I just had a delivery of drop ceiling materials dropped off at our house…read more I immediately went outside to request if they could place the materials in the grassy area on the other side of the driveway and to not block the garage. Chris from EH Builders Supply asked where the materials would be used where I told him in the basement. He said if they could open the windows, they would be willing to just place the materials directly into the room via the windows and garage. How awesome. Everything was neatly place into our room in a matter of 10 minutes and they were well on their way. Chris was friendly and personable, a pleasure to work with. Thank you!

DO NOT TRUST!!! East…read moreHaven Builders Supply was very difficult to work with. They gave us a quote for granite counter tops on a new construction house. After we closed on the house they provided a bill to our builder with a different cost. We had to pay the builder since he had already paid for it, though when I tried to clear up the manner with the supplier he refused to acknowledge the previous quote then threatened me and informed me there was nothing I can do and no lawyer would help in this manner and I am out of luck. I felt like I was treated so unfairly and robbed out of what should have been a wonderful experience. DO NOT WORK WITH THEM!

I went in today to match a bathroom vanity that I purchased to a paint for a piece of furniture I…read moream painting for the same room. The guy at the paint counter (Bryan) took the time to work the color. I am thrilled with the outcome. In the photo I have attached, notice the drawer on the step stool. That's what I gave him to match.

This is the second time we were sold the wrong color paint one was Rex terrier and now we just…read morere-decorated our foyer and hall our painter brought in the can of paint and the numbers for what we wanted. It's the same color. Our daughter has well he brought it home and he painted and the more we're looking at it, we thought it was way too late. Then we went to our daughters and realized we had the wrong color on our walls. Our painter went back. They gave him a real hard time and gave us a free can of paint. Meanwhile, we have to pay the painter to repaint. I think that is totally unfair. It is their fault and they should reimburse us the cost of the Painter.

Marco and Justin helped us find the right oven and took the time to answer all our questions on…read moreinduction versus convection and across all the different brands. We bought our oven on Saturday and had a seamless installation on Tuesday. Lucky for us the oven we wanted was in stock! The purchase process and installation, including hauling away our old oven was seamless. Thank you!

I was delivered a used grill. Unbelievable. I called but was told to wait until the salesperson…read morereturns

I rented a woodchipper for a Boy Scout fundraising event. Chatfields was so nice to rent it at a…read moresevere discount as a community service. Boy Scout Troop 1607 cannot thank you enough for the timely delivery and flexible pick up. You guys are the best!!!!

I use the power equipment department regularly ONLY because the next closest is Newtown. The…read moremanager down there is an arrogant prick, who thinks he is just too cool and has NO PLACE in a service roll. I'm guessing they do well despite his presence, as they're the only game in town. I would avoid if I could.

We had a pleasure of contracting Mr. Shower Door in Stratford, CT for our bathroom project…read more We were blow away by efficiency and customer service we received. Every person we interacted with was polite, professional and customer centric. We understand challenges that these days bring, whether it is supply chain or staffing issue. However, the entire process was flawless and the project was completed as promised. We highly recommend this business.

They don't really want to sell replacement parts…read more The simplest order for frameless door gaskets was met with multiple trips because they didn't look at the thickness of the original parts. They couldn't see the difference between 3/8" and 1/2" and they blamed me for their mistake. The Owner thinks rigid plastic shrinks. I'm blind, I wouldn't be able to see the difference, but it's my fault! Total waste of time.

The Stamford CT store was great. Everyone was very nice and courteous. Jossette worked with us on…read moreinformation about the different products, she was patient and offered great advice and Dawn was wonderful. Dawn, especially, really helped us on getting the best deal and price and they didn't rush or pressure us into the sale but spent a lot of time with us to get the best product at the best price. My husband and I walked in just wanting to research the quality and prices, but after walking around the store and talking to Jossette we decided to buy the the table with six dining chairs. Then Dawn started working her magic with the numbers and we ended up adding a patio set, sofa, and even pool loungers. All came out a such a great price thanks to Dawn. Dawn needed to leave but stuck around to help us until we were finished with our purchase and was such a lovely person, I would highly recommend this store! K & H Morales

We were in the store for 20 minutes and no one said hello or asked us if we needed help. There were…read moretwo ladies working there and they didn't even acknowledge we were in the store. I wouldn't recommend this store and the options were not great either. They need better customer service to sell what they have.

I purchased a television and HAD AMAZING HELP AND SERVICE from employee by the name of "Rob Rice"…read more He was extremely respectful, polite, and extremely helpful. I would like to see this individual manage this location because their is no doubt in mind o That he is going to be the glue that he's th. Mat location together and get it to the next level!!!

I was looking into a tub to shower conversion. Jacob came to my house and explained the whole…read moreprocess. I like that he did not pressure me at all. He had me come down to the showroom and showed me different options. I was very pleased and happy with my decision. I highly recommend Jacob and bathfitters.

Bath Fitter of Milford, Ct redid our old shower. Jeff, the installer was professional and a…read morepleasure to have in the house. They installed a beautiful shower which transformed the bathroom into a deluxe spa. We highly recommend this company. The price was right and most reasonable of all those we investigated. They also, in the process, cured a long standing leaki coming from the old shower. We highly recommend Bath Fitter, without any reservations.The Snaiders