 15 min, by that time we would have been done. HAPPY BIRTHDAY as she counts the register.. Update:!! I fount a place that is opening till 9PM! It's called eyebrows by arline in orange. Check her out. read more

Lyn is amazing!! I am really picky with my eyebrows and my preferred shape is thick and straight. My shape is a little on the more unconventional/less common side so people always try to arch them. Lyn will actually listen to you and do her best to make it happen. I will never go to any other place because my eyebrows always end up looking perfect after every appointment. read more

Love going here to see Karina. She does such a great job with my brows! Everyone at this location has been super nice so you can't go wrong. Definitely recommend. read more

Chris is my go to and one of the best eyebrow people I've worked with. She's amazing and a very personable person. I wouldn't trust anyone else to do my brows but her. She always makes my brows look good and I'm always happy with the result. I drive all the way from Whittier for her in traffic, you should see her too. You won't regret it read more

Jackie was amazing and slayed my brows! Always wanted to try brow lamination and she is a true pro. Can't wait for my next appt

Jackie is absolutely amazing. I found my new go to girl for all my eyebrow needs. First time going to her today and she slayed my brows. Thank you so much! read more

Omg I think I found my brow lady!! I came in today pretty much was not ready for waxing since I always got my brows threaded.. I booked my appointment with Jessica because of many positive reviews of her.. Prior to the appointment or even during the appointment, I was very nervous and uneasy.. However, Jessica accommodated me.. She made sure I was comfortable during my visit.. She started out something called "brow-mapping", then went in with the "waxing" and then filled in my brows at after. I have to say, I am happy with the result.. I have never imagine my brows could turn out perfect like this.. Thank you Jessica.. I will be coming back to you read more

Need your eyebrows done? Jacqueline's your girl.!! She's new to this location but she's been doing my eyebrows for 4 years now. She's amazing at her job, friendly & makes you feel super comfortable. Jacqueline takes her time to make sure my eyebrows are perfect every single time. I definitely recommend her. read more

Jacqueline is new to Costa Mesa but I've been going to her for over 2 years at her previous location. I've decided to follow her because she's the only person I trust with my eyebrows. She's friendly and always make my appointment fun and enjoyable. I highly recommend her!!! read more

I enjoyed getting my eyebrows done here by Lynn and Lorena who know longer works here. However, the ONE time I tried a new person - I got the worst customer service experience by Janice, who was completely rude. I arrived 10 minutes early and checked in for my appointment with Janice. Somehow talking to two customers made her frantic and stressed out. She then told me to have a seat in Hannah's chair. When I asked which chair that was, her response was (verbatim) "you booked an appointment and you don't know where Hannah's chair is?" OMG. I wanted to respond with "NO B* because I've never met Hannah." Imagine how this woman speaks to new customers. read more

Diana was amazing. She was friendly, explained everything that was happening before hand. She mapped me out and was done with everything within 15 mins. No pain. To top it off I told her it was my birthday, the service for free. I had no idea since this was my first time at Benefit BrowBar I will be back!! read more

Benefit Cosmetics BrowBar - Brows by Diana - Cosmetics & Beauty Supply Near Me - Costa Mesa, California

I've been a brow bar regular for quite some time but the location in Irvine recently closed so here I was, looking for another brow bar and ended up here. My first experience with Hannah was not that pleasant. She said a quick hello and then just went right to work. No brow mapping, no asking me how I wanted my brows done, no nothing - just wax, pluck, tweeze wam bam thank you ma'am get out of my chair so I can move on, etc. Thankfully, she did a good job but I was freaking out the whole time that she was gonna screw up. For my next visits, I went with Janessa who is the extreme opposite. Super friendly, down to earth, makes you laugh and takes the time to brow map, review what you want and get the job done. I'm always in and out in 15 minutes and with brows that I love because I already know ahead of time what she's doing. Brows and stuff aren't cheap but the time and expertise is well worth the price so just suck it up. read more

After roughly 10 years of threading, I started to notice my brows were uneven so I came into Benefit and Adriana fixed my brows incredibly. After 2 months of growing post-Adriana I wanted to come back and tried Chris from the amazing yelp reviews. Chris is such a perfectionist and spent so much time with me to make sure my brows were prepped for regrowth and looking amazing. Can't rave about the service and quality enough! Worth every penny. You can't go wrong with Adriana, Chris or Eric!!! read more

Jessica was awesome! This was my first time getting my brows done. I found out I wasn't allowed to wax because I use Retin-A, so she had to shape my brows by tweezing and trimming. Jessica was very detailed and careful and made sure I was comfortable. She did a great job with shaping and finished with some brow makeup. Thank you Jessica! read more

I've gone to the same person 3 times and I love her work! My eyebrows are very nice and it doesn't take her long to do. She's definitely skilled in eyebrows. The reason I docked some stars is because after every wax, I break out like crazy! I've noticed that every time I go, she does not change her gloves in between clients and also handles the cash register using the same gloves!!! I wonder when she decides to change them. This also makes me question if she re-dips into the wax. Who knows but it makes me very uncomfortable. It's very unfortunate because I really love her work and her availability is great! read more

I really like the Brow Bar at Macys. The ladies are super nice. My first time I had Tam, 2nd was Tammy (confusing much?! haha), 3rd was Lynn. They did a good job and gave good advice on reshaping my brows and letting certain parts grow back in - I tend to get tweezer happy. I liked how they filled in my brows with the Brow-Zing. I finally realized that that stuff does wonders! Anywho, if they aren't busy the Benefit Makeup Gals give you a little makeover and I can try the latest products. I also went here for their Sugarbomb Makeup Event and I loved it! Free Makeover, Free Samples, Cupcakes, Candy, it was so fun :) Def this place has a soft spot in my heart but it is getting harder to fork up $20 plus tips for a Wax, hence I tried threading for the first time (Review below). read more

The only place I will have them touch my ever so precious brows! It might seem like I'm being dramatic, but, on the real, my eyebrows have taken a long time to ever be this perfect. I've done threading- NO BUENO!!! I've learned a lot about taking care of my eyebrows and I WILL testify that BENEFIT has changed my life!! Where would I be without you! Ps: ask for LORENA or JALISSA!!! They are my eyebrow fairies! Tips: $20 for waxing FREE BIRTHDAY BROWS! Wax is some form of pearly wax and it does prevent you from breaking out ( I get my sides and lip done) IN AND OUT! Park by Macy's. As soon as you walk in pass the shoes and you'll hit cosmetics. You can't miss them they're PINK! Call to make an appointment!! When dialing Macy's south coast plaza the quick numbers are: 2 for a list of departments, 1 is cosmetics, then dial 9 for benefit! Enjoy! read more

Benefit Cosmetics BrowBar - Where else would you go!? - Cosmetics & Beauty Supply Near Me - Costa Mesa, California

I have been going to the Benefit make-up counter at Macy's for over 5 years now. I don't return because I love the make-up, but rather, I love Lyn. She is the one and only person that I allow to do my eyebrows and I definitely pay for her expertise ($20 for just eyebrows). I like Lyn because even after going to her for 5+ years, she still asks me about shape, thickness and how much I want to have trimmed. She also gives me great advice of how to fill in my eyebrows and what color powder/wax to use for different looks. Overall she is amazing and I wouldn't go anywhere else! read more

Benefit Cosmetics BrowBar - My eyebrow shape one day after waxing with Lyn. Keep in mind I do not have full eyebrows and usually color them in. - Cosmetics & Beauty Supply Near Me - Costa Mesa, California

Natalie saved my eyebrows!!! Not only that but she is the nicest most careing person I have met in a long time. She has moved to the Brea location... And i will be following her read more

Changed my opinion about the Benefit Counter....11/24/13 Did not see any of the regulars I normally see when I went in to make a brow appointment with my birthday card from Benefit [was signed up from the ladies at the store] as well as purchase the "gimme brow" product and with that purchase I would receive a "free sample" of the mini sun beam. The kids at the benefit brow bar would not honor making my eye brow appointment let alone the free gift with purchase. They proceeded to tell me that is an online thing only...funny 3 of my GF's have ALL come and still do to the BBB and they each got to use their email gift card in the store...Serious what gives and why I am any different? Word will spread! read more

First time went to get my brow done at Benefit BrowBar in Macy's South Coast Plaza with Tina and she did a perfect job. Tina understood what I wanted right away and she was very courteous and patient. No one was able to give me the brow shape that I wanted so bad until now. Thank you Tina :-). You have earned a new loyal client. I will be back. read more

Lisa for the best eyebrow wax. EVER. Mind you, I'm really quite picky about my eyebrows and I even "try" to do it myself in between visits just to save money but after a few weeks I always find my way to Lisa. I've gone to a few other girls at the same brow bar but the results just aren't the same! When I first started going to Lisa (in 2005) I told her what I wanted & she did exactly that and exceeded my expectations! I didn't know my eyebrows could look so good! I know $20 is way more than what the waxing lady at your local nail salon asks for but I swear to you that the experience is worth it! When the waxing is over with, they cover you right up with some of Benefit's amazing products (I'm a big fan) so that you don't walk out of there looking like a damn tomato. read more