Excellent service and staff very friendly. Accommodating and clean facility. I've cream always fresh.

I love this location of Ben and Jerry's! Everyone that works here is so nice! I was here on Free Cone Day, and they were amazing with all the people that showed up! The last time I came here, Dell gave me some great samples! He also helped us with our order of Coffee Coffee Buzz Buzz Buzz! It's my favorite! I will be returning! Check it out! read more

What a great way to kick off the first day of spring! Ben and Jerry offering ice cream cones and cups off your choosing. Rice village students were on the scene collecting donations for their robotics team, I was happy to contribute. By donating ($10) you also skip the line and offered an upgraded waffle cone with extra scoops! You must know which flavor you're selecting upon entry to stand in correct line, I don't believe they were doing any sampling at the moment. Definitely would've saved me a return/redo trip if informed to collect multiple cones at first walk through. You could repeatedly get in line unlimited times. Twice was plenty, but just one would've sufficed if I had known prior to my first entry. I try the marshmallow cloud (blue color) which I loved (cookie dough, chocolate bits, & marshmallows); and butter pecan. Service was friendly and very kind on a very busy day. They had a live DJ. Face painting, balloon shaping and games for the kids as well. A mom was selling a book her 8 year old son wrote about "Turbo's big red switch" about controlling your anger & behavior. Please go and support! read more

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Wow. Wow. Wow. I visitedthe Kirby location of Ben & Jerry's today and was so blown away by the young lady who waited on me, so friendly, so professional, so personable. I will come here again, just because of her. I left with a smile on my face because of how courteous and kind she was in handling my order. Highly highly recommended. Ambiance great Food great read more

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Dell served with kindness and excitement . Very knowledgeable and suggested great choices.

Dell was great customer service was above and beyond always a pleaseant experience. Will be coming back flavors as usual were amazing and so was the playlist they had on. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

Dell and Ayanna were awesome we enjoyed their services, very friendly and helpful staff.

This location is a standout business to me. The service is amazing every time I come. Dell was not only friendly but also patient during my late night ice cream visit! The ice cream is obviously a no brainer read more

Everything went well food, service and ambience . Flavors are well done. Love it !!!!

Dell was awesome I appreciate his vibe and will be coming back because I felt so welcomed. Icecream was bomb.

RJ was very helpful and polite! She made are ice cream experience fun, and was very knowledgeable about the ice cream flavors.

On Friday, June 5th 2026 at PNC Bank, Ben & Jerry's were hosting an Ice Cream Social! We have been loyal customers of PNC for over 12 years. Rion Johnson, Cardell, Que Richardson were very accommodating to a disabled customer like me! They took the time to give my mom & I the ice cream! Truly a blessing read more

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I've driven past this Ben & Jerry's for years and finally made the stop and wow, what a treat. I've never been in a standalone Ben & Jerry's before, and honestly? Way more delicious than just grabbing a pint from the store. Maybe it's the atmosphere, maybe it's the perfect scoop texture, but it hit different. It also felt like there were way more flavors than I'm used to seeing at the grocery store... or maybe I've just never paid enough attention while holding a frosty carton in aisle 5. Either way, I was impressed. Even though they had a bunch of cones ready to go, the staff made me a fresh one. Super nice touch! Only downside was that it could've used a little more batter. Mine had a few tiny holes that turned into leak zones. I ended up with ice cream all over my hands like a kid at summer camp. The worker was super kind and patient, and the whole vibe was refreshing. Nothing beats enjoying a scoop on the patio. Houston's ice cream scene can be hit or miss, but this place was a definite win. And hey--it also feels good to support a business like Ben & Jerry's that actively supports causes and takes a stand on important social and political issues. Support businesses that actually support others. read more

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Amazing! I would highly recommend! Will order again for sure. Friendly service and great selections. read more

The Tonight Dough flavor from Ben and Jerry's is one of my favorites of all time, so we got that and then mango for something fruity. They were both so good, and the price was pretty good for the quantity we got. Some places it's $8 for 2 even smaller scoops than what we got. The ambiance is also super cute outside because there's a mural on the wall, and even inside, it's very intimate and cozy. We came here pretty late - maybe an hour or less before closing, and even though their lobby was closed, they allowed us to sit in their outdoor patio area or in their separate little room to the side. read more

Ben & Jerry’s - Mango and tonight dough flavors - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

Many years ago, when my kids were much younger our favorite day at Ben & Jerry's was Free Cone Day. Unlimited ice cream after school for free. As they binged on scoops of Cherry Garcia, Phish Food, New York Super Fudge Chunk and Dulce De-lish, they also made memories at our annual day of "We all scream for Ice Cream." How many times would they go to get another scoop? Cup or cone? Over the years, they realized less cones meant they could indulge in more scoops of ice cream. On one outing, they went head to head with a group of Rice University students. I think they thought that was the coolest as they compared notes. Both groups hitting double digits, until I finally cut my kids off. This year, just a single scoop of Triple Caramel Chunk for me. Thanks, Dante. Such a sweet treat and a sweet memory. read more

Ben & Jerry’s - Thanks to Dante for the Caramel Triple Chink on free cone day - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

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Young man in the front counter welcomed us, awesome service and ice cream is always great.

I took my niece here for her first ever trip to a brick & mortar Ben & Jerry's. DELL recommended his favorite and she absolutely enjoyed it. Great customer service and great recommendation. We'll definitely be back soon. read more

Great ice cream and great service. Always clean. Friendly service. Alex and Cardell are the best!

$22 for 2 ice cream cones- one flavor each. The cone I had didn't even hold well- as if it wasn't baked. I had to throw mine away halfway through as the cone tasted underbaked. read more

It was a very enjoyable experience. Dell was very helpful and gave suggestions. Also offered his favorites.

Yum ice cream and non dairy ice cream and Dell was super nice. So great to spend part of the evening enjoying some the ambience and dessert.

Dell gave amazing customer service highly recommend! Very good place for dessert. Very welcoming place! read more

Ben & Jerry’s - A Banana Split (3 scoops) - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

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Jamie was absolutely amazing! Some of the best customer service ever! The store clean and welcoming. The ice-cream is so fresh and delicious. Definitely coming back! read more

I was in the mood for some icecream and looked to see what was close to me and Ben and Jerry's popped up. Now I've had Ben and Jerry's from the store plenty of times but this was the first time I went to one of their shops. Since it had been awhile since I've had some ice-cream from a shop I over indulged I opted for a cone bowl with chocolate and sprinkles. I then got the two scoops and got the cookies and cream and chocolate fudge icecream. Guysssss this was soooo goood. I thought I was going to save some for the next day but it stood no chance. I fell into a sugar coma soon after. If you're looking for some good icecream or other treats Ben and Jerry's has you covered! read more

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Awesome service from Cordell, love the vibes. Got a pint of raspberry cheesecake and it hit the spot. Great for late night ice cream runs!

jamie is a sweetheart. my friends 8 year old daughter ordered exactly what she wanted and jamie was kind enough to give her an extra side of toppings. very good vibes read more

Ben & Jerry’s - fudge brownie 2 scoops - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

Chubby Hubby: The first thing that came to my mind when I spotted this flavor was "dad bod", but with a name like Chubby Hubby, what else should I be thinking? The Ben & Jerry's (BJ's) pint earns its name as it comes in at 1,400 calories if eaten in a single sitting. Each pint contains vanilla malt ice cream with peanutty fudge-covered pretzels with fudge & peanut buttery swirls. What stands out to me as being its most unique aspect is the fudge-covered pretzels. There was a fair amount of them, most had a crispy/crunchy texture, while a couple were somewhat soft and soggy. Not my favorite part of this pint, but not bad either. What won me over was the thick and abundant fudge swirls. Absolutely phenomenal! The peanut butter swirls were not as thick or numerous, but there were enough to add just the right amount of peanut buttery flavor to complement the fudge and vanilla malt. Speaking of vanilla malt, it worked fine as a mostly neutral base flavor as the fudge and peanut butter easily overpower it. This is another fantastic flavor from BJ's that just misses my top 5 but would be in my top 10. It's easy to see how one might become a chubby hubby after discovering this delicious flavor, Doughboy approved Doughboy_Food_Reviews My B&J's Favorites: 1. Caramel Chocolate Cheesecake 2. Americone Dream 3. The Tonight Dough 4. Dublin Mudslide 5. PB S'more 6. Gimme S'more Notable Mentions: Chubby Hubby, Brewed to Matter, Chocolate Shake It, Netflix & Chilll'd read more

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Good service very friendly and helpful the place was clean good energy very welcoming cardell was the guy that help me read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

I went here on a Tuesday afternoon to celebrate getting through some exams. Ben & Jerry's is one of the few ice cream places I can still go to and enjoy due to having to rely on nondairy ice cream. I got my nondairy strawberry cheesecake ice cream that I first fell in love with at the shop down in Galveston. Be sure to bring your card, while they still somewhat take cash, they are moving towards cashless which I don't totally agree with (I understand safety but sometimes its easier to carry some money as you never know when credit card systems go down) The man behind the counter was nice enough to let me pay with cash in which I left a good tip in the tip jar that ironically only had cash in it. Other then that, it was a great visit. 2 scoops in a waffle cone cost me roughly around $11. read more

Ben & Jerry’s - Small (2 scoops) - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

Best ice cream ever! Dell was very helpful & professional & friendly! Repeat customer for a delish reason!

For the last couple of weeks I've been on a mission to nab a pint of Marshmallow Sky, you know the marshmallow ice cream with chocolate chocolate and chocolate chip cookie dough chunks. I tried HEB, no luck, Whole Foods, no luck, Kroger, naw, even Walgreens, nope! That's when I remembered I could go to the source, the scoop shop! Accessing this shop from across the street is...tricky, Kirby Dr. can collect a lot of traffic, there is no traffic light, and the parking lot is odd, but your patience will be rewarded. Opening the door, it was just a hungry me, the Ben and Jerry's team member, catchy music, and the glorious smell of waffle cone. They offer a pretty ample selection! Although I came intending to grab one, singular pint of Marshmallow Sky, I left with that, a pint of Impretzively Fudged (freshly scooped just got me by the team member), and a scoop of New York Super Fudge Chunk in one of those cone bowls complete with hot fudge drizzle. The team member was a friendly, non-judgmental accomplice in my gluttony. They even packed my pints with three little wooden spoons, so I could pretend like I would share! Did I spend upwards of $30 on ice cream? Yep. Was it worth it? Yep! Worth every penny, and I'd do it again! read more

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Dante and Amber were amazing. Explained the ingredients of the great options and were patient. Will come again !! The brand goes along with the great product and service. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

Very fast, helpful and friendly service. Big thanks for o Cordell and Alex for going above and beyond for our family with your kindness

Love the energy of the employees, didn't feel rushed in sampling ice cream. Also, didn't realize it was happy hour so I got $2 off as well! It was a nice surprise. Overall just felt the love read more

Maddie and Cardell were so friendly and the service was top notch and the Ice cream can't be beat!

CARDELL!! such a sweet person! He was so helpful to myself and my boyfriend Steven. he gave us unlimited samples and he even customized Steven's ice cream order to PERFECTION!!! This is the best icecream shop I have been too in a while. thank you to Cardell :) read more

I ordered banana split for delivery. Instead of a banana split boat, it was a melted mixture of the 3 flavors I ordered in a drink cup with a few slices of banana. This happened on my last two orders. They also failed to send the Ponch's dog ice cream I ordered both times. So disappointing. read more

Stopped in for 2 scoops. I sampled at least 7 different things before I settled for the mango sorbet, which stole my heart and tastebuds. I paired it with a scoop of vanilla ice cream. I sat on the patio because it was a little cold inside. The staff was very patient and welcoming and gave great recommendations. read more

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We have been to the Vermont factory, we got the shirt and although we drive by here all the time , we still have never been. Tonight it was carpe diem night. And with that we pulled into an empty store mid-week. Check in to get a ten percent discount on Yelp although I saw my receipt and it said "student" discount so maybe students also get this without a check-in. read more

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