I had screw in my tire, great service, great team , I was out within an hour. Courteous and helpful!!! read more

Not a good experience. I wouldn't recommend this service to any owner of custom/upgraded rims especially black rims. Problems experienced as the following: 1. All four rims are scratched when the technician use a the metal bar to pry the tires off the black rim. 2. One of the tire was mounted in the wrong direction. 3. One of the tire had 35 psi vs the rest is at 44 psi. Note: 42 psi is recommended not 44 psi Pros - they offer free alignment inspection. read more

I highly recommend Discount Tires in Countryside , my tire pressure light went on Christmas Eve. I went over there before they closed. The guy checked the tires and make sure the proper air was in it usually that would take it off after driving a little bit, but it did not so I came back after Christmas and got another guy at discount tires and then he then recheck the tire pressure then he checked the sensors which were all good and then he got someone to reset the pressure which all tires were fine the service here is incredible all of this at no charge because I bought tires here I would highly recommend discount tires and the service like I said is incredible, it definitely made me feel much safer knowing I could go to discount tires and get the job done correctly Noreen Lally read more

Great work and reputable auto shop, good location in Hyde Park had a waiting list but was worth the wait. I think Audi would have charged me double for the work performed, I will return again if needed read more

These guys are so dang efficient, I love it. I had a flat which to my surprise they didn't charge me for. You get a tracker text when your service is complete. It took them like 30 minutes. Kind, fast, focused. I tipped, you should too. read more

Carlos and Adam very courteous and professional , service was fast and reasonable priced Y read more

I absolutely recommend the service is quality. It is an excellent place for repairs and they always take care of me like I am family. Thanks for fixing my brake light. read more

amazing both Hujo and Dennis for there awesome customer service and explai everything to me when I purchased my car

My experience was great! I was greeted inside the store and put my name with scheduler there. I sat down and within minutes I was called on by Emily. We went outside to look at my car. She did her all her business tasks on the car. We went back inside. She took me over this board and showed me all the pictures of cases that go wrong if not taken care of. I got my new tire and windshield wipers replaced. Emily as well took me how long it was going to take to replace my items on the car. It work was completed under the time she told me! If you want quality work and fast! I had the whole day to myself. No waiting there for hours!!!! Emily is a very great technician there! Very happy. read more

fast and great servervise nice people to deal with came to me to fix my flat at my home in brookfield

Got my car aligned and tires rotated and balanced for a good price. They're professional, have good communication, and fast service.

I was on my way to Colorado on Sat. and found that I had a nail in my sidewall. They were open but busy (8:30 am) and they were very nice and took care of us buy getting us in and out within an hour and we made it back by 11:30pm. Thanks Eric. Noel T read more

If I could give this place a zero, I would. I went here to get all my tires changed, and all my sensors. I get my car back and the spare cover on my rav4 is scratched to hell. My tire pressure light is also still on, so they clearly didn't fix all of those! When I contacted them about this they said their insurance company would get back to us in 2-3 business days. Spoiler alert, it's been a week! What makes this especially bad is I'm driving it 14 hours across the country for college, and I would prefer it to be safe for that journey. read more

I pulled up outside needing a patch/plug job done on a tire due to running over a nail. Eric met me outside and asked how he could help. When I explained to him what the problem was he told me that they could fix it with no problem and no charge!! Absolutely will go back if needed and highly recommend. They were fast and efficient- extremely professional. read more

horrible.. they don't anything they advertise. they advertise "free patching" went twice with two different vehicles wouldn't patch either one. both times different excuse and made my wife wait almost an hr to do nothing... they just want to sell you tires if your not buying theyre not helping read more

They are very professional, the quality of work is great and they communicate what is going on.

Staff was so friendly. I feel bad that I don't remember his name properly (either Aaron or Eric) but he was so professional and sweet. Fast service and reasonable prices on top of great customer service. read more

Discount tire did a good job and do not see any issues with the wheels installed. Only know is the wait time, was not informed of the wait until after the purchase and since I don't live in the area I had to Uber home and back. I dropped off the car around 12PM and car was not ready until 3-4PM. This was on a Thursday. Overall I'd recommend asking the wait time and you should have no issue coming in and out. read more

Discount Tire - Michelin - Tires Near Me - Countryside, Illinois

I brought my car in for a flat tire! Luis was super helpful! I also got my tires rotated and balanced for a super low price! I was willing to wait, services were done in under 45 minutes total. I did make an appointment, but expected to wait at least an hour. I am always very amazed by their fantastic service. All the employees seem very knowledgeable and friendly. Would highly recommend! read more

I've had nothing but professional and friendly service at any Discount Tire or America's Best Tire (other states but sister company). Every time I go, the service has been top-notch, reliable, and quick. I had a slow leak in my driver's front side tire since going to Toronto a month ago, and since then I've kind of neglected it by just adding air to my tires. I barely drive, and unfortunately this location is the closest to me even though it's over 16 miles away (you guys need a location in the city!). I couldn't make it here after work since their hours are until 6pm during the week, so I finally had a Saturday morning I could make it out to Countryside, IL. Glad I came here cause there was no wait and I was out of here within about 20 mins! read more

Discount tire by the name is exactly what I paid compared to other chain tire stores. I did compare with nearby stores and DT had far more selections. I bought a pair online and made my installation appointment right after the purchase. On the day of the installation, I parked the car and went in for my appointment. There was a line to get checked-in but eventually I made it within 5 minutes of getting in the door. The sales person did try to upsell me on matching tires for 4 wheels but I opted with the two that I wanted. I was able to wait for my new tires as promised with the time of 60 min. What made my time there seem fast was that I was able to watch the entire installation from the waiting room since you are able to view all the bays. I do recommend this place for all tire needs and yes, they do patch up flat tires. read more

Just got some work done there yesterday and the guys were great! They were quick, answered all my questions and got me in and out. Ari- one of the guys that works there is the BEST! I'll definitely be coming back here exclusively over other DT locations because of the service. Thanks guys! read more

Jeff was the one that helped me,. Really good guy. Incredibly helpful. Humbling because I'm broke at the moment, and he was trying to help me negotiate to my favor. He went way above and beyond help. The car was taken in no problem. Stupid pothole. read more

You make an appointment, you still wait but service is great. Most fixes are free I would recommend

Ever have a massive, public menty b in a dark parking lot? I did and it was ugly. I was feeling super overwhelmed earlier this year and I absolutely lost it. I had one of the ugliest, most obscene, most out of control sobfests of my life. There was an absolutely lovely employee at Discount Tire that saw me, really saw me, and was so unbelievably gentle, kind, and understanding. I cannot begin to describe how appreciative I felt, having someone see how overwhelmed I was feeling and approach me with such quiet, solemn respect. He explained what my car needed, the cost, with no pressure, and no judgment. I will forever be grateful that in that moment, a wonderful human being understood that all I needed was gentle kindness. Thank you. A thousand thank yous. read more

I was there to purchase 4 new tires. Staff was very helpful and explaining my options and helping me pick a good tire for my 2014 Elantra . Also the price was great and they were very efficient and got me out in an hour ! I would highly recommend this store if anyone is looking for new tires or any type of service whatsoever five stars in my book ! read more

First time coming here and it was great. I was assisted right away and guided into making the right decision for my tires. I was offered credit financing which was helpful for my situation. The value for the tires were nicely priced too! I was able to go to the gym while they worked on my car. I received a text with to track the status of my car. It said it would be ready by 2:15pm and they called me at 1:50pm. Even though the place with packed, the service was quickly done sooner than I thought. Would recommend and come back here again ! read more

Made an appointment to come here at 4pm on a Tuesday. I lost track of time and got here at 425. I was greeted and checked in with no problems. The employees here are nice and patient. The phone rings every 5 minutes and people are coming and going like it's a gas station. They have cold water bottles and coffee to serve while you wait. The waiting area is large and clean with multiple outlets for electronic appliances. My tire rotation was done in under an hour. And since I got my tires from here, no charge. I have always been impressed by this company and will continue to use their services nationwide. This location though, is great! read more

Honestly can't say enough good things abt this Discount Tire, from the Manager on down, they always step up. Forget amazing customer sevice, they have amazing prices to boot!! I'd recommend the LG rd Discount Tire location against any other establishment in the Southwest Burbs. They just reallt take care of ya, u will not be disappointed read more

Phenomenal service. I skip the store that's near my house to come specifically to this location. Dave is great, always attentive, and really educates me on the process and product. For as many people as they see at this location, they still manage to somehow remember their customers. I'll buy products here over my dealership because I trust Dave and the team. Exceptional location and service. read more

Discount Tire - Tires Near Me - Countryside, Illinois

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Just want to give a big shout out to Discount Tire Asst Mgm Dave Alvarez. After waiting an extremely long time for service, during a very busy time, Mr Alvarez apologized & explained that there were a couple "unanticipated problem cars" that took more time then expected. When he did get to my car that was waiting in the queue, he explained the time delay, was considerate & respectful, & accepted resposibility for the delay. Most importantly, he offered to compensate me for the wait, by providing a "discount" & guaranteed the service. I really couldn't ask for more, since this is something I did not expect. All & all, I was very please with the technicians & service. The best manager ever... well respected, considerate & fair. Thank you Mr Alvarez & Discount Tires. In the infamous words of Arnold Schwarzenegger, "I'll be back." read more

Holy Guacamole! 5 years ago, someone stole our spare tire by cutting the cable that held it under our Mercury Mountaineer. We had to buy a new rim, a new tire, and a new cable hoist. And for the past 5 years, that new rim and new tire have been hanging out under the car, doing nothing but giving us a bit of peace of mind that if we ever got a flat tire, we had a spare. Welp, it turns out that we've had a false sense of security all these years. When we bought the rim, the Discount Tire computer system specified one that doesn't fit on our car - the hole in the center of the rim is a wee bit too small and you can't get the wheel onto the axle. "Wait a minute," you're saying. "Discount Tire sold you a rim that didn't fit your car, and you're giving them a 5 star review?" The thing is, the folks at the Discount Tire store in Countryside sold us the rim their nationwide computer system specified. Heck, when I was there yesterday, their system still said the rim I bought 5 years ago was the correct rim for our car. So whichever Countryside employee sold me the rim 5 years ago wasn't at fault, the blame rests with whoever listed the rim in their nationwide computer system. I'm giving the Countryside store a 5 star review because I fully expected all kinds of hassle about replacing something I bought five years ago. And instead, everyone I came in contact with (both on the phone and in person) had a super friendly attitude, was extremely helpful, and treated me like I was their favorite uncle. There was absolutely no hassle (and no charge) getting the rim replaced. With this kind of customer service, I guess it isn't surprising that they were extremely busy while I was there. I saw a lot of cars moved in and out of the service bays, saw a few technicians jogging from one place to another, and even saw Dave, the service advisor who entered all my info into the computer, lend a hand changing tires. But even with all that focus on getting tires done as quickly as possible, whenever I spoke with an employee, they gave me their full attention and took their time answering whatever questions I had. Even Anibal, the tech who did the work on our car, made me feel that at the time he was working on my car, it was the most important vehicle he would work on all day. read more

I've never been great at driving nor with cars in general, so it was kind of a pain in the ass to drive around with a blown out tire. When I finally found this place, I was really impressed by how professional and kind everyone was. I don't get that a lot from auto repair establishments, so it was really nice. They were able to help me find the best tires for my car and install them for me as quick and efficiently as they could. Establishment was clean, spacious, and adhered to COVID-19 guidelines (if anyone was curious about that last point). The next time I get my tires replaced/fixed, I am definitely coming back here. Thank you guys for being super awesome to me and my car. read more

Showed up for appointment a day later because they are always busy. Guy tells me they have the wrong apt time and sends me away and won't make another appointment with me. I got a nail in my tire, and have paid for their tire warranty to cover such things. Don't waste money on warranty, it just puts you at the bottom of the list for service. This is far from my first unhappy experience with this place, just happens to be the.most impactful. read more

Want to highly recommend excellent service of Joe and the team and DT countryside. Called a bit after 3p on a Saturday with a screw in the tire with a fast leak; was fixed by 4:45! They were very nice and professional. I always buy all my new tires there for the great value, advice, and service! 5/5! read more

A couple of weeks ago, my low air tire light came on and I went to Discount Tire's free tire fill-up service line. Eric found that I had a mail in my tire and said he could fix it right then and there. After only about 25 minutes, my tire was plugged at no cost to me. I couldn't believe it. Thank you, Discount Tire! read more

Brought my car in for 1:30 appt 7/26 its first rotation since 2020 purchase of 4 tires. David was my Sales Associate. Note i asked if car needed an alignment when i bought 4 new tires Feb 2020, they said no not at this time. On Sunday 7/24 I discovered a new slow leak in passenger side wheel and asked that they look at it when rotating. Upon inspection of the vehicle they said that the rim was cracked and insinuated that I had knowledge of this problem and knowledge of a need for an alignment. Apparently my alignment was off and it caused the balding of two front tires. With small crack rim on aluminum rim and balding of side nothing could be done and tires were put back on. David did absolutely nothing to support my safety or direct me to a solution for my problems. He basically said that since I was not interested in buying anything that day he had nothing to offer. David insinuated that I didn't maintain my vehicle when I in fact was just was at my mechanic one month ago. What I am most upset about is discount tire didn't even fill air in the tire that was low on air they just gave me my car back as is. I am mediately went to my mechanic on 47th street who saw that there was only 20 pounds in the passenger side tire and gave me references to find a used rim. Get yourself a mechanic who cares about your safety these tire shops do not! It's all incentive based care during "free rotations" read more

Discount Tire - Would you think this rim was damaged??? - Tires Near Me - Countryside, Illinois

I understand there is a pandemic and a lot of businesses have to shift to accommodate customers but if I make an appointment for 12:30, why at 1 have I not been serviced? read more

Very disappointed in my visit today. I have had a slow leak in my driver's side rear tire and brought it in repeatedly for air. On my last air fill, the attendant said I should make an appt. to have the leak fixed, so I did. He also measured the tread on each tire and said the tires were fine, but I should probably replace them in 6-12 months. Today was my appointment. The salesman looked at my tires and pointed to a SEAM and said it was a crack going around the entire tire and that I needed new tires. I explained to him, the tire he was looking at was NOT the tire with the leak. He said "well, both tires have a crack going around the entire tire" and he would not fix the leak because he did not want to be held liable if something happened to the tire since I was unwilling to purchase new tires. I explained that I was not in a position to buy new tires and he tried to offer me a payment plan. I know that he was trying to prey on my naïveté as a female. We have used Discount Tire for ALL our vehicles and have never had an issue. This salesman did not want to waste time fixing a leaky tire, when he could be selling new tires to other customers. Poor customer service. read more

Discount Tire - The salesman pointed to this seam and said it was a crack. - Tires Near Me - Countryside, Illinois

I got a flat tire on 294 during rush hour a few weeks ago, and this place absolutely saved my life! Some friends of mine in the area recommended them and I can see why -- super fast, cost effective service even on a Friday evening right before close. They also let me keep the blade stuck in my tire which was a great souvenir ;). Thank you!! read more