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Okemos, MI

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Benefit Cosmetics BrowBar

5.0 (1 review)
Closed • 10:00 am - 8:00 pm

Services - Benefit Cosmetics BrowBar

Makeovers

Makeup application

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11 years ago

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Mirabella Salon

Mirabella Salon

4.1(68 reviews)
0.3 mi
•$$

I am extremely frustrated and disappointed with my experience at Mirabella after years of positive…read moreexperiences with this salon. I booked a full highlight and haircut for noon, and on the morning of my appointment, my stylist asked if I could move to 2 PM to better accommodate her schedule. I agreed. After processing my highlights, my hair was washed and toned. My hair is very fine, but I have a lot of it, and it tangles easily. She then spent nearly an hour detangling my wet hair with an extremely fine-toothed comb, which I have never experienced a stylist using to detangle wet hair. At no point was I told I would be charged an additional fee for this or that the time spent detangling meant there would no longer be enough time to complete my haircut. After about 2.5 hours, my appointment was abruptly ended because the next client was waiting. I was sent home with my hair soaking wet and uncut and told I would have to come back another day to finish the service I had originally booked. I was then charged $225: $140 for highlights, $25 for additional product, $25 for toner, and an unexpected $35 "detangling fee" that was never discussed with me beforehand. I called the salon twice afterward because I was so frustrated with how this was handled. My stylist later explained that she couldn't finish my appointment because she had already pushed her next client back 30 minutes. I found that particularly frustrating considering I had moved my own appointment by two hours that same day specifically to accommodate her schedule. I understand that appointments can run long and additional product can cost more. What I don't find acceptable is adding an undisclosed fee and ending a booked highlight-and-cut appointment without completing the cut or even drying my hair because the next client was waiting. I was offered another appointment to come back for the haircut, but after this experience, I have no desire to return.

As a college student, do not go here. I got a haircut here that was meant to just be removing split…read moreends, I've never had a problem here until this. Over three inches were taken off and the stylist didn't blend anything, giving me extremely choppy uneven hair. The receptionist said they would refund me, but after three days they decided they were not going to do that, whilst insinuating I was not telling the truth about the haircut. I offered to send them pictures, they declined. 65$ haircut not including tip, and now I will have to pay even more money somewhere else to fix it. Mind you they did offer to let the same stylist try to fix my hair, but after being originally told I would get a refund, and then told they never said such a thing, I decided not to trust them with any more of my time and

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Mirabella Salon
Mirabella Salon

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Venus Personal Image - What is your best look ?Textured cuts vs. blunt cuts: Determining which one is best for you.

Venus Personal Image

1.0(8 reviews)
0.4 mi
•$$

I went in for a TRIM! Told the owner that I was growing it out, she immediately began to layer it…read more I started crying. She kept saying I must be upset about something else; it couldn't be her hair cut job. At the end... I hated it and told her that it was shaggy, uneven and now I wanted the long parts cut off to even it to the shortest parts. She refused! But said I had to pay for it or she was going to call the police and send me to jail. She called me crazy, all this after she prayed OUT LOUD for me as she was butchering my hair! She told me to go some place else to fix it! Do not go to this salon!

I had the worst experience the past two days. Let's just say, I'll never be going back to Venus…read moreSalon in the Meridian mall. I was charged $215 for this. $55 for a hair cut $75 for highlights And $90 for a color 1- I told her I did NOT want layers, and she gave me layers. Lots of short, choppy, horrible ugly layers. 2- she did not give me highlights like I asked. She just stuck straight, ugly orange blonde all over my head. Yet I was still charged for a highlight. And she put the red way too far up my head. Which is not what I told her I wanted I let her know I did not like what she did, and she just ignored what I said and told me it looks great. I did not receive a refund. So, I went over to Regis salon crying my eyes out and they are fixing this now. One of the stylists from Regis went back over to Venus salon to let her know I deserve my money back and tell her how unhappy I am, and the lady called me the Devil. Now let me give you a little back story on this. She is bat shit crazy religious and kept forcing her religion upon me the whole time I got my hair done. She prayed for me (which was ok) but then she took it too far. She forced me to read bible versus' aloud to her and very angrily told me that I "better apologize to God for not believing in him" She did not go one sentence without trying to force her religion upon me. I was very, very uncomfortable. So, not only am I out $220, my hair is horrible, I have to pay another salon to fix it, I have to damage my hair even more with chemicals, I have to get my hair cut shorter YET AGAIN, and the crazy chick called me the Devil. Let's just say, never go there. Ever. Like, at all. But thank you SO much to Regis Salons for giving me a discount and offering to fix my hair.

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Venus Personal Image - Coming together is a beginning, staying together is progress, and working together is success.

Coming together is a beginning, staying together is progress, and working together is success.

Venus Personal Image - Appreciate everything your associates do for the business. They're absolutely free and worth a fortune.

Appreciate everything your associates do for the business. They're absolutely free and worth a fortune.

Venus Personal Image

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His & Hers Beauty Bar - This phrase speaks for itself. Check us out at His and Hers Beauty Bar in Williamston, MI

His & Hers Beauty Bar

3.9(9 reviews)
6.5 mi
•$$$

I really cannot day enough!!! Every lady on this salon is amazing!!! They are great with guys and…read moreladies, kids or adults!!! I am very selective on who touched my kids and my hair. I trust these ladies and refer them to everyone I know!!!! Thanks His and Hers for all of your expertise!!!!hiwpam-1qyNku-wivfym

I did not actually manage to get my hair cut, so perhaps my review is too harsh. I am new to the…read morearea and looked at review sites and decided to try this salon, hoping I wouldn't need to try any others. Let's say I walked in today and HAD to try a different place because they didn't have my reservation and didn't even seem concerned. They acknowledged they made the reservation, but since they were busy they couldn't do it. They said I they had openings later this week. I left work early to get there and just getting the appointment took days and was more work than I generally want to do for a service. So, when they didn't apologize and couldn't honor their agreement, I left. (I was not rude prior to leaving, even then I just said it was too much work and I had left work early, so no I didn't want more of their 'service'.) Went less than a mile down the street to a much more upscale salon and was able to get my hair cut right away for a very reasonable price. Unless you need to be patriotic (there's a big flag behind the empty reception area) while getting your hair cut, or have time to be jerked around, go somewhere else!

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His & Hers Beauty Bar
His & Hers Beauty Bar
His & Hers Beauty Bar

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Benefit Cosmetics BrowBar - makeupartists - Updated October 2026

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