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    Benchmark Transitions

    3.1 (16 reviews)
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    4 years ago

    This is such an amazing facility. My brother participated in a program here and it truly turned his life around.

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    Review Highlights - Benchmark Transitions

    I can absolutely say I would not be where I am now if it weren't for Benchmark's highly competent and compassionate staff.

    Mentioned in 2 reviews

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    Clear View Behavioral Services

    Clear View Behavioral Services

    1.7(19 reviews)
    0.1 mi

    I'm so sad my therapist moved to this location…read more The most egregious issue is the erroneous billing and lack of follow through in correcting it. I got a text message during Thanksgiving dinner saying I owed money. Why text on a holiday? The place isn't even open that day?? I put in a request through their website for the bill to be corrected explaining I paid the co-pay (you pay before you see the therapist) and that no one communicated any change in network or fees. (Ex: $35 copay but they said I owed over $100!) I also suggested to not text people getting therapy for money on a holiday. No one responded to me. Maybe their website inquiries aren't read. I wouldn't be shocked. So, I called and left a VM. I got a call back the next day just quickly saying to disregard the text and that it was a billing error between them and risk management. I thought this was okay. Mistakes can happen, 'tis the season! Be thankful it was resolved and no harm beyond a little stress. But no...!! Today, Christmas! First one with my son, just getting him to nap...and another text for the same balance?!?! What??? I sent the handy "stop" reply so they cant bother me again. But it's so insulting and aggravating. After saying it wasnt even a valid bill and to ignore it...I get the same message on the very next holiday?! Not any day in between?!?!? What perverted person automated their system to send these on holidays exclusively?? Besides their mismanaged billing, the building itself is so strangely used. The lobby has barely any seats now because they decided to curtain off most of it and let support groups meet there. Seems fine, right? Until you are waiting in the cramped lobby listening to the issues the group members are having as if you're part of it!! Family problems, marital problems, money problems... The staff has like ambience and a TV or radio going on so it's an annoying jumble of noises that only block out the receptionist and not the group. It's like the Wizard of Oz, ignore the people behind the curtain! The rooms seem to just be up for grabs because we never met in the same office. And some didnt have AC so you'd be sitting there with just a tiny fan blowing while trying to get therapy. I never blamed my therapist and for the first few visits at this place I thought it was temporary. I imagined it was a new group setting up shop and on the way to be streamlined and relaxing! But...it seems to just get progressively worse. To end on a happy note as it is christmas, the parking is convenient, it has nice streets to walk down, it's close to the freeway, and it's clean.

    Awful place. I've been going there as a patient for a few years now and when I switched over to…read moreKaiser, but wanted to keep the same Dr from Clearview they needed authorization. Makes sense. So I called Kaiser and asked them to send authorization over, and Clearview claims they never got anything. Did the same thing again, and Clearview still claims they never got anything. They made me go through all these loop holes due to their lack of organization....so finally after about a month in a half later, when I've completely ran out of my meds, they called me and said they got authorization. About a couple weeks later, I get this random $300 bill. Asking what it was for, they said that they weren't able to get authorization from Kaiser. Like really WTF..... makes absolutely no sense. I do not recommend this place to anyone, and I also should of read these reviews before I decided to be a patient because the reviews don't look good at all.

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    Clear View Behavioral Services - Text messages asking for incorrect bills to be paid were sent on holidays!  Proof I called and got a callback before the christmas text.

    Text messages asking for incorrect bills to be paid were sent on holidays! Proof I called and got a callback before the christmas text.

    Clear View Behavioral Services

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    Benchmark Transitions - rehabilitation_center - Updated May 2026

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