We've been visiting this Ben & Jerry's location in Boulder for years, and it has become one of those nostalgic places we always enjoy returning to. The teenagers and young staff members working behind the counter are consistently friendly and welcoming, and the ice cream is always fresh and exactly what we've come to expect from Ben & Jerry's. The interior could probably use a little updating and refreshing, but honestly, that's not what keeps us coming back. The biggest takeaway is the consistency. You know you're going to get the same quality ice cream every time, along with plenty of fun flavors and even vegan options, which we really appreciate. It's one of those dependable spots that has become part of our family's Boulder traditions over the years. We'll definitely continue stopping by whenever we're in town. read more

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A little bit disappointed. It seemed that they were out of many flavors. Also, when we got our ice cream, we did find a hair in it, but no phlegm (Seinfeld anyone?) The ice cream was excellent though, so a 3 out of 5 stars is sufficient. read more

I am a die hard Ben&Jerry's girl! This was actually my first time ever visiting a store, im an avid grocery store shopper though. The place was super cute, it wasnt frigid for being an ice-cream parlor and they had cute window-bar seating so you cam view pearl street. The staff was amazing and I was conned into a half baked cookie which has become a Friday night snack date for me and my best friend. Highly recommend for ice-cream lovers. read more

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*CELIAC / GLUTEN FREE REVIEW always a yummy treat :) they have an allergen menu with GF options listed, I had quite a plethora to choose from but decided on the triple caramel chunk. It was DELICIOUS! they switched gloves, got a new tub, and made sure to use clean equipment. I did not get sick! read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Boulder, Colorado

David is the nicest guy ever 5 stars! He was so helpful and accommodating to whatever we needed read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Boulder, Colorado

1. Single scoop pathetically small, and expensive 2. Service slooow, 15 minutes to make a milk shake is too long 3. Their tip percentage calculation includes tax. read more

B&J's never misses, went here for a quick stop. We didn't feel like hitting up a grocery store or a freezer. The service was quick and the flavors never miss. Love the chocolate options here :) read more

Ben & Jerry’s - so much chocolateeee - Ice Cream & Frozen Yogurt Near Me - Boulder, Colorado

I love that B&J's has a variety of non dairy ice cream flavors: caramel something, strawberry, cookie dough and cold brew coffee. I got the cold brew coffee & it was delicious but honestly not as flavorful as some flavors I've tried before. However I felt better after eating it than I would have if I got a dairy one haha. Very generous ice cream servings! I got just one scoop in a waffle cone and if felt like 3. The waffle cones were cooked to perfection and it really hit the spot on this sunny day. Located right in the Pearl Street mall with lots of benches outside :) read more

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Terrible ice cream filled with an insane amount of artificial ingredients. Too many seed oils. Too many stabilizers and gums.

Wow. Best service i have ever received at a restaurant let alone any establishment i have ever been too. This worker named luke i believe was kind and extremely helpful for an indecisive person such as myself. Picture of this awesome guy attached! read more

Ben & Jerry’s - AMAZING WORKER LUKE - Ice Cream & Frozen Yogurt Near Me - Boulder, Colorado

Friendly service for being visitors from a visiting team! What's not to love about Ben & Jerry's ice cream? Prepare for a line, it's a very popular hangout. read more

Ben & Jerry’s - Interior - Ice Cream & Frozen Yogurt Near Me - Boulder, Colorado

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We came on a Saturday about 9 PM and there was a line just outside the door. It moved pretty quickly though. There were workers that moved along the line taking orders before you actually got to the register and it seemed pretty efficient. A lot of places now aren't giving samples, but I appreciated that they did. It's nice to be able to try what you're going to order before committing. The ice cream and service were both good! read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Boulder, Colorado

Delish ice cream, of course! Restrooms for customers which is why we went in in the first place. I got to try a flavor that they don't sell in stores and the dipped waffle cone was really good. The worker behind the counter was really nice and knowledgeable and we were able to get samples, which was nice. Took one star off just for price purposes. Two cones was $20. read more

I have had good experiences in the past here but tonight I went in for my usual order small scoop of milk and cookies and churro, and they gave me the wrong flavor, but then when I kindly made them aware of this, they acted like I was stupid and insisted it was the right flavor, then they told me that it was actually wrong but that they couldn't do anything about it. read more

I always feel good about supporting Ben & Jerry's ice cream. My boyfriend and I came in this past weekend and he got his typical chocolate fudge brownie ice cream. Getting it from the shop instead of the grocery store, he felt like the brownie was much more fresh and delicious. I wonderful place to get ice cream on a hot summer day while going for a stroll down Pearl Street. read more

No complaints! Been here a couple of times and the workers are kind and accommodating with my allergy needs. Love the variety of flavors too. read more

Great downtown place for tasty ice cream! Staff was friendly here and the menu was pretty typical. Love to get the cherry Garcia milkshake! Prices have increased a bit but it's pretty good stuff anyway. Like it better then cold stone read more

Super disappointed in our visit yesterday. I specifically asked the 2 employees working if the strawberry ice cream contained egg as my kiddo has an allergy. They both said it did not. My WiFi wasn't working in the shop and I couldn't verify but I bought it because the line was getting long. Was able to check the website once we walked out and it said it did in fact contain egg. So happy I confirmed for myself and annoyed I had to throw away over $6 for a kids cup. I'd say if you have allergies avoid this place as the staff doesn't seem to be knowledgeable about their own product. Giving the 2 stars because in general they make good ice cream and I like the company values. read more

Wonderful bakery for gluten free cookies and cupcakes. My daughter and I love it so much we've been 2 nights in a row. Definitely recommend.

The people who made my sundae tonight rocked and it was masterfully made, great people

We were in today for our annual Vermonster party. As always, the staff was fantastic and made us the best 20 scoop sundae in the world! They helped us move chairs, gave us extra containers for people who did not want to eat out of the bucket, washed our bucket for us when we were done and made a very memorable experience... As always at this location! read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Boulder, Colorado

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Awesome variety of flavors! Their vegan options are tasty and their employees are very conscious of dietary restrictions. Often busy but line moves quickly. Always a must when visiting Boulder :) read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Boulder, Colorado

Just because a business has a bit of an alternative image doesn't mean it can't be professional, clean and funky all at the same time. Ben & Jerry's is great in Vermont. In Boulder, not so. Behind the counter the floor looked dirty. The counter itself didn't look much better. Prices seemed high but then they always are at B&J no matter where you go. My wife ordered one of the new parfaits and the quantity was just a joke at more than $5. We sat down in the store while she ate her treat. Next to us in the window hang an illumated decoration with the ugly black heavy electrical cable in the middle of the window attached to a socket that had seen better days. Amateurish. My wife liked the flavors of her ice cream, I am not too keen on the ingredients. Natural to me has a different definition from what Unilever thinks it should be. Very disappointing overall. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Boulder, Colorado

Ben & Jerry's cherry Garcia Ice cream makes me so excited I want to shit my pants. It oddly reminds me of Gerry Garcia but I don't think there is any relation. It makes me want to sit in a tub old lady style with a few roses a few cups of wine and a lot of tears while I eat tubs and tubs and tubs and tubs of it to numb the ice cold pain and hurt in my soul. Gtg take a shit read more

Ben & Jerry’s - Mmmmm delisish - Ice Cream & Frozen Yogurt Near Me - Boulder, Colorado

daylight robbery. the smallest possible ice cream (2 scoops in a cup) is almost $8. you can get a 16 oz cup of exactly the same thing for half the price at target. read more

Who doesn't just love Ben and Jerry's!! It's scrumptious flavors and wide variety. I just want to lick it all over, lol! No seriously, I am craving their chocolate fudge brownie all the time. For someone who is allergic to lactose it's not a good thing. At least they offer delicious sorbet flavors that are much better for my body. I love this location right on Pearl Street in Boulder! It's on the corner and easily accessible. Although, they could use more staff. We went on a beautiful afternoon and it was quite busy and only one person was working, ugh! Oh well, it was worth the wait for sure! I tried the Mango Mango sorbet and it was delectable. I will be back in the near future. But, of course, I will steel a few licks of chocolate fudge brownie! read more

Ben & Jerry’s - Mango Mango baby! - Ice Cream & Frozen Yogurt Near Me - Boulder, Colorado

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I only came to view the flavors and honestly I can see myself going to the nearest grocery store and purchase a small tub for myself when I cry while watching soap operas. However, I did feel that the Fudge Brownie Cone in the past always satisfies my ice cream cravings when I come down here. The shop was empty when I came in around 7ish at night, lots of young-spirited children and teens were spotted. No lines, which was a plus. my friend purchased a small tub of ice cream for a few bucks and we left. voila!! and there was fireworks and clowns along the way!!! Just kidding. But it was a short visit. read more

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Came here on a Monday afternoon because I was craving a milkshake. The place was empty and I got the sweet cream & cookies shake for a little less than $6. Pretty good but not very thick, I'd come back and try another flavor but overall I'd recommend sticking to their scoops. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Boulder, Colorado

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Nice location and selection of flavors. The reason for the low stars is please think of others when serving ice cream and petting dogs at the same time. We witnessed two employees petting dogs and then turn around and scoop ice cream from the container. Not sanitary practice for the customers as well as the safety of the kitchen area and food!! read more

Super long lines every time i've come inside but that's not really their fault. The staff are always super friendly and helpful here and i've always received pretty generous portions so that's nice (: They are located right on the corner and there is tons of seating inside or outside . read more

I have never experienced such an unpleasant, blatantly rude/bordering on mean staff. Before taking our order, the girl behind the counter (shorter, with dark hair, wearing shorts that showed her butt cheeks) threw what was essentially a little fit because a nice, elderly customer accidentally put a small piece of trash in their tip cup. She visibly rolled her eyes at him, and when he apologized (profusely) her only reply was, "that's the third time this week that's happened and now I have to clean it again." She stomped off behind the counter muttering things under her breath and went out of her way to make sure this poor old gentleman knew what a TERRIBLE thing he'd done to her. When it came time for us to order, grumpy girl stomped up to the register and without a word stood in front of us, rolled her eyes, put her hand on her hip, and looked at us with a disgusted expression in silence until I said, "Umm HI?." To which she (again) rolled her eyes and replied, "what do you want." As she was serving us, her mannerisms and irritability made it blatantly obvious that she could care less about her job, customers experience and FEELINGS, and even less about just being a decent human being. We all have bad days sometimes, I get it, but that's no excuse to be downright mean and nasty to nice people who just want some ice cream. Whatever this girl's name was, she absolutely ruined multiple customer's experiences and should without a doubt no longer be employed at this establishment. My sorbet and waffle cone were really good, though. read more

Lazy. Why do they have Milkshakes on the menu if they're not willing to make one! Went in last night around 10PM. Asked for a milkshake ... the employee pointed to the clean blenders on the back counter and said they're not working, so no milkshakes now. My girlfriend and I were going to split it. But, had to change our order on the spot. Ended up paying twice as much as we would have. Ben & Jerry's - Please correct your menu. read more

Okay, okay, okay...let's all be honest here...I am from Boulder, so I'm partial to any long-standing business on the Pearl Street Mall, and I'm also a former employee of this Ben & Jerry's, but it has been over a decade since I worked here. What hasn't changed, however, is how much I LOVE ICE CREAM and the reasons why I believe B&J's offers the best ice cream, no matter the scoop shop nor the grocery freezer case from which you source your Ben and J's. Now that we've gotten that elephant out of the way, why have I gone out on a limb to give this scoop shop 5 stars of glory? Well, it has come a long way over the years and is absolutely cleaner, better- and more consistently-staffed, with better signage, and better decor, than in years past. Plus, the employees I encountered during my visit over the weekend of June 21st, 2014, were some of the most pleasant and passionate employees I've encountered in a working environment that often breeds temporary and dispassionate college kids in a summer job. Ladies and gents, treat yourself to a freshly-made waffle cone - and trust me on this one - you get more ice cream when you opt for a waffle cone, because who wants to serve a half-empty waffle cone? They just look better when 'full.' Don't be shy about asking the employees about their favorite flavors or for several samples, but do be considerate about the inevitably (and always) long line of ice cream-needing patrons behind you. I just tried the new "CORE" flavors that are now available in Scoop Shop versions, Salted Caramel Blondie and Hazed and Confused - heaven in a waffle cone. With two huge heaping scoops, plus a waffle cone, for only $6, I think that's more than fair. There's ample seating inside, good mall views and people watching, but the best thing to do is to take your cone or cup to go and stroll the Pearl Street Mall while enjoying what Boulder has to offer. Credit cards accepted, though they seem to have CC machine issues from time to time. Plus, if you're a B&J connoisseur, you'll notice you can buy Boulder-specific B&J's tee-shirts here. read more

This place get 5-stars because today was FREE CONE day and I just ate the hell out of a Cherry Garcia scoop in a sugar cone. Cost = $1 tip. Note: They only get 5-stars for today, April 29, 2008. On the other 364 days of the year they get 4 stars. read more

Woohoo... I'm a B & J girl all the way and always have atleast 3 to 4 of them in the freezer or my cravings. I forget that they actually have an actual place to get it fresh. I always forget this place till I walk by it. Got me the salted caramel as I usually do and it was salty good. Though they seem to have too many people there (4 behind the counter) and it's always dead. I don't ever remember seeing a line or another person in there when ever I go here. lol read more

Ben & Jerry’s - 10-17~15 ooooh, my salted cramel was sooo good!..I luv B & J's, but fresh is best, since I usually just buy it frozen at Target. - Ice Cream & Frozen Yogurt Near Me - Boulder, Colorado

5 stars for being a Ben & Jerry's with tasty ice cream and an array of sundaes, smoothies, etc. And a non-creepy bathroom, and colorful tables, and a bunch of newspapers. -1 star for always being closed at ridiculously early times of the night - it only has to think about getting dark and this place closes - I don't know what their actual hours are, but whatever they are, they're wrong. -1 star for the service. I've literally been standing at the counter staring at a clerk who's standing by the door in the back pretending he doesn't see me. I've been told that they're out of pints of Chunky Monkey when, right in front of me in the cooler are 4 pints of Chunky Monkey. And the list goes on. But hey, it's a Ben & Jerry's. Do you like Ben & Jerry's? Then you shall like this Ben & Jerry's, if they manage to get your ice cream from the icebox into your hand without too much drama. read more

I had the most incredibly mind blowing experience at ben and jerry's. not only was the ice cream out of this world but the handsome fellow with the dark man bun and a beard that could clearly satisfy; scooped the ice cream in a way that me feel a way I haven't felt in many years. I loved watching his arm muscles as he scooped that hard cream. I sincerely and seriously suggest you go to ben and jerrys if you want a life changing cream experience... Fran read more

A nice spot to spot off of the mall, get something cold and watch the Boulder(ites?)(arians) drift by.

You can get Ben & Jerry's anywhere, so its awesomeness doesn't rate here. My stars are directed at the staff. We wandered in about 8:45 pm, craving something sweet, but saw they had peanut related items on the menu, and hesitated about a purchase. They immediately offered to open a brand new container of a safe ice cream and use a fresh scoop, even that late at night. We accepted the offer and they immediately and cheerfully did so, in a different area from the rest of the ice cream. Hubby had his sweet fix with no reactions, and I had my own small serving in a cup and finished first. (I am SO messy with an edible cone that it's better for everyone all around if i don't get one.) I sat my trash on the table in front of me so I could throw it out as we left, but one of the servers swooped on it as she passed by and threw it out for me, in spite of my protest that it wasn't part of her job and I was just waiting to do it when I left. 9 pm on a Friday, and these servers were cheerful and polite, some of them even singing along with the radio. Either they love their job or the smell of waffle cones is the solution to world peace, but either way, they were awesome to us. read more

Very friendly staff at this Ben & Jerry's outfit, and the ice cream was delicious as always. It was a very hot day, so there were a lot of people in the ice cream shop. The employees were very speedy and helpful with the tasting of new flavors and even gave great recommendations. The shop was spacious, clean, and offered a great variety of items and flavors- I would definitely return. I loved the coconut seven layer bar flavor which I had never seen anywhere else before. read more