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Houston, TX

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Ben & Jerry’s

4.2 (246 reviews)
Open • 11:00 am - 11:00 pm
Updated a few days ago

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Recommended Reviews - Ben & Jerry’s

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Jay F.

Wow. Wow. Wow. I visitedthe Kirby location of Ben & Jerry's today and was so blown away by the young lady who waited on me, so friendly, so professional, so personable. I will come here again, just because of her. I left with a smile on my face because of how courteous and kind she was in handling my order. Highly highly recommended. Ambiance great Food great

Bradley L.

I've driven past this Ben & Jerry's for years and finally made the stop and wow, what a treat. I've never been in a standalone Ben & Jerry's before, and honestly? Way more delicious than just grabbing a pint from the store. Maybe it's the atmosphere, maybe it's the perfect scoop texture, but it hit different. It also felt like there were way more flavors than I'm used to seeing at the grocery store... or maybe I've just never paid enough attention while holding a frosty carton in aisle 5. Either way, I was impressed. Even though they had a bunch of cones ready to go, the staff made me a fresh one. Super nice touch! Only downside was that it could've used a little more batter. Mine had a few tiny holes that turned into leak zones. I ended up with ice cream all over my hands like a kid at summer camp. The worker was super kind and patient, and the whole vibe was refreshing. Nothing beats enjoying a scoop on the patio. Houston's ice cream scene can be hit or miss, but this place was a definite win. And hey--it also feels good to support a business like Ben & Jerry's that actively supports causes and takes a stand on important social and political issues. Support businesses that actually support others.

Mango and tonight dough flavors
Neha S.

The Tonight Dough flavor from Ben and Jerry's is one of my favorites of all time, so we got that and then mango for something fruity. They were both so good, and the price was pretty good for the quantity we got. Some places it's $8 for 2 even smaller scoops than what we got. The ambiance is also super cute outside because there's a mural on the wall, and even inside, it's very intimate and cozy. We came here pretty late - maybe an hour or less before closing, and even though their lobby was closed, they allowed us to sit in their outdoor patio area or in their separate little room to the side.

Thanks to Dante for the Caramel Triple Chink on free cone day
Helene S.

Many years ago, when my kids were much younger our favorite day at Ben & Jerry's was Free Cone Day. Unlimited ice cream after school for free. As they binged on scoops of Cherry Garcia, Phish Food, New York Super Fudge Chunk and Dulce De-lish, they also made memories at our annual day of "We all scream for Ice Cream." How many times would they go to get another scoop? Cup or cone? Over the years, they realized less cones meant they could indulge in more scoops of ice cream. On one outing, they went head to head with a group of Rice University students. I think they thought that was the coolest as they compared notes. Both groups hitting double digits, until I finally cut my kids off. This year, just a single scoop of Triple Caramel Chunk for me. Thanks, Dante. Such a sweet treat and a sweet memory.

Custom Ice Cream Sundae (2 scoops)
Shalini A.

On Friday, June 5th 2026 at PNC Bank, Ben & Jerry's were hosting an Ice Cream Social! We have been loyal customers of PNC for over 12 years. Rion Johnson, Cardell, Que Richardson were very accommodating to a disabled customer like me! They took the time to give my mom & I the ice cream! Truly a blessing

Dell was great customer service was above and beyond always a pleaseant experience. Will be coming back flavors as usual were amazing and so was the playlist they had on.

Ice Cream Area
Marcy J.

I was in the mood for some icecream and looked to see what was close to me and Ben and Jerry's popped up. Now I've had Ben and Jerry's from the store plenty of times but this was the first time I went to one of their shops. Since it had been awhile since I've had some ice-cream from a shop I over indulged I opted for a cone bowl with chocolate and sprinkles. I then got the two scoops and got the cookies and cream and chocolate fudge icecream. Guysssss this was soooo goood. I thought I was going to save some for the next day but it stood no chance. I fell into a sugar coma soon after. If you're looking for some good icecream or other treats Ben and Jerry's has you covered!

fudge brownie 2 scoops
Nour A.

jamie is a sweetheart. my friends 8 year old daughter ordered exactly what she wanted and jamie was kind enough to give her an extra side of toppings. very good vibes

Chubby Hubby
Travis B.

Chubby Hubby: The first thing that came to my mind when I spotted this flavor was "dad bod", but with a name like Chubby Hubby, what else should I be thinking? The Ben & Jerry's (BJ's) pint earns its name as it comes in at 1,400 calories if eaten in a single sitting. Each pint contains vanilla malt ice cream with peanutty fudge-covered pretzels with fudge & peanut buttery swirls. What stands out to me as being its most unique aspect is the fudge-covered pretzels. There was a fair amount of them, most had a crispy/crunchy texture, while a couple were somewhat soft and soggy. Not my favorite part of this pint, but not bad either. What won me over was the thick and abundant fudge swirls. Absolutely phenomenal! The peanut butter swirls were not as thick or numerous, but there were enough to add just the right amount of peanut buttery flavor to complement the fudge and vanilla malt. Speaking of vanilla malt, it worked fine as a mostly neutral base flavor as the fudge and peanut butter easily overpower it. This is another fantastic flavor from BJ's that just misses my top 5 but would be in my top 10. It's easy to see how one might become a chubby hubby after discovering this delicious flavor, Doughboy approved Doughboy_Food_Reviews My B&J's Favorites: 1. Caramel Chocolate Cheesecake 2. Americone Dream 3. The Tonight Dough 4. Dublin Mudslide 5. PB S'more 6. Gimme S'more Notable Mentions: Chubby Hubby, Brewed to Matter, Chocolate Shake It, Netflix & Chilll'd

A Banana Split (3 scoops)

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22 days ago

Jaime and her crew was very curious and polite I will return. Thanks guys u was a life saver.

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Philip S.

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4 months ago

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Philip S.

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5 months ago

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Philip S.

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6 months ago

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Philip S.

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5 days ago

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Philip S.

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14 days ago

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Philip S.

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1 year ago

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Philip S.

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10 months ago

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Philip S.

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19 days ago

Dale was fantastic! The food was great and the flavors rocked! Will definitely be back!

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Philip S.

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2 years ago

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Philip S.

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2 months ago

Dell served with kindness and excitement . Very knowledgeable and suggested great choices.

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Philip S.

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4 months ago

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Philip S.

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2 months ago

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Philip S.

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4 months ago

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Philip S.

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2 years ago

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Philip S.

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8 months ago

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Philip S.

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3 months ago

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Philip S.

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1 year ago

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Philip S.

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4 months ago

Great ice cream and great service. Always clean. Friendly service. Alex and Cardell are the best!

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Philip S.

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4 months ago

It was a very enjoyable experience. Dell was very helpful and gave suggestions. Also offered his favorites.

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Philip S.

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3 months ago

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Philip S.

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4 months ago

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Philip S.

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2 months ago

Everything went well food, service and ambience . Flavors are well done. Love it !!!!

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Philip S.

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4 months ago

Awesome service from Cordell, love the vibes. Got a pint of raspberry cheesecake and it hit the spot. Great for late night ice cream runs!

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Philip S.

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2 months ago

Jamie the lovely black lady was very kind and sweet this spot is amazing I will be back

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Philip S.

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2 months ago

Dell was awesome I appreciate his vibe and will be coming back because I felt so welcomed. Icecream was bomb.

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Philip S.

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2 months ago

RJ was very helpful and polite! She made are ice cream experience fun, and was very knowledgeable about the ice cream flavors.

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Philip S.

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2 months ago

Dell and Ayanna were awesome we enjoyed their services, very friendly and helpful staff.

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Philip S.

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2 months ago

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Philip S.

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2 years ago

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Philip S.

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1 year ago

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Philip S.

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2 months ago

Young man in the front counter welcomed us, awesome service and ice cream is always great.

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Philip S.

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5 months ago

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Philip S.

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1 year ago

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Philip S.

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2 months ago

Yum ice cream and non dairy ice cream and Dell was super nice. So great to spend part of the evening enjoying some the ambience and dessert.

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Philip S.

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3 years ago

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Philip S.

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4 months ago

Best ice cream ever! Dell was very helpful & professional & friendly! Repeat customer for a delish reason!

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Philip S.

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4 months ago

Very fast, helpful and friendly service. Big thanks for o Cordell and Alex for going above and beyond for our family with your kindness

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Philip S.

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3 months ago

Excellent service and staff very friendly. Accommodating and clean facility. I've cream always fresh.

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Philip S.

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3 years ago

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Ben & Jerry’s Reviews in Other Languages

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Review Highlights - Ben & Jerry’s

“Dell was awesome I appreciate his vibe and will be coming back because I felt so welcomed.”

Mentioned in 11 reviews

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Ben & Jerry’s - icecream - Updated October 2026

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