1. Benak Service

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Western Springs, IL

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Benak Service

4.9 (32 reviews)
Closed • Closed

Services - Benak Service

Auto steering and suspension repair

Oil changes

Routine automotive maintenance

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Recommended Reviews - Benak Service

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5 months ago

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3 years ago

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2 years ago

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5 years ago

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3 years ago

Have been using Benak for 20 years. It provides a small town, personal environment with up-to-date, professional service.

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3 years ago

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8 years ago

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6 years ago

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4 years ago

Have been going here for years! The repairs are always spot on, and the staff is fabulous! Keep up the great work :)

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17 years ago

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14 years ago

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8 years ago

Mike Howard is the best auto repair customer service oriented business in the western suburban area.

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Mike H.

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9 years ago

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6 years ago

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12 years ago

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7 years ago

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6 years ago

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9 years ago

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12 years ago

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9 years ago

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8 years ago

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8 years ago

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17 years ago

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Mike H.

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16 years ago

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14 years ago

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9 years ago

I have used Beank's Auto for all my car repairs for 20+ years. Very convenient, reliable and honest. Highly recommend!

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10 years ago

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13 years ago

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13 years ago

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Review Highlights - Benak Service

“Mike was able to save me a substantial amount from the original quote by saving a part instead of replacing it.”

Mentioned in 7 reviews

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Discount Tire

Discount Tire

(127 reviews)

Awesome shop! They were kind of busy but did a great job communicating and setting expectations…read more They also were able to price match my tires.

*DO NOT GO HERE FOR TIRE REPAIRS* GO TO BELL TIRE ACROSS…read moreTHE STREET I came here last year after getting two nails in two separate tires. I was told one tire was repairable and the other was not. When I asked to see the "unrepairable" tire, I was shocked--they claimed a nail in the center of the tire couldn't be repaired. That made no sense, since the center tread is actually the best area for a plug or patch. They then said that while shaving the inside of the tire to apply a patch, they found exposed steel wire. They blamed the nail, but the nail wasn't nearly thick enough to cause that. I pointed out that the wire was showing because they shaved too much rubber off. Their response? "We need to shave it down to assess whether it's repairable." So they shaved my tire until the steel belts were exposed, then told me I needed to buy a new tire. Convenient. This was a one-year-old tire. I ended up having to buy a replacement. When I asked to keep my old tire, they were oddly reluctant, but I eventually got it back. Fast forward to this year--I get another nail and return because the tire I bought from them was still fairly new. Once again, they say it's not repairable. I asked why. The technician said their square internal patch was too big and would slightly touch the sidewall. I asked if they could trim or modify the patch--no. I asked if they used tire plugs instead--also no. How does a tire shop only have one repair method? I then pulled out the tire they shaved down the year before (which I still had in my trunk) and asked the technician if that tire was repairable. He immediately said, "100%--that's the easiest spot to patch." I laughed and told him that this exact shop told me last year it was impossible. He looked shocked and brought it to the manager, who also agreed it looked repairable. They tried again and came back claiming it couldn't be repaired because there was "wire next to a plug." Tires do not come with factory plugs, and I never plugged that tire myself--nor did Discount Tire ever plug it. When I looked at what they called a "plug," it was clearly just rubber. At that point, I had enough. I asked them to put the tire back on with the nail still in it so I could go home. Guess what? I plugged it myself with zero issues. Bottom line: Discount Tire told me--twice--that my tire was "not repairable," and both times they were wrong. This place just wants to sell tires. Save yourself the headache and go across the street to Bell Tire instead.

Firestone Complete Auto Care

Firestone Complete Auto Care

(33 reviews)

As a girl who drives a lot but doesn't know much about cars, I stopped by because my boyfriend and…read moreI were in town for a project and.. my change oil light had been flashing for a bit.. Chris greeted us and was friendly and professional. He was very transparent about time and gave us an estimate on how much it was going to cost before they started on my car. I was impressed by their attention to detail, as they found a couple of other issues that needed to be addressed. I appreciated that they didn't pressure me into getting the additional work done right away. Instead, they took the time to explain the issues to me in a way that I could understand and told me my options/how long I could go without having to get it done.

We live nearby and have been using Firestone Tire in Hinsdale for all of our tire needs for 20…read moreyears. Out of town guests had a flat tire on Monday (day after Easter) and told them to go to Firestone Hinsdale when they told us other places quoted them 3-4 days to fix. Firestone Hinsdale said they could have the tire fixed by the following day/Tuesday if we paid an extra fee to have the rim personally delivered to Firestone, which we did. Tuesday rolls around and we were told the tire and rim would now not be ready until Wednesday but assured us Wednesday morning it would be ready. At 11:00 a.m. Wednesday morning, we had hear nothing so called and were told the rim was "10 minutes away and the tire would be ready within an hour after the rim arrived". TWO HOURS later we still had not received a call that the tire was ready. So we called and were told the rim took longer than expedited to arrive and they have no control over what information they were given so that was their third party contractors fault. He then went on to say they were very busy now, there were several customers ahead of us but they could make sure the tire would be ready some time today. When he was kindly (I was in no way being rude) reminded of the numerous different time frames we were given, he became quite irritated with me, and at no time was an apology ever given regarding the delays but quite the opposite. Excuse after excuse was given that he cannot be responsible for problems caused by their third party contractors (but yet never called us to let us know the part was delayed despite the additional fees we paid to expedite it), that we are not his only customers, and they "cannot just stop work on the other customers who have appointments" in order to fix the tire. I explained we were not expecting special treatment and that our appointment was actually two days prior. We were expecting the work to be done when originally quoted and even then when an additional day was added on we were not upset at all. We are reasonable people. But by day three and timelines quoted continued to repeatedly not be met, no communication from Firestone unless we called them, no apologies for the repeated missed timelines, and then acting as if we were in the wrong for expecting communication and transparency of timelines, is when I decided our business clearly will be much more appreciated elsewhere from now on.

A-Team Tire & Auto - A-Team Tire & Auto in Countryside, IL is a family owned and operated full-service auto repair facility.

A-Team Tire & Auto

(54 reviews)

Two trips here in the last year's time. Reliable, Patient…read moreand Quick. Good team of people. This is our family mechanic going forward. Best in the area.

Extremely Disappointing Experience…read more I took my vehicle to A-Team Tire & Auto on Joliet Road because my A/C was working on and off, sometimes blowing hot air, and the A/C fan was making a loud, unusual noise. What followed was a nightmare. I went back four times and spent almost $1,400, yet the loud fan noise I originally complained about was never properly addressed. I eventually had to take my vehicle to the dealership and spend another $250. What made the situation even more frustrating was that when I brought the dealership receipt back to the owner, the original complaint about the loud noise was nowhere on A-Team's invoice. I clearly mentioned the noise from the beginning, the manager heard me describe it, and even commented on the issue. For that complaint to somehow not appear on the paperwork afterward seems pretty fishy to me. A few weeks later, I also noticed that my dashboard A/C vents were damaged. When I brought this up, I was told by the manager" They wouldn't have had any reason to mess with the vents." Pretty interesting to me how you wouldn't have a reason to mess with my vents, when the whole reason for being there was no ac/ ents blowing hot air and noise coming from fan... And after all of that, the A/C isn't even blowing cold. After four trips, nearly $1,400 spent at this shop, another $250 at the dealership, and all the frustration I've dealt with, I still don't have an A/C system that works properly. I'm extremely disappointed with both the service and the lack of accountability. Based on my experience, I would absolutely not recommend this shop.

Benak Service - autorepair - Updated October 2026

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