Poor internal controls and apparently overwhelmed. I received the wrong vaccine, and the pharmacy was more hostile than helpful when I tried to talk to them. read more

"Alena" was incredibly unprofessional with an even exchange of broken glasses. Also refusing to sell me a new pair until the patron behind me called her out. Should NOT be in a management position! Zero customer service skills! read more

Always a wait. Even if you're just dropping off prescriptions. Figure out your system. I miss Rite Aid.

They have now added a call center situation. So when I called 3 DAYS AGO and everyday in between, a human person ASSURED me that my medication was in fact being filled. NOPE. That person wasn't anywhere NEAR the pharmacy in question. How do I know if they actually send it to the fucking pharmacy or not???? Why is it a separate third party that they don't have contact with? Maybe for other areas of business this is okay- but with peoples medication and HEALTH. NO WAY. Hire people to answer your phones!!! HOLY SHIT GET IT TOGETHER read more

This is perhaps the worst Walgreens in all of America. In fact, the only time you should use this Walgreens is to marvel at how unabashedly horrific it truly is. Come in and imagine yourself to be back in pre-industrial times as you wait with pneumonia for over 24 hrs to have a simple antibiotic prescription filled. Find yourself with too much time on your hands? Schedule a vaccine appointment that will easily kill off about 6 hours of your day. For those craving more of a spooky thrill, come and try to communicate with the staff. You'll instantly be transported to Dr. Frankenstein's laboratory where his minions communicate in grunts and gasps of air as they shuffle about miserably carrying out something that is supposed to resemble work without actually doing anything. Before you leave, make sure to take a selfie with one of the numerous the "help wanted" signs that remain up constantly. You'll for sure want to commemorate the time you, much like Dante, escaped from the seventh circle of hell that is this Walgreens. read more

The pharmacist was rude, very condensing and very unpleasant. Why is a pharmacy a pharmacy? To fill prescriptions and service its customers. Answer the phones and treat your customers like you appreciate them. If you are over run with injections and can not fill your prescriptions hire more help. Don't take it out on the customers. No parking, only two people at a time behind the counter and the customers suffer for no communication. Customers don't have to take being treated like that. We are your paycheck. Without patients there is no you. You don't have to take mistreatment why should we? I've read other reviews and I agree 100%. This is the worst Walgreens I've ever been in and that's saying a lot. They wanted Rite Aid's scripts but they sure as heck don't want the customers. The employees always give the excuse they are overwhelmed. HIRE MORE PEOPLE. What's happened to customer service in any field anymore? read more

They continually refill prescriptions I don't take or want! I have spoken to several pharmacists to get the unwanted scripts off my profile, and they say it's all fixed. I call in 3 scripts and have my husband pick them up, and he comes home with 6 scripts !!! They'd good for a couple of months, then start the bs all over again. And then don't take them back, of course, so you're stuck with a lot of unwanted pills!!! read more

My husband and I visited this Walgreens twice recently -- once on April 27th and once on Sunday, May 10. Both experiences were terrible. Because of the COVID-19 outbreak, I waited until the second experience to write this review in hopes that my first visit was a fluke. The store is very clean, and for that I give the store 2- stars. However, the employees do not wear masks and do not stay 6-feet away from you. I realize a complete 6-feet is difficult to achieve most of the time, however, there were three employees huddled together in an aisle and I needed a personal care item in the middle of the aisle and started proceeding down the aisle. The three employees stopped huddling, and one barked at me and told me that if I needed something that they would get it for me, but I didn't feel comfortable telling them what I entered the store to purchase and talk them through picking out the brand, etc. that I wanted. So, the employee marched to the intercom and had played over the speaker that customers need to stay 6-feet away from employees because of COVID-19. I took my items to the pharmacy and purchased them from an exceptionally rude woman who felt it necessary to audibly judge me on my medication I was picking up. And as I made my way to the front of the store, I noticed some clearance canned goods I wanted to pick up for the food pantry -- where again, 4 employees came and huddled next to me (shoulder to shoulder) and talked about the placement of maple syrup. Two of them weren't wearing masks. My husband went into the store on the next trip on the 10th, and he said that the gentleman at the pharmacy was exceptionally nice, but people in the store were, "wearing their masks like earrings" -- beyond frustrating. I don't typically go to this Walgreens and I don't think I'll be back unless I absolutely need a medication. read more

The only reviews here were very old, and didn't represent this store very well. This is a good location. It's clean and convenient. The people in the pharmacy work hard. They were awesome during Covid; under appreciated front line heroes! I've used this place for many years now, and I have had 99.9% good experiences. read more

Not sure if this Walgreens is new, but it's super clean, well-organized and has all the friendliness I'd expect in my home state. Make sure you get a rewards card if you don't have one. read more

This pharmacy is awful! My husband and I have been going to Walgreens in Monroe for the past 9 years and we recently moved out this way. Since we have been using this pharmacy they have made multiple accounts under different addresses for us and always say they'll "take care of it" but don't. So half the time they "can't find" my prescriptions. Plus they've been charging me for my prescriptions for the past few months and told me that it was my co pay when come to find out the woman in glasses just put it down as "no insurance" when a medication needed authorization instead of doing her job. I have had nothing but problems from this pharmacy and today I was told my meds would be ready in an hour. And hour and 20 minutes later the woman told me "sorry" and they would be ready in a half hour. Ran errands and came back 45 minutes later to be told "come back in an hour" When I explained to her that I've already been waiting for 2 hours the woman in glasses interrupted us and very nastily told me she told me on the phone 2 hours not one. I said either way it's been over 2 hours now since I talked to you she said "I don't know, I don't remember. Drive around for 15 minutes and I'll try and get them" Sadly this is the last day my family and I will be using Walgreens.. read more

Their customer service is really slipping. Tonight, one of the technicians gave me the "there is only two of us here" excuse. I never see more than two people there anyway. There is a long wait just to even drop off a prescription and my last wait time was an hour and 20 minutes. Three times in a row of bad service means time to change. read more